re: Punto 1.2 OBD issue : ECU replaced at Fiat's cost I owe an update on this:
After bringing the car home, it was garage kept for 3 weeks; and we were using the other cars for daily use. I kind of gave up on the Fiat service & was thinking of trading it in for a Sunny.
And one day I got a call from the dealer's customer care saying they would replace the ECU free of cost as a goodwill measure. I assume the mailers to Fiat India & visit to the dealer paid off.
The ECU cost is around 15K/- and I just had to pay the installation charge of around 400Rs/- which I was happily obliged.
Fiat after sales does not look very bad to me now, yes they took their time (probably for approvals etc) but fixed it.
Not many manufacturers replace stuff for free after warranty is expired, and Fiat did a really good job & I'm thankful to them.
Now the dealer : The people at the dealership (Customer care / mechanic & GM etc) all were very polite and responsive all the time; of course they had no clue what the problem was but they were happily answering my queries and was giving all the info they had. I liked it.
End of the day, I'm a happy Fiat customer again !!
Mods: pl could you rename the thread to "Punto 1.2 OBD issue : ECU replaced at Fiat's cost."
Last edited by ~~h : 23rd March 2012 at 14:46.
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