[pratyush6]

Have you been to Cauvery Ford and asked the body shop guys? I highly recommend visiting them once. And if you are not averse to using Insurance, take the advice from the Body Shop guys.
If not, then Trend Automobiles is good for denting and painting but don't count it for being cheap or anything at all. They charge almost 75% of the Ford A.S.S.

P.S. Metro Ford guys, for some reason always insist on replace than repair.

[nvramsub]

Originally Posted by a4anurag

You can get the doors dented from a experienced body shop guy.

After that look at the 'Colour' mentioned on the RC Book. Tell the paint booth got the colour, he'll obtain it and repaint the doors.

Replacing the doors is pretty silly unless you want it to be 'new'.

Recently my car received a dent from a lorry on my boot lid. MASS asked me to replace the boot lid but I ignored them and got it dented and painted at 1/2 the price with top notch work.

What I suggest you to do is, look up the "Directory" section for your city and go to that worksop for the body work.

All the best. Do keep us posted.

Originally Posted by ninjatalli

Good call. Both the door scrapes are minor issues; a bit of denting and paint work will resolve these and make them as good as new. Check out the 3rd party dealership threads here or reach out to some of the mods based out of Bangalore - there would be good bodyshops in Bangalore that do this. And your car color is quite a common one - easily should be managed.

Ignore the service advisor - he's clearly trying to get more money out of you.

Originally Posted by tharian

Trend automobiles is the place you should be visiting for the doors.

The Bangalore directory has a thread on them if you look and many members have come away very happy with the results.

Even for the AC, I would recommend an AC shop outside first to check the actual issue.
A good place I can think of is the one next to the DC showroom at Ejipura signal on Inner ring road road.

You will end up saving big bucks.

Originally Posted by pratyush6

Have you been to Cauvery Ford and asked the body shop guys? I highly recommend visiting them once. And if you are not averse to using Insurance, take the advice from the Body Shop guys.
If not, then Trend Automobiles is good for denting and painting but don't count it for being cheap or anything at all. They charge almost 75% of the Ford A.S.S.

P.S. Metro Ford guys, for some reason always insist on replace than repair.

Thank you all for your suggestions. Will check with Trend Automobiles and the Bangalore directory, and will update the thread on how my experience is.
As for the A/C hose, Metro said they had ordered for the parts and was expected to arrive yesterday. Late in the evening the SA messaged me after I couldn't take his calls, saying that they have received the wrong parts and so will need to re-order and get them by Thursday! Pathetic is all I can say. It could be a genuine error on their part, or is something fishy? Not sure.

[pratyush6]

Originally Posted by nvramsub

Pathetic is all I can say. It could be a genuine error on their part, or is something fishy? Not sure.

I had to get my left OVRM replaced and kept waiting for 2 days, with same reasons decided to get it done from Cauvery Ford. Metro Ford is literally 10 mins from my home but I avoid it.

[a4anurag]

Originally Posted by nvramsub

As for the A/C hose, Metro said they had ordered for the parts and was expected to arrive yesterday. Late in the evening the SA messaged me after I couldn't take his calls, saying that they have received the wrong parts and so will need to re-order and get them by Thursday! Pathetic is all I can say. It could be a genuine error on their part, or is something fishy? Not sure.

Is there no other ASC in your town or may be an FNG who does some good work on cars + A/C? Chuck Ford ASC and visit an FNG.

Go to an A/C specialist and get the parts changed!

[nvramsub]

Originally Posted by a4anurag

Is there no other ASC in your town or may be an FNG who does some good work on cars + A/C? Chuck Ford ASC and visit an FNG.

Go to an A/C specialist and get the parts changed!

Thanks a4anurag for your suggestions. The thing is, I am very busy at work due to clients visiting us and don't have much time to research or go around. Metro Ford is closest to my office and hence most convenient.

I can wait for getting the denting and painting, but A/C is urgent given days are getting warmer in Bangalore.

I'll see what I can do.

[aditto]

Hello all,

I am not sure which forum to post this in, please feel free to move if incorrect.

I was hit by a police vehicle in Hyderabad (the expensive new Toyota Innova) in a stop of go traffic. On visiting the police station they acknowledged that it was the constables mistake (the one who was driving) and that there is a damage to my car and asked me to file a report.

One asking them to compensate for it, they said they cannot compensate. On demanding a copy of the car's insurance, they said that police cars don't have insurance. Are rules different for government cars and private cars?

Also, on checking the details of the car online, it said that the car belongs to the DG of Police, Telangana.

The damage to the car is around Rs 7-8k of denting/painting and accessory.

Has someone been in a similar position? What should I do?
The only option I have currently, it seems, is to quietly shell out the money and get it repaired. :(

[aargee]

Originally Posted by aditto

The only option I have currently, it seems, is to quietly shell out the money and get it repaired. :(

The option being, simply move on to claim the insurance from your car's insurance & get it fixed.

Other option, if you're determined...ask for the NCB from the owner of the other vehicle. That way, they don't have to compensate the entire money

Hardest of all being your approach; file FIR & claim the money from the other car's insurance. If they don't have one (saying Police vehicles don't have insurance blah blah), then they've not taken one & they're in big soup!!

[drmohitg]

Originally Posted by aditto

The damage to the car is around Rs 7-8k of denting/painting and accessory.

Has someone been in a similar position? What should I do?
The only option I have currently, it seems, is to quietly shell out the money and get it repaired. :(

Claim your Insurance and move on. Or pay from your pocket if you don't want to disturb your NCB. No point in approaching them for a solution. Even if there car was insured, then also it will take you ages to claim the small sun through there third party insurance. Totally not worth the time and effort.

[aditto]

Originally Posted by drmohitg

Claim your Insurance and move on. Or pay from your pocket if you don't want to disturb your NCB. No point in approaching them for a solution. Even if there car was insured, then also it will take you ages to claim the small sun through there third party insurance. Totally not worth the time and effort.

Issue is that the cars are purchased centrally by the government and local Police Station will simply not help me out in finding the document even if it exists. They said I can go to court.

But the question is, what if a police vehicle knocks somebody off? This is so frustrating!

[drmohitg]

Originally Posted by aditto

Issue is that the cars are purchased centrally by the government and local Police Station will simply not help me out in finding the document even if it exists. They said I can go to court.

But the question is, what if a police vehicle knocks somebody off? This is so frustrating!

I understand your frustration. But just assume that it was not a police vehicle and a regular car. Or a police vehicle with valid insurance. Even then the course of action wouldn't be much different. You would still be better off by claiming your insurance policy. Our legal system is flawed and that is the only explanation I can offer.

[sdp1975]

Section 146 of the MV Act says that State vehicles( eg police vehicles ) are exempt from 3rd party insurance, but a separate fund must be setup for covering 3rd party liability :

(1) No person shall use, except as a passenger, or cause or allow any other person to use, a motor vehicle in a public place, unless there is in force in relation to the use of the vehicle by that person or that person, as the case may be, a policy of insurance complying with the requirement of this Chapter.

(2) Sub-section (1) shall not apply to any vehicle owned by the Central Government or a State Government and used for Government purposes unconnected with any commercial enterprise.

Provided that no such order shall be made in relation to any such authority unless a fund has been established and is maintained by that authority in accordance with the rules made in that behalf under this Act for meeting any liability person in its employment may incur to third parties.


Also note that any 3rd party liability w.r.t. property as per 147.2(b) is limited to 6K:

(b) in respect of damage to any property of a third party, limit of rupees six thousand :

[Viju]

Originally Posted by aditto

One asking them to compensate for it, they said they cannot compensate. On demanding a copy of the car's insurance, they said that police cars don't have insurance. Are rules different for government cars and private cars?

Around 10 years ago, I was hit by a Kerala state government owned Ambassador while I was on my bike. The driver had overtaken a bus and come on the wrong side of the road and hit my bike in turn breaking my hip. I was in excruciating pain, and the driver was least bothered to help, but before he drove away, fortunately for me, someone noted down the number. I spent 4 months on crutches after a painful surgery, and I still carry the implant to this day.

Luckily for me, a colleague of mine knew an advocate who specializes in motor accident cases and he filed a case for me in the Motor Vehicle Accident Claim tribunal. It took nearly 7 years, but I got the entire amount I had claimed for - 1,20,000/- to be specific (this included loss of income, medical expenses and compensation for agony - wasn't earning much since I was fresh out of college then). I did not go to the court even once (as I had moved to NCR by the time the case was heard), and all we did was wait for the advocate's call to go and receive the compensation cheque.

I find it unbelievable that government vehicles have no insurance. I believe they have a different type of insurance. What if a government vehicle hit someone and in the process, killed them? Will they still say the vehicle has no insurance? The cops are just trying to get rid of you. File a case if you want to be compensated. Else, move on. You will for sure spend more than 7 - 8k to fight the case.

[Sahil]

Originally Posted by aditto

The damage to the car is around Rs 7-8k of denting/painting and accessory.

The only option I have currently, it seems, is to quietly shell out the money and get it repaired. :(

Save yourself the hassle and get it done yourself. The amount of headache you will go to get compensation from them won't be worth it. Moreover, it will be easier to claim your own insurance but you will lose NCB.

[hrman]

Even if you file a case for third party damages, I believe the car needs to be deposited with the police station till the case is heard. Not sure though. In any case, it is better to claim insurance and move on. It is frustrating, but it is the better option.

[narayan]

I was in the same situation 2 years back when a police vehicle - a Scorpio rear ended my i10 and the entire rear bumper broke off. I actually got down and admonished the constable who was driving a senior police officer. the senior chap told me to come and file a complaint at the police station. By then I calmed down and realised this wont head anywhere and i will land up in greater trouble if I go to the police station. eventually got the work done from my insurance