Re: Fake reviews for the GoMechanic apps I ordered a optibelt 6pk 1698 belt from gomechanic on 7th November. Delivery date shown was 22nd November. I called them up on 15th November because the website still showed order in progress and didn't even show dispatched or anything and the customer care representative assured me that product would be delivered on 22nd November itself. Today (22nd November), I called them up and they tell me that the item is on back order and would take another 15 to 20 days. The website still shows item will be delivered on 22nd November itself.
I did not even get a sms saying my order would be delayed. They are unprofessional, do not sent prompt updates and customer care executives until the last minute just tell you things you want to hear until things go south. Dealing with them is painful with multiple phone calls. I cancelled my order and hope nowone has to deal with this kind of service again. |