[meetgds]

Hi people,
I have received a wrong traffic challan from UP traffic police. The Challan is for over speeding, and is in my name and my car registration number, but for the date and place mentioned in the challan, I'm 100% confident it couldn't be me or my car. The challan is dated for 4th Of Jan, 2019 and I have received it today. The challan says my car was over speeding at Yamuna expressway, and I'm 100% sure I was at home at that time and my car was parked in the parking. Also, I'm pretty sure that the pic of the car in the challan is not that of mine and the number plate in the pic seems edited. I'm attaching a pic of the challan, and I have a fluidic Verna (2014). The pic can't be of my car (please check if you think the same). Along with the challan, I have also received a letter saying my license will be cancelled and I need to submit the same at the Noida Traffic Authority.
Can someone here please guide me what should I do? How can I challenge this?

[Samba]

Originally Posted by meetgds

Hi people,
I have received a wrong traffic challan from UP traffic police.

You drive a Hyundai Verna, but the pic attached is of a Renault Duster.





Am sure UP police have goofed up the last two digits from the pic. They must have read the 1566 as 1586.

I don't think, anyone has edited the pic. The screw's fitting the number plate has led to this confusion. One is placed in the middle of the 'D' which is giving a look like 'B' and the other one is placed in the middle of the '6' which is giving it a look like '8'.

Do take a note of this and have a talk with the concerned traffic department.
Plus toll booths should have a record of this too.

[ARAY]

Also you can match up the chassis number to counter the argument .
Which won't match however with the challan .

[self_driven]

Originally Posted by ARAY

Also you can match up the chassis number to counter the argument .
Which won't match however with the challan .

If cops have used DL8CAF1586 to pull out vehicle details entered in the challan, the chassis number of OP's car should match, no?

[boniver]

Originally Posted by ARAY

Also you can match up the chassis number to counter the argument .
Which won't match however with the challan .

The cops used the registration number to track OP's car, and the chassis number attached to it has been mentioned. There's no other way to find out the chassis number of a fast moving vehicle.

Originally Posted by self_driven

If cops have used DL8CAF1586 to pull out vehicle details entered in the challan, the chassis number of OP's car should match, no?

Correct. So that argument won't hold up.

[mints21]

Originally Posted by Samba

You drive a Hyundai Verna, but the pic attached is of a Renault Duster.

Am sure UP police have goofed up the last two digits from the pic. They must have read the 1566 as 1586.

I don't think, anyone has edited the pic. The screw's fitting the number plate has led to this confusion. One is placed in the middle of the 'D' which is giving a look like 'B' and the other one is placed in the middle of the '6' which is giving it a look like '8'.

Do take a note of this and have a talk with the concerned traffic department.
Plus toll booths should have a record of this too.

Samba, This may also not work because if we assume the digit to be 9 instead of 6 or 8 then Registration No: 1596 is again a Renault Duster. The best option is to meet the SP traffic of Noida and sort it out. Take the number of SP traffice from Noida Police site. If that does not work the member can approach the SSP office Noida.

[sumeethaldankar]

Mumbai police had mistakenly challaned my now sold Verna for a Hyundai Creta which had it's last 2 different but the rest of the no same. I sent them at least a half dozen mails with pic of my car's registration book highlighting the fact that the challaned car was a different make than mine. I also followed up with a call to their helpline. 15 to 20 days later I got a mail saying they have cancelled the challan.

I had in the mail sent them the following pics as attachment.

1. Pic of the car they had challaned.
2. Pic of my car with reg no visible.
3. Pic of my RC book which said the car was a Hyundai Verna and not a Creta.

I suggest you take up the matter to the nearest traffic police station if the UP police do not have a email or helpline for challan
based issues.

BTW the car in the challan pic looks like a Fortuner to me.

[blackwasp]

Originally Posted by meetgds

Hi people,

Can someone here please guide me what should I do? How can I challenge this?

I can tell you what I did when I faced 2 issues.
1. Payment failure for a pending challan
2. Incorrect vehicle in photo but number was mine (same your case)

In both cases I sent email to the relevant authorities mentioned on the challan website. I also cc'ed traffic police CP / DCP who's email is mentioned on their respective website/s.

I also included proof like screenshots + sms for deduction of money (case 1) and photo of my car, along with RC book photo for clarity.

First response was always directing my query to appreciate / concerned person and then a follow up after 2 weeks. Surprisingly also, I got a phone call from someone in the e-challan after about 4-5 months telling me it was solved. I deduced this after about 1 month after my first mail after I stopped seeing the particular challan in the app against my car.

This was for Mumbai traffic police, the same can be there for your local authorities.

ref email:

[Samba]

Originally Posted by mints21

Samba, This may also not work because if we assume the digit to be 9 instead of 6 or 8 then Registration No: 1596 is again a Renault Duster. The best option is to meet the SP traffic of Noida and sort it out. Take the number of SP traffice from Noida Police site. If that does not work the member can approach the SSP office Noida.

Yes, you are right. It's best to negotiate that way.

Let me share few clues from my end.

After reading your comment, i actually saved the pic and edited it in Photoshop to increase the clarity for better readability of the registration plate.

In case of '9' the loop should be only at the top not below. So it seems to be 6 not 9.
Plus from the black and white pic shared here, it shows the Duster should be a light colored vehicle like Silver or White.
1566 is a white Duster.
1596 is a red Duster.

Am sharing the image over here. (This pic is photo-shopped for better readability and i have tweaked the original pic. So please do not use this pic for any legal aspect.) Am sharing it just for better understanding.

[meetgds]

Thank you so much everyone, I knew I'll get some help in this forum for sure.

Based on the inputs on this thread, I am planning to do 2 things :

1. Write emails to concerned department explaining the problem with screenshots and details
2. Meet/Talk to the SP Traffic of Noida to discuss about this

I will update this thread with how it goes.

Thanks again.

[ARAY]

Originally Posted by self_driven

If cops have used DL8CAF1586 to pull out vehicle details entered in the challan, the chassis number of OP's car should match, no?

Originally Posted by boniver

The cops used the registration number to track OP's car, and the chassis number attached to it has been mentioned. There's no other way to find out the chassis number of a fast moving vehicle.



Correct. So that argument won't hold up.

My bad, I should have added a longer explanation the last time.
1. From the image ,it's clearly a duster ( with a bull bar)
2. Dusters chassis always starts with MEE
3. The challan shows chassis of a Hyundai (MAL)
4. If the issue drifts a visit to any Renault ASS will reveal the detail.
5. I am going with that chassis number in the argument instead of vehicle RC as many flaws could be found with the number plate. ( In a court of argument)
6. There is definitely something in the gap of 6, that's making it look like 8
7. Verna has single chrome line in front grill while duster 2014 had 3 ...so the image also has 3 reflections.
8. The duster belongs to some org ( Tapan marketing) while Verna belongs to an individual
9. Police can get toll data for the date post sunset to sunrise timing to nail.
10. Hyundai Verna 2014 had non circular fogs...Duster always had a circular fog.


PS: there are several websites online that uses AI and nural networks to render exact text from garbled images

[Akshay2010]

Originally Posted by meetgds

Thank you so much everyone, I knew I'll get some help in this forum for sure.

Based on the inputs on this thread, I am planning to do 2 things :

1. Write emails to concerned department explaining the problem with screenshots and details
2. Meet/Talk to the SP Traffic of Noida to discuss about this

I will update this thread with how it goes.

Thanks again.

Have they sorted out your issue.
I have received a similar challan by Noida Traffic Police. The picture of the violator car (Honda Amaze) does not match my car (VW Vento) nor does the registration number. Can you please help me with the email id of Noida Traffic Police. Thanks.

[meetgds]

Originally Posted by Akshay2010

Have they sorted out your issue.
I have received a similar challan by Noida Traffic Police. The picture of the violator car (Honda Amaze) does not match my car (VW Vento) nor does the registration number. Can you please help me with the email id of Noida Traffic Police. Thanks.

My issue is still not resolved. Don't bother about the email, they don't check them. Better try posting on their Twitter Handle, but that didn't work for me either. I decided to ignore for the time being.

[Tgo]

Boy Oh! Boy, I was under the impression that the cameras installed at Yamuna E-way are useless at night since the do not have flashes and they cannot capture a vehicle's plates.

The gap in the '6' might have filled up due to a splattered bug.

If, reg no 1566 wouldn't have been a Duster, it could also be a case of a stolen Duster using your plates.

How come the traffic police is oblivious of the fact that the car in the picture has bull-bars. Saving it for another day?

[Akshay2010]

Originally Posted by meetgds

My issue is still not resolved. Don't bother about the email, they don't check them. Better try posting on their Twitter Handle, but that didn't work for me either. I decided to ignore for the time being.

I posted the issue on twitter through my handle @akshay_anand007; tagged noidatraffic, sspnoida, MORTHIndia, TeamBHPforum, TOINoida, JagranNews. They replied within 5 hours. So try your luck.