Just to give some background info first :
I own a Fiesta Diesel ( 2007 model ), the car was purchased in Mohali , and has been trouble free. The only expenditure over the last three years had been the regular service costs and some body work to sort out a few dents and scratches.
Earlier this year , i started noticing a few drops of engine oil seeping out from the place where the gearbox is attached to the engine. The problem was with a slightly cracked master oil seal which was changed at Mohali at the ford service station.
On being transferred to Delhi i chose to get the 60k service at Delhi Ford at the service station in Vasant Kunj. ( south city ford , even though it was close to my office , was not chose for a number of reasons ). The 60k service was done about a month back regular stuff was changed and car was fine.
Over the Independence Day weekend i drove up to Ludhiana and drove back to Delhi on 15th Aug. Needless to mention the rains were strong enough to make me stop a number of times on the way back. During this entire trip the gears felt a bit sticky and did not have that springy action about them. The next morning with a cold start the gears were perfectly fine , but about 20-30 minutes of driving made the gear shift go hard again.
I visited Delhi Ford and within five minutes the problem was isolated to water being mixed with the gear oil. The culprit being a damaged axle seal. According to the SA, oil may have gone in via this route and that is what was causing the stickiness. The car was kept overnight , Gearbox overhauled , gear oil changed, seal's replaced and handed over with a bill of about 7k. Took the car home yesterday evening and today morning again found a bit of stickiness after about 15 minutes of driving and decided to stop over at the service station.The SA and a number of technicians were of the opinion that maybe the gear bush needs some cleaning and did so , some lubrication provided and after another test drive problem came down but did not go away completely.
The SA then tells me , " Sir please drive around for some time ( maybe a couple of hundred kms ) and the problem should go away, if it doesn't we will have to replace the gear cogs." and mentioned that we will not charge for labour/oil/consumables if it comes to that. I agreed and took the chance.
Drove from Vasant kunj to Noida about an hour back , slotted into reverse while parking and the gear leaver just snaps and now i have absolutely no gear ability. The car seems to be stuck in neutral since i can push it around.
The service station guys are on their way and lets see what happens.
Mods : i have read a few threads about this , but right now i just don't know what to do or what to trust.

help anyone .....
Varun.