Just wanted to post an update regarding my EXCELLENT experience at 3M car care Vaishali Nagar, Jaipur.
Date of Visit - 2019.01.13
Services Availed - Interior and Exterior Cleaning, Exterior detailing (polishing and waxing).
After a not insignificant bashing of dunes beyond Jaisalmer, I stopped over an extra day at Jaipur on my way back in order to:
1. Remove the hugely damaging sand from my Endeavour as quickly as possible.
2. Get the kgs of sand out of its interior (I don't mind using the vehicle how it's meant to be - and with open windows; especially since we were looking out for animals in the DNP).
Having looked over the excellent experience posted in this thread, I called up Mr. Hemant Sardana and booked an appointment.
I don't take pictures since I was in a hurry, but I'll post the single picture I did take:
As to the work done, well it was excellent. The interior was thoroughly cleaned and the lovely smelling 3M dashboard dresser was applied. Post cleaning, the exterior was polished (with a clear coat safe polish) and it did a great job on the swirl marks the car had incurred on delivery day. This was followed by a wax. It was a professional operation overall - place opened bang on time and operations started without delay. Felt very safe keeping my stuff there.
Now let me get to why this was not only one of the most professional experiences I've had, but also one that was highly beneficial (long term) and generally pleasing, and has left me as a promoter and certain repeat customer:
1. This place is run by Mr. Hemant Sardana and his dad. Both are increasingly friendly, knowledgeable and forthcoming gents with a passion for detailing, and patience for irritating amateur detailers like myself.
2. No upselling whatsoever - judicious downselling in fact.
3. On both sides of the day, I had the privilege of benefitting from Mr. Sardana's experience and learnt not just about best practices in general, but how I should go about my own, single-handed, amateur detailing for best results and longevity - what products are idiot-safe, questions about rubbing v/s polishing v/s re-spraying, best ways to apply products depending on varying conditions/tool availability etc - the full hog! I learnt of the advantages of PPF (along with a practical demonstration), and the use cases where it is or isn't indicated - same for most other treatments etc.
4. He was kind enough to point out places we could check out in Jaipur while the car was being done.
5. Since they were out of Meguiar's leather conditioner, he very kindly applied Volvo's proprietary leather care compound which had been gifted to him by Volvo - FOC.
6. He was very realistic and open about all treatments and products and what they could accomplish - both in general, and for what was to be done to my car that day. For example, when we discussed this thread, the first thing he said was "I'm happy that the results were so good, but I make sure headlight treatment is warranted before recommending it. Many people want to have it done in relatively newer cars once they hear about the results from others, but it only does its job when it is actually required" (paraphrased obviously).
7. Met another customer there who works in the auto industry (Hero) who really knew his stuff. Was a pleasure interacting with him. The point germane to this post being that he said he recommended this place to everyone too, and that despite the fact that he is mostly in Gurgaon (a place where there are many competent detailers), he makes it a point to get all his work done here.
8. Professional to the end, as I put down my window to say my goodbye, Mr. Sardana asked me to wait after and had the window cleaned again (since it got misted going down and coming back up with the water that goes in the window crevice while washing).
Highly recommended to one and all passing through Jaipur - certainly no better place if you've just put your vehicle through the sands of the Thar.
Cheers!