A quick update on my car's insurance claim and repair process:
Car is still at Shruti Motors, Shimoga MASS body shop. I dropped my car there on 20th. They shared 31st as the expected date for the job completion. Luckily claiming insurance was a smooth affair. I was a little worried in the beginning of any additional legal formalities that may arise because of the involvement of another vehicle in the incident. But everything went smooth. Only sore point is, the response from the service centre and the SA was very bad. First three days I couldn't get any updates on the jobs carried out. I only received a few photos after multiple follow-up calls and a couple of calls to the maruti customer care and fianlly a call to the shop's GM.
Details of the works carried out:
From the above list you can see that they have added JK Vectra 205 60 R16 tyre as the replacement for the tyre I had on my car. My car has Bridgestone Ecopia EP150 175 65 R15 tyres as stock. Also they have entered charges for the right side mirror twice. They might be trying to trick the insurance claim or it could be a genuine mistake.
Only after going to the service center in person I will know the quality of the works as well as the real truth about all these things in the job card.
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Originally Posted by sole_rider He told me he will pay for the damages. But from the small interaction i had with him i think he might not be able to. |
This person who was riding the scooter came to visit me after a few days. He is a 20 year old boy and was still sorry for what he caused. He was more worried when I told him I was actually planning to move back to Kerala by this month's end as my sister's internship have completed. So this incident is going to delay it. I tried to comfort him by saying he don't have to worry about the repairs because the insurance will take care of everything. I don't want to be a cause of concern for him as he was already grieving from the loss of his mother. He then offered me to pay the insurance difference amount and the NCB loss. Which I agreed.
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Originally Posted by Sushil Pingua You cannot drive your car and take a flat tyre on a curve/turn.
To put the jack up you need to place big stones/bricks under all wheels to avoid the car rolling down and cause slippage.
If you can then take lift from some passerby and bring a garage boy from the nearest populated area to help you out. |
I actually rolled down a few hundred meters with my hazards turnedon expecting some more space on the side of the road where I can comfortably sit and change the flat. But as soon as I saw the sign board for the 14th curve, I parked my car to the leftmost side of the road and decided to change the tyre from there itself. By this time I was back to my senses. Some time later when I was tightening the wheel nuts back after putting the spare tyre, a person on his two wheeler stopped by and offered help.
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Originally Posted by Sushil Pingua From your pictures the current location seems a desolate spot. If not then you can change the spare wheel yourself. |
You are correct. This place was absolutely desolated.This was between the 13th and 14th curve when going down. At first I was very worried to jack up the car. Maybe because of the shock I had from the incident. I was more worried about the person on the scooter. He was climbing up at a very high speed, completely on the wrong side of the road. Because of the speed, he couldn't handle properly so came super wide on the corner and hit me. After a few days of this incident when he came to meet me he revealed he was on his phone on his left hand and was controlling the scooter with his right hand.
Quote:
Originally Posted by sridhu Get some stones and chock the rear wheels. All 3 wheels if possible.
Plus get the handbrake on.
YOu should be able to safely change the wheel after that.
I was actually worried about you getting hit by another vehicle. Please ensure that the hazard triangle is put on the side where the visibility to oncoming traffic is sufficient.
I assume you know how to change a flat. |
Thank you for these words. Yes, I did exactly this. I put stones on all the wheels, put the handbrake on, placed the safety triangle at a safe distance, also turned on my hazards.
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Originally Posted by sridhu I was actually worried about you getting hit by another vehicle. Please ensure that the hazard triangle is put on the side where the visibility to oncoming traffic is sufficient. |
This was worrying me as well. Cars and other vehicles were going down very fast on the curve. Another cause of concern for me was that as I was stranded on a curve, most of the drivers won't be expecting someone stranded there. Also, because of the warning triangle, vehicles going down had to leave some space on the left side of the road. This can cause a surprise for the vehicles climbing up. So sensing danger, I rushed to change the flat and wanted to complete it as soon as possible and cleared the road.
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Originally Posted by sole_rider asked me to go to nearest police station which is Hebri and inform this incident there. Otherwise i will not be able to claim insurance. Is this true? |
I visited the Hebri police station and explained the incident to them. I asked for an accident repair. They tried to contact the person who hit me but he was not picking up the phone then. So the police told me to come back next day, they will try again to contact the other person. They didn't want any more hassles to happen in the future if the other guy decides to file a complaint against me. But I didn't go to the police station next day after I came to know there will not be any problem for me to claim the insurance.
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Originally Posted by gischethans Reaching out to police is not necessary unless there is damage to life. Insurance can be availed without that. |
You are right. Submitting forms for the insurance claim was a smooth affair. I submitted all the original documents - RC, Insurance, Driving license and Aadhar and PAN card at the service center, they took photo copies of it and returned it. Then I had to sign on some papers which they had prepared. THe next day the insurance surveyor called me and asked for the details also asked if the other guy who hit me had any injuries.