Team-BHP - The Online Shopping Thread

Quote:

Originally Posted by harry10 (Post 3373369)

I have been using Flipkart since long. There delivery used to be mostly before or on specified date. However after the one day delivery scheme came into place I have noticed delay in standard delivery.

It does look like it. But they are still better than SnapDeal. Stuff I bought on SD took a week to get to me. One item I ordered on SD never got delivered. It was a COD order, and some ten days later they said the dealer was unable to complete the order, and canceled it. That seemed unprofessional.

Quote:

Originally Posted by Gannu_1 (Post 3374268)

I am impressed with the level of customer support from these folks.

Had bought some stuff from Epitstop about one and a half years back, don't remember his name he came home once and another time to my work place and dropped all the stuff off. bought some osram bulbs and some other things. Overall a very good experience would recommend him again. Say does anyone have any experience with ibhejo.com.

Quote:

Originally Posted by rajesh1868 (Post 3382825)

Any recommendation for a place from which I can order online flowers in Bangalore?

You can try Ferns & Petals too. I ordered a cake and bouquet for a birthday, and they managed a midnight delivery on the dot. I'm in South Bangalore, do confirm availability and timings in your area before ordering.

http://www.fnp.com/flowers/flowers-t...-cI_1199-.html

Sharing my Infibeam.com experience.

I lost my 3G data card and placed an order for another data card with infibeam yesterday. Today morning, my friend called that I forgot my data card at his place. I checked my order status on Infibeam. Order status was "Open" and it mentioned "Ships By: Mar 11, 2014" under "Delivery Information".

So, early morning I requested infibeam to cancel this order which is so normal with flipkart, snapdeal, etc. And I got this reply:

"Dear customer,

Thank you for writing to us. We are happy to assist you with your query.

In regards to the mail received we would ;like to inform you that your order is in process, however if you want to cancel the order than you need to pay 10% cancellation charges for the same.kindly confirm us for the same so that we can proceed further.

Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call 079-40260260 (Our 24×7 phone support) for instant help.

Thanks and Regards,

xxxxxx xxxxxx
Infibeam Customer Service"

So, requesting my friends here to take an informed decision before buying from infibeam.com about their hidden cancellation charges.

PS: My question is, if they cancel the order (due to pricing error, no stock, or any other reason) why don't they give 10% cancellation charges to customers ?

Quote:

Originally Posted by mukeshgoel (Post 3386031)

Sharing my Infibeam.com experience.

I lost my 3G data card and placed an order for another data card with infibeam yesterday. Today morning, my friend called that I forgot my data card at his place. I checked my order status on Infibeam. Order status was "Open" and it mentioned "Ships By: Mar 11, 2014" under "Delivery Information".

So, early morning I requested infibeam to cancel this order which is so normal with flipkart, snapdeal, etc. And I got this reply:

"Dear customer,

Thank you for writing to us. We are happy to assist you with your query.

In regards to the mail received we would ;like to inform you that your order is in process, however if you want to cancel the order than you need to pay 10% cancellation charges for the same.kindly confirm us for the same so that we can proceed further.

Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call 079-40260260 (Our 24×7 phone support) for instant help.

Thanks and Regards,

xxxxxx xxxxxx
Infibeam Customer Service"

So, requesting my friends here to take an informed decision before buying from infibeam.com about their hidden cancellation charges.

PS: My question is, if they cancel the order (due to pricing error, no stock, or any other reason) why don't they give 10% cancellation charges to customers ?

Does this apply even if you've opted for cash on delivery.
Except for e-bay I always opt for COD when I buy stuff online.
And I usually only buy things I can't find in the local stores. Mostly books.

Infibeam in any case I've found to be much slower in delivering books compared to flipkart. Often more than a week, compared to the two days flipkart takes. (My location is in Thrissur, Kerala)

However prices are a lot higher in flipkart/ Amazon.

I am facing horrible service from ngpay.
I cancelled a flight ticket on 26th January (yes 26th Jan) and yet to get the refund. Its delayed due to some technical issue with their refund process and money is still not refunded despite numerous calls.

I am posting this to warn anyone going to use ngpay for flight bookings.

This was my first flight ticket booking with them.
Was using the application since last four years for TataSky recharge or mobile top-ups and have decided never to use it again.
So much for technology.

Quote:

Originally Posted by one-77 (Post 3386343)

I dont see how this works for CoD.

They come to collect money from you for nothing?
And why even bother cancelling while ordering CoD. Just refuse to take delivery.

We are looking to buy an LG front-loading Washing Machine (6.5Kg, Inverter Direct Drive, 6 motion) for around Rs.30000/-

The Snapdeal price is the lowest with COD option.

I have purchased a number of small value items from Snapdeal and had no hassles.

But how about large value, large volume items like this?

Is it safe to purchase online or is it better to buy it direct from the local dealers even if it is 2K or 3K more than the Snapdeal price?

What is the members' experience and advice on this?

Quote:

Originally Posted by Ponmayilal (Post 3391232)

We are looking to buy an LG front-loading Washing Machine (6.5Kg, Inverter Direct Drive, 6 motion) for around Rs.30000/-

What is the members' experience and advice on this?

I would always always suggest you to buy a large consumer good from a direct outlet. I understand Money holds a value, a great one.

But, understand you are losing more than what you might save. A local dealership can help you with inspection of goods, proper deliver timings, and discounts too along with ready service. With an online service, hassles starting once might never end.

Hassles of Billing and Warranty, Defective upon Delivery, Services availability. And most importantly, the hassle of confirming where your money went. A local shop has a face, some helpful people who can be contacted.

Do this only if it is an exclusive product or the online shop is a dealer only in that goods, and trusted too.
Ordered a few DAC's from HifiMart and they were spot on delivered at time and billing was smooth too.

But, in your case its a suggestive NO

Quote:

Originally Posted by Ponmayilal (Post 3391232)

Here's my experience - go to any Unilet store in Bangalore. Ask them about the model and note their price. Tell them that its available online for Rs xxxxx. They will match the online price (they may look at the website to verify). Their customer service is also good.

In the past, I have successfully had them match the online price on an IFB washing machine, a microwave, a samsung fridge, an LG fridge and a sony LED TV (all of these were separate purchases) over the last five years.