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Originally Posted by easterncar Hi everyone. I have 2011 vento. I Had called the service centre guys to take the vehicle for the software upgrade as i had got a message for the same. when he started the car he said some noise was there so he checked and a loss of coolant was detected. He filled up with water and took it to the servie centre.
Now they say EGR coller has failed. Which is 75,000 rs. Some bearing or bush need replacements 18,000 rs. cover of the engine bay bottom 13,000 rs. There was some damage to body due to minor accident. Including all they have given estimate of 1,52,000 Rs.
Last serivce was done and an a estimte of 62,000 Rs was given on parts which still work fine.
Last service they said my wheel brearing is gone which will cost 11000. i told them do not fix. and the car is fine and not a problem with the bearing. (11,000 rs would have been wasted)no issue with bearing now).
Now about EGR Cooler. Any idea how much it would cost to fix it out side. my car is out of warranty.
they did change my car injectors all 4 of them for 15k. when i complained i will not pay 30k they were asking after discount, which were costing 1,00,000.
I get my car serviced at kompally, Hyderabad. |
You need to get very specific details. If the way you have written the details in bold is the way the ASC guys gave the details to you, just take the car out from there as it is, and find a different fellow. Given that you have already spent a lot of money already on this car for a lot of issues, if these are all genuine, it falls into a bit of a lemon category in my opinion.
Did your check Engine light glow before the car went for service? EGR / EGR Cooler failures do get logged as engine faults in some engines and that code would mean there is something wrong with it. Which can be a simple leak somewhere that can be fixed without a replacement.
If the CE light didn't turn on previously, and now it does - it is highly probable that the ASC guys themselves messed up something and damaged the EGR cooler - and are now making you pick the bill for it.
Assuming yours is a 1.6 TDI, A refurbished VWAG EGR cooler for this engine trades at around 150-170 on eBay. So if possible try & find a refurbished one with some dealer / supplier. The price quoted for a new one is simply too high & not worth it. A refurbished one will very much do the job just fine.
Did you notice engine temperatures going higher than the normal median position on the gauge? Or the Vento doesn't have an engine temp gauge? Sorry for my lack of knowledge about Vento here...
Take her to a different service center. Do NOT mention anything that these guys are telling you.
Before asking to take away the car, ask the following questions -
1. What are the symptoms that say the EGR has "failed"? What exactly is this "Failure"?
--Generally the EGR cooler failures happen at gasket etc, resulting in leak - which does NOT always show anything in driving in day-to-day activities. It has effects on engine temperature and amount of harmful gases that the car will leak to the air unprocessed (NO).
2. Why does it need a "replacement" directly? Its not a 10 Rs. part that can be replaced this casually.
3. What are these bearings that have failed? How come you don't feel any effect of them? Need specifics.
4. Why replace the engine bottom cover? Is it broken? Was it broken already to your knowledge? 13k feels a bit steep. Is it bundled with a lock-case & imported from Germany/EU as a bundled package? Still I think it would be around 10k for a Polo/Vento. Not 13.
Also remember
A total of 1.5L expenditure on this service. Multiple previous part replacements also. This car won't fetch you a lot of gold if you put it up for sale now to be frank. In that case, be very calculative about how much more money you put into it...