[m_upreti]

Originally Posted by sameerg

Forgive me if this is a stupid question, but arent hybrid batteries supposed to get charged as we drive? I thought the core concept behind hybrid is to "store" the excess energy being produced under certain driving conditions and reuse it. If one needs to charge hybrid battries for the car to start, to me it feels like an electric car and not hybrid.

Pretty valid question, hybrids are supposed to be designed to capture and store excess energy generated during braking or coasting, at least that's what I understand from a couple of friends who own hybrids (BMW & Opel)

If this car requires to charge the hybrid battery before starting, there might be a problem with the regenerative braking system or the energy storage system because I am pretty sure that there would be multiple warning systems in the car to inform that the battery is reaching a point below which it will need external charging.

[Taronish_E]

Latest update on the situation regarding the Revuelto.

[dipen]

It’s ego at play here. Things happen. Report it and move on. These are complex electronics and expecting the sales guy will know every nut and bolt and every instruction from his / her training and be always be fully aware of charging needs is also wrong. Human errors can happen.

It would be nicer of Lamborghini to call and understand with a long time customer but it also isn’t a crime if they didn’t.

Did every Raymond customer always expect a call back from him if anyone found any problem in the most elitest limited edition suit, fabric. Did his real estate client except him to call if his building tiles were cracked in a new home.

He could also have called the lamborghini head since he would know him already before the first post which itself was a conclusion like it’s a bad car in reliability.

Use your knowledge and brains to solve problems than making a sensational appearing post. Maybe learn a thing or two about social manners from the m&m man.

[PreludeSH]

What's wrong in mentioning a scenario where this could happen to everyone ? He is more entitled to it since he owns such cars. Its a real issue. Now I am really not going to buy this

I am confused on why 12V battery wouldn't start the car if the hybrid battery has no juice ?

[Taronish_E]

Originally Posted by dipen

It’s ego at play here. Things happen. Report it and move on. These are complex electronics and expecting the sales guy will know every nut and bolt and every instruction from his / her training and be always be fully aware of charging needs is also wrong. Human errors can happen.

It would be nicer of Lamborghini to call and understand with a long time customer but it also isn’t a crime if they didn’t.

Did every Raymond customer always expect a call back from him if anyone found any problem in the most elitest limited edition suit, fabric. Did his real estate client except him to call if his building tiles were cracked in a new home.

He could also have called the lamborghini head since he would know him already before the first post which itself was a conclusion like it’s a bad car in reliability.

Use your knowledge and brains to solve problems than making a sensational appearing post. Maybe learn a thing or two about social manners from the m&m man.

Respectfully, I disagree with you. I think the issue was human error. But for someone who is a high value customer and has raised a concern, to not even receive a call back?

And how does someone buying suits and homes with minor defects compare to a car shutting itself off while driving in traffic? If the cars behind him aren’t aware or have a lack of spatial judgement they could have rear ended the Lambo.

I’m sorry, but the least that can be done is some form of outreach. I’m not saying Lambo is 100% wrong, I just think it’s ridiculous there’s been no communication at all.

[dipen]

Some of his past posts.



Not the best example as of today, but sure a car dying on you is way more safer than a Ola dying on you mid-way. Would you expect the OLA CEO to call you if your scooter didn't start (there are many for sure based on recent events) despite it showing as having a charge.

Understand he is a car enthusiast, a premium customer of a premium product and knows more than the common man about these but take the right course. Even if the defect is genuine, go through the formal channels if you really want a resolution or want to explain or understand the issue.

Lamborghini may have its reasons as they too may still be investigating before they connect with the customer. Even if the defect is genuine, it may take them time to identify, resolve, test, update. They might be validating the logs, connected data, etc. They may want to avoid sharing any unverified / unvalidated data as the same communication may again go on X and start another debate.

On a fun note, isn't it the same parent group, that cant fix an AC in their 20L twins even after 3 years and keep saying we updated the software So the potential customers should understand their speed of things while expecting time to respond, forget fix.

[PPS]

Originally Posted by dipen

It would be nicer of Lamborghini to call and understand with a long time customer but it also isn’t a crime if they didn’t.

Correctly put. This wasn't his personal car which broke down, if it was he had every right to be disgruntled. This was just a Test Drive vehicle. If he has indeed placed an order for a Revuelto then the dealership ideally should have reached out to pacify him.
Last year when Singhania's Maserati had 'fundamental defects' he urged Consumer courts to take notice of his Twitter post! I'm surprised why he himself didn't approach Consumer Courts for appropriate relief.

Originally Posted by Taronish_E

If the cars behind him aren’t aware or have a lack of spatial judgement they could have rear ended the Lambo.

Slim chance of that happening as wherever Singhania goes, there's a Scorpio or a Fortuner filled with bodyguards following him!

[rubicon]

Lamborghini Aventador tyre comes off rim in Chennai : Raymond CEO Gautam Singhania Questions Quality.

A black Lamborghini Aventador was recently spotted in ECR, Chennai being pulled to the side of the road with a shredded tyre.

The video was shared by Mani Kandan on his Instagram page --> https://www.instagram.com/p/DA-QwT-yvVz/

Gautam Singhania commented : “Poor quality tires on the Lambo – quality and issue?”

[Straight6_N54]

Whatever said and done, GHS is a very high-valued client and as someone who owns La Ferrari and many high-end exotics, he definitely requires the VVIP treatment following this embarrassing situation. The showroom should have handled this situation properly and should have had an experienced technician following in an escort car.

[gt3t0uring]

If one doesn't like how they are being treated, they can very well just drop that brand/company. As simple as that.