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Old 27th June 2023, 14:54   #1
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MH government has a complaint redressal portal

Recently came across this article which provides details about a portal launched by MH govt, for citizens to log complaints, about potholed roads. They claim to resolve it in about 4 days.

Has anyone used it and what was their experience?
Is it available for other states?
How to find out which roads they will fix vs which one they wont/cant?


https://m.timesofindia.com/city/pune.../101294136.cms
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Old 27th June 2023, 20:52   #2
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Re: MH government has a complaint redressal portal

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Originally Posted by Zippy_wheels View Post
Recently came across this article which provides details about a portal launched by MH govt, for citizens to log complaints, about potholed roads. They claim to resolve it in about 4 days.
This is url below is for the grievance portal. On its dashboard under the "What's New" head it also provides updated details on complaint/grievance related topics.

https://grievances.maharashtra.gov.in/en
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Old 28th June 2023, 23:22   #3
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Re: MH government has a complaint redressal portal

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Originally Posted by Zippy_wheels View Post
Has anyone used it and what was their experience?
Decided to try... and unfortunately this is as far as I seem to get (in 3 separate attempts):

MH government has a complaint redressal portal-20230628-screenshot-11.20pm-34198.png
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Old 28th June 2023, 23:55   #4
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Re: MH government has a complaint redressal portal

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Originally Posted by Rehaan View Post
Decided to try... and unfortunately this is as far as I seem to get (in 3 separate attempts):
You might be making some mistake or maybe the website was temporarily down. i tried just now and created a new login. It asked me to enter mobile number and email address > Did that > Got OTP and it accepted it.
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MH government has a complaint redressal portal-screenshot-20230628-142431.jpg  

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Old 6th July 2023, 12:46   #5
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Re: MH government has a complaint redressal portal

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Originally Posted by Zippy_wheels View Post
You might be making some mistake or maybe the website was temporarily down.
Yep, I woke up the next morning to a bunch of new OTPs and was able to log in when I tried later that day.

Now to put it to use...
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