I applied for Tatkal Passport renewal last week at Passport Seva Kendra(PSK) ORR, Bangalore. The whole process was relatively quick and painless, provided documents are proper. Sharing my experience below.
Documents I took along: LPG connection payment receipts (2 of current year,2 of last year), Airtel Landline Bills(2 of current year,2 of last year, stamped and signed at Airtel Center). You can also take Company HR Letter with ID card /registered Rent agreement/Bank photo passbook for current address proof. Additional ID documents were Appointment Confirmation printout, Passport, Aadhar, Marriage Certificate, DL, 10th, 12th and B.Tech Certificates, with originals and self-attested copies.
To start off the process, I logged in
here, created a profile, filled all details and booked a Tatkal appointment for my desired PSK center. I did this on a Saturday noon and got a slot for 2:00 pm Monday. Fees - Rs 1500.
Monday afternoon:-
1:40 - Reached near PSK, but unable to locate parking space nearby. Realizing it was getting late, parked at Sakra Hospital and walked short distance. Later saw that there is a separate parking space located behind PSK, but from a separate entrance.
1:50 - Showed Appointment Confirmation receipt to guard outside PSK building. He verified that it was 2:00 pm appointment, wrote a Counter number and told me to go to that counter Queue. Tatkal queue had relatively less people than general queue.
2:00 - Most of the hall (~4-5 queues) was filled up by now. One official came in to the General Queue seat and processing started. No sign of my queue official yet!
2:20 - Tatkal queue was getting agitated now as the general queue was moving briskly, but our official had not come yet. Probably cons of having slot right after lunch.
2:30 - Finally one guy came to the Tatkal queue, and our processing started. This is basic round where they check whether you have brought all documents or not.
2:40 - My turn! The officer asked for Appointment Confirmation and Passport, and asked what address proofs I have. I gave my LPG connection receipts and 4 Airtel Landline bills, and Marriage Certificate for Spouse name addition. He kept back all the photocopies and passport and said this these will get verified further and I will be asked if any other document needed. Then I was told to wait for ~30 mins after which my name will be called and I can go to inner office.
3:00 - Standing and waiting near counter as chairs were limited. Tatkal queue's applicant names not yet called. However, for the general queue, lots of names being announced and people have started going into the inner office and coming out.Many people were also getting sent back to bring other documents, or photocopies.
3:30 - Still no sign of my name announcement! Talked to another applicant who was with me in the Tatkal Queue, and he informed that for Tatkal, more verification is done, hence longer time than general.
3:50 - I heard someone shout my name. I was given a token number,passport and a file containing all my photocopies collected earlier and was told to go inside. Inside, it was very organised with lots of seating space and screens where you have to look out for your token number. You have to pass through 3 counters sequentially (marked A, B and C series) to complete the process. I settled in a seat in front of the screen anticipating another long wait.
3:52 - Surprise! In 2 mins, my name popped up with a specific A counter number. I rushed to that counter number and handed over my file. The lady validated it with all originals and started filling up a form, while confirming all the details verbally. There was an issue with the original Police-station name I had given in my home town, so it was corrected. Then, she uploaded the required files online and took my photo and fingerprints. As I had opted for Tatkal and SMS subscription, I paid an additional amount of Rs 2040 here. Once done, she directed me to B-counter with same instruction to watch out for my same token number in the screen.Total time : 3 mins
3:55 - Reached Counter B, where my turn came immediately. The guy confirmed that I wanted address change and spouse name addition, went through the documents and told me to go to Counter C
.Total time : 30 sec.
3:55 :30 - Reached Counter C. The guy(apparently senior) again went through my documents, stamped "Cancelled" on old passport and told me to collect acknowledgement slip from exit. I asked him about timings and he said that there is no Police Verification and I should receive new passport in 3-4 days by Speedpost. Total time : again 30 sec
3:56 - Collected acknowledgement near the exit door and filled up a feedback form. Got a sms immediately saying my application number has been granted and I will receive further updates over sms. I drive out a happy man.
Same day evening, I get a sms saying passport has been printed. On Tuesday, I get another sms saying passport has been dispatched, with its tracking number.
Finally, I received the passport on Wednesday 11 am, a grand total of 45 hours after applying

. One thing to note is that the SpeedPost person won't handover the passport to anyone else other than applicant. So, its better to be available at home as per tracking status, else it might return back and you have to get it from your local Post-office.