Government launches 'FASTag' - Electronic Toll Collection

kiran_cr · 17th March 2016, 10:17

Quote:

Originally Posted by sbala

Got the Fastag within a week from Mr. Nagesh, ICICI Bommanahalli, BLR. He helped in fixing it on the windscreen. After fitting, i straightaway went to my home town near Salem. Disappointing to see none of the NH7 tolls have Fastag enabled. They have all the boards, even garlands for those Fastag boards. But it is not yet working. May be they are intentionally delaying it.

Only place where i could try is the Electronic City toll and it worked without any issue. Like most of the folks here said, Fastag system in Attibele is not working. But they let you go through that dedicated lane and You wont be charged for it

I have also submitted all the documents and called Mr. Nagesh. He informed that my application is processed and i would get an sms with my fastag customer id. But i havent received anything yet. Did you get it? If so, how long did it take?

sbala · 17th March 2016, 23:24

Quote:

Originally Posted by kiran_cr

Did you get it? If so, how long did it take?

I got the sms on second day evening. My ICICI cheque got encashed on the very same day of submitting my application.

blorebuddy · 19th March 2016, 07:55

I have sent my docs to Mr. Nagesh on 11th and still waiting. Got an SMS saying my account activated with the appl. ref no. Did not get any customer id or so.

blorebuddy · 19th March 2016, 07:59

Latest news on this
Electronic tolling across 300 national highways from April 1

http://www.thehindubusinessline.com/...cle8370553.ece

Hopefully it will start working in tolls where infra is ready and not operational

SyncNest · 19th March 2016, 08:27

Quote:

Originally Posted by blorebuddy

Latest news on this
Electronic tolling across 300 national highways from April 1

http://www.thehindubusinessline.com/...cle8370553.ece

Hopefully it will start working in tolls where infra is ready and not operational

The article doesn't explain how it works. Is it prepaid, like cell phone sim cards? Can we top up and use it like the public transport cards we buy abroad for daily commuting

blorebuddy · 19th March 2016, 21:27

Quote:

Originally Posted by SyncNest

The article doesn't explain how it works. Is it prepaid, like cell phone sim cards? Can we top up and use it like the public transport cards we buy abroad for daily commuting

Yes. You can read through these pages which contains all the info. http://www.icicibank.com/Personal-Ba...tag/index.page

maheshramaling · 21st March 2016, 10:52

After buying the tag went out on a first trip to Trichy last week. It's disappointing to note that none of the toll plaza has this enabled. In fact - they don't even let you in the fast tag lane to check if the tag works or not - saying it is only for monthly pass holders. I did a double check in this link (http://www.icicibank.com/Personal-Ba...page?#toptitle) and ICICI bank says all the toll plaza in this road are active.

I did top up with 1000 rupees before starting - looks like it's going to earn free interest to ICICI, because I can never use it anywhere.

Shame. I am going to call Nagesh & his manager and ask for a explanation of this wrong communication in their website.

I would highly recommend people to hold-on to purchasing this tag - until you get a confirmation that those lanes are active with FastTag.

sachinpk · 21st March 2016, 13:27

Quote:

Originally Posted by maheshramaling

Shame. I am going to call Nagesh & his manager and ask for a explanation of this wrong communication in their website.

Along with that I feel it is better to inform NHAI also of this problem. Because ICICI is just a service enabler. They can't ensure/enforce that all toll booths accept RFID. That responsibility is of the NHAI which is implementing the Fastag system.

A letter/complaint to NHAI that the specific toll plazas on the road you took are not allowing Fastag, may bring in better results. Honestly I feel, the toll booth operators/road contractors are not very happy to enable Fastag (due to ulterior motives).

maheshramaling · 21st March 2016, 14:32

Quote:

Originally Posted by sachinpk

Along with that I feel it is better to inform NHAI also of this problem. Because ICICI is just a service enabler. They can't ensure/enforce that all toll booths accept RFID. That responsibility is of the NHAI which is implementing the Fastag system.

A letter/complaint to NHAI that the specific toll plazas on the road you took are not allowing Fastag, may bring in better results. Honestly I feel, the toll booth operators/road contractors are not very happy to enable Fastag (due to ulterior motives).

Indeed - I have written to the grievance team in NHAI as per the detailed provided in their website; http://www.nhai.org/Grievance.asp

Let's see if that works.

I have also spoken to Avinash Jangra (+917899747387, avinash.jangra@icici.com) and as per him all the toll plaza's listed in their website is indeed active and he can see vehicles using Fastag in these toll plaza's. I asked him to come with for a field visit and see it by himself. Post that, he mentioned - he would speak to his team and let me know by tomorrow on what can be done, in this case.

I would urge everyone who have bought these tags and are unable to use it in any tolls - pls. do speak/ write to ICICI and also to NHAI. This will ensure that people won't take it lightly.

blorebuddy · 25th March 2016, 20:14

Quote:

Originally Posted by maheshramaling

I would urge everyone who have bought these tags and are unable to use it in any tolls - pls. do speak/ write to ICICI and also to NHAI. This will ensure that people won't take it lightly.

Wrote to ICICI but email is not getting delivered.

sansvk · 26th March 2016, 17:03

Quote:

Originally Posted by blorebuddy

Wrote to ICICI but email is not getting delivered.

I think work is in progress to make the tolls ready for ETC. lots of articles in the papers mentioning that 300 tolls booth will be under ETC by April 1st.
http://m.thehindubusinessline.com/ec...cle8377777.ece

maheshramaling · 26th March 2016, 19:50

Quote:

Originally Posted by blorebuddy

Wrote to ICICI but email is not getting delivered.

Not sure. I spoke to him and not written a email. May be you could try calling him.

Quote:

Originally Posted by sansvk

I think work is in progress to make the tolls ready for ETC. lots of articles in the papers mentioning that 300 tolls booth will be under ETC by April 1st.
http://m.thehindubusinessline.com/ec...cle8377777.ece

Does that mean - whatever is mentioned in ICICI's website (http://www.icicibank.com/Personal-Ba...ll-plazas.page) & the news article (http://www.deccanchronicle.com/15072...gh-toll-plazas) is incorrect?

amitk26 · 26th March 2016, 20:17

Tweet to union transport minister Nitin Gadkari as well apart from writing to NHAI I am sure that will have positive impact.

sansvk · 26th March 2016, 22:13

Quote:

Originally Posted by maheshramaling

Not sure. I spoke to him and not written a email. May be you could try calling him.

Does that mean - whatever is mentioned in ICICI's website (http://www.icicibank.com/Personal-Ba...ll-plazas.page) & the news article (http://www.deccanchronicle.com/15072...gh-toll-plazas) is incorrect?

Yes it's incorrect. Only a handful of tolls are active. You may go back a few pages and read about the experiences from other users. Bangalore-Chennai route has a few active tolls, while Bangalore-Salem and beyond has just one.

arun_josie · 26th March 2016, 22:37

Quote:

Originally Posted by sridhu

AFAIK, the Fastag system does not work in Krishnagiri. Works on all other toll plazas between Madras & Bangalore.

Also, I saw that the Fastag lane was reserved (basically blocked; only opened when the guy there sees you have an RFID tag) for Fastag vehicles or vehicles with a two-way toll receipt. I can live with that.

This is at Chennasamudram toll(Bangalore - Chennai ), again the Fastag lane opened for all vehicles

. Maybe they are doing occasionally, but not a good idea at all.

19th March 2016, 07:55	#168
blorebuddy BHPian Join Date: Apr 2007 Location: Bangalore Posts: 600 Thanked: 282 Times	Re: Government launches 'FASTag' - Electronic Toll Collection I have sent my docs to Mr. Nagesh on 11th and still waiting. Got an SMS saying my account activated with the appl. ref no. Did not get any customer id or so.
	() Thanks

19th March 2016, 07:59	#169
blorebuddy BHPian Join Date: Apr 2007 Location: Bangalore Posts: 600 Thanked: 282 Times	Re: Government launches 'FASTag' - Electronic Toll Collection Latest news on this Electronic tolling across 300 national highways from April 1 http://www.thehindubusinessline.com/...cle8370553.ece Hopefully it will start working in tolls where infra is ready and not operational
	(1) Thanks

21st March 2016, 10:52	#172
maheshramaling BHPian Join Date: Jun 2010 Location: Bangalore or Bengaluru!! Posts: 279 Thanked: 164 Times View My Garage	Re: Government launches 'FASTag' - Electronic Toll Collection After buying the tag went out on a first trip to Trichy last week. It's disappointing to note that none of the toll plaza has this enabled. In fact - they don't even let you in the fast tag lane to check if the tag works or not - saying it is only for monthly pass holders. I did a double check in this link (http://www.icicibank.com/Personal-Ba...page?#toptitle) and ICICI bank says all the toll plaza in this road are active. I did top up with 1000 rupees before starting - looks like it's going to earn free interest to ICICI, because I can never use it anywhere. Shame. I am going to call Nagesh & his manager and ask for a explanation of this wrong communication in their website. I would highly recommend people to hold-on to purchasing this tag - until you get a confirmation that those lanes are active with FastTag.
	(1) Thanks

26th March 2016, 20:17	#178
amitk26 Senior - BHPian Join Date: Jul 2008 Location: Bangalore Posts: 2,089 Thanked: 716 Times	Re: Government launches 'FASTag' - Electronic Toll Collection Tweet to union transport minister Nitin Gadkari as well apart from writing to NHAI I am sure that will have positive impact.
	(1) Thanks