[ruskinash]

Originally Posted by vinu_h

When the application says "Enter the name as in the PAN", they mean it. This time around, I did exactly what the application asked and it went through right away.

I look forward to AI coming into some of these use cases.

This is a case of not following instructions. How can AI help you here?

[vinu_h]

Originally Posted by ruskinash

This is a case of not following instructions. How can AI help you here?

The bank knew why it rejected and could have prompted me to reapply with the corrections. Similar incident with ICICI, my application was rejected but a human called me a week later and redid it the manual way. AI's role is quite obvious - enhancing customer experience & optimising costs.

[SourPai]

Originally Posted by neelkumar

I need help with incorrect rental surcharge on a non-rental transaction.

We have recently booked a flat and I used my Infinia card to pay the booking amount. the POS device of the builder through which I made the payment was apparently registered as a rental/maintenance company. The sales executive didn’t tell me this during the payment. Now after 2 months, the bank has applied a 1% rental surcharge and a 18% GST on top of this for a total of Rs.3540.

I have submitted the payment receipt to the bank as a proof that it was not a rental transaction but they are not agreeing to remove this. The builder most probably won’t help here.

How do I approach this and get back my money?

Almost all the builders are registered as real estate / maintenance companies and have associated MCC code assigned to them (Merchant category code). CC payment made on rental MCC will attract rental charges. Almost all the banks levy the charge now a days

Sales people usually do not have knowledge about this financial intricacy and are not dependable in such matters

To be honest there is nothing that can be done here. This is one of the major cons right now as banks have lot of MCC exclusion / chargeable categories

[Eco_boost]

I have been using an Axis Bank Neo credit card since the past one year. It was issued to me completely free of cost. For the first 6 to 8 months, I got amazing discounts on Zomato. However, they have stopped since a while. I’m not willing to invest in a paid credit card. Can you guys recommend any free card which has amazing discounts on Zomato? My average annual spends are around 5 to 6,00,000 INR.

[Phoenix_VR]

I have a HDFC Regalia Gold card. Looking to move the point to airmiles to Japan airlines. However JAP is not a partner option to redeem. Is there any other way we can do this?

[Torque123]

Yesterday I received a call & email invite for the Citibank Prestige infinite card. Came with all regular facilities like zero annual fees, no minimum annual spend, airport lounge access etc. what caught my eye is the zero convenience fee at Indianoil & HP bunks, reward points - 5 reward points on every spend of INR 100 & 1 RP = 1 INR which is good compared to my existing Regalia Gold. Wanted to know if it is worth going for it compared to the existing card I have.

I really don’t care about free airport lounge access etc. Reward points & 100 days interest free payment facility (that’s what the document they shared says) is what is drawing my attention.

[warrioraks]

Originally Posted by Torque123

Yesterday I received a call & email invite for the Citibank Prestige infinite card. Came with all regular facilities like zero annual fees, no minimum annual spend, airport lounge access etc. what caught my eye is the zero convenience fee at Indianoil & HP bunks, reward points - 5 reward points on every spend of INR 100 & 1 RP = 1 INR which is good compared to my existing Regalia Gold. Wanted to know if it is worth going for it compared to the existing card I have.

So it seems Axis wants to continue using the CITI brand. I did not expect CITIbank to permit that, but here we are.

On this card, I can't see the fuel related offer. is this 5% reward point on spend across categories or only fuel. https://www.online.citibank.co.in/cr...prestige/apply

[tejas08]

Originally Posted by Phoenix_VR

I have a HDFC Regalia Gold card. Looking to move the point to airmiles to Japan airlines. However JAP is not a partner option to redeem. Is there any other way we can do this?

Regalia Gold -> Accor -> Japan Airlines - Effectively 4:1 Conversion. Evaluate well before transferring.

Originally Posted by warrioraks

So it seems Axis wants to continue using the CITI brand. I did not expect CITIbank to permit that, but here we are.

On this card, I can't see the fuel related offer. is this 5% reward point on spend across categories or only fuel. https://www.online.citibank.co.in/cr...prestige/apply

Axis Bank is known to do a lot of Blunders. So dont bet on it being a thought out decision by Axis Bank

[warrioraks]

Originally Posted by tejas08

Axis Bank is known to do a lot of Blunders. So dont bet on it being a thought out decision by Axis Bank

OT:
I was more pointing towards Citi letting Axis run the show without a name change.
Axis does not have a good reputation so anyways they do not have much to lose. Citi on other hand had a great reputation in India and is still a global brand. Letting Axis use their name for soliciting new business seems weird.

[tejas08]

Originally Posted by warrioraks

OT:
I was more pointing towards Citi letting Axis run the show without a name change.
Axis does not have a good reputation so anyways they do not have much to lose. Citi on other hand had a great reputation in India and is still a global brand. Letting Axis use their name for soliciting new business seems weird.

As much as I know, Axis anyways had a 24 Months period for using Citi Brand as is. The new Axis Cards against most Citi Cards too have been announced by Axis Bank. Only the Citi Prestige replacement is to be announced. Citi Account holders too have started receiving Axis Bank cheque books. So the process is already underway.

It should get completed before the end of the Year and Citi brand would no longer exist after that.

[mukeshgoel]

Originally Posted by tejas08

The new Axis Cards against most Citi Cards too have been announced by Axis Bank. Only the Citi Prestige replacement is to be announced.

Thanks. Any idea what what Axis card will I get?

[Noctis]

Originally Posted by mukeshgoel

Thanks. Any idea what what Axis card will I get?

Seems a new card from Axis bank called Olympus will replace Citi Prestige, but we are yet to see any official details.

[Torque123]

Originally Posted by warrioraks

On this card, I can't see the fuel related offer. is this 5% reward point on spend across categories or only fuel. https://www.online.citibank.co.in/cr...prestige/apply

5% reward points is across all spends. Have a call back scheduled for later this week to get a lot of questions clarified.

[deathwalkr]

With my salary levels, HDFC suggests Regalia or Millenium. I am looking to put my amazon pay card on the backburner as i just don't seem to get the most out of it.

Fuel/Rent is not a priority. Shopping for stuff is.

Hope these cards are good.

[mukeshgoel]

Originally Posted by mukeshgoel

Thanks. Any idea what what Axis card will I get?

I got an email that Axis Bank is giving me Axis Bank REWARDS Credit Card LTF as my new card in place of Citibusiness Visa card.