Re: My experience with Petrol Pump Fraud - And the silver lining Quote:
Originally Posted by sumathindra My 2 cents on what I do:
1. I always get out of the car and stand near the meter and the fuel nozzle.
2. Never remove my eyes from the meter also ensuring to keep looking at the nozzle.
3. Many times the attendants ask for mode of payment and i just signal them to stop.
4. I never ever talk to them during this refueling process.
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Sumathindra has given a very good suggestion. I would also like to add on to this suggestion and share my story about what petrol pump guys generally do in Pune.
I was new at that time in Pune and I never had any prior fuel cheating experience as while I was in Kolkata nothing of this sort ever had happened to me. So, one day I went to a HP petrol pump for refueling and ask the petrol pump guy to do a full tank. He started fueling up my car and in the mean time another guy came and started talking to me after seeing that I had a WB registration plate on my car. By this time the first guy who was fueling up stopped at 300 rs and said it's done. I asked him in wonder that which 4 wheeler comes for a 300 rs fuel? It's not a scooty. Also told him again to do a full tank, but he said he heard 300 rs instead of full tank, though he heard me very clearly on first time itself. So, he started refueling and did a full tank but he didn't reset the fuel meter, so at the end he told me that my current reading + 300 rs I need to pay. I asked him that he didn't reset after 300 filling but he said he can give me receipt, I thought it was my mistake perhaps and maybe he was telling the truth (it was my first time). But my mistake was not to take that receipt ![Frustration](https://www.team-bhp.com/forum/images/smilies/Frustration.gif) I paid him the money and left but still I had a doubt in my mind that maybe I was cheated for 300 rs.
Next time also I visited them for refueling for a full tank and this time as well the same incident started to repeat, some other guy came to talk to me and the first guy who was fueling up stopped at 300 rs. he said "sir, 300 ka daal diya" (Sir, refilled for 300 rs). He was just waiting for me to shout again that I needed full tank and so that he could cheat me again. But I didn't say anything, rather I thanked him, paid him 300 rs and left. He couldn't believe himself and was still thinking how could I escape so easily.
So, from my experience I would like to share few tips while fueling up - - Always get off your car at the fuel station and monitor all the activities closely. Don't keep sitting inside your car and ask for fuel.
- Check zero on their machine before he starts fueling up without a miss.
- Don't indulge in any small talk with the petrol pump guys till the refueling is complete.
- Strictly instruct pump guys not to touch the fuel pipe/nozzle when fueling is in progress. Tell him to set it to auto cut off.
- Always ask fuel for unusual amount like 2100 rs, 900 rs, 1350 rs or a full tank. Because they already manage to have preset receipts for common figures like 500 rs, 1000 rs, 2000 rs etc.
- If you ask for a full tank and they hear 200 then immediately pay it and leave and look for another pump. Because, those guys work as a team and they will try to cheat you anyhow, so best is to leave.
- Always ask for the receipt, the payment receipt as well as the one getting generated from the fuel dispenser machine.
P.s. Till date in Pune I have found Shell Petrol Pumps to be the most reliable ones.
Last edited by Chetan_Rao : 17th January 2020 at 21:38.
Reason: Fixed typos.
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