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Originally Posted by aniket.tiwari27 I noticed oil leakage from Front RHS. Its been a couple of days since i noticed this. |
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Originally Posted by ASVA Were you able to zero-in on the source of the oil leak? Solution? pl keep us updated. could be of help to fellow Vento owners
Reagrds |
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Originally Posted by el lobo 6061 Aniket any update, has the problem been resolved? |
Hi Guys,
Finally got this leakage problem sorted out. It was coolant which was dripping
I could not believe when I saw that how a minor crack can lead to this issue. The coolant level went down alarmingly low and luckily at the right time I took the car to service center else I would have risked my engine.
There was a minor crack on the LHS of the radiator mount. But this appeared out of no where as there was no external impact.
First go throught the pics and then I will detail about how I struggled to get this done under warranty/goodwill (as VW says )
Story begins :
It hurts to see your car in this state :(
Once it was decided that this crack is the reason for this coolant leakage, I was told to bear the repair/repalcement cost as this could not be covered under warranty. Upon argruing that this is not due to any impact or accident and I am not going to bear the cost, they took some snaps and sent a report to their office for the VW higher ups to decide and revert. Later the next day I got a call mentioning that claim has been rejected relating to my previous history of left side impact in Aug 12 when the intercooler and bumper was replaced. Then I spoke to VW CRM,
- Asked him how could this crack and leakage appear after 7-8months and about 8K of running? If the crack was created that time, then its VW's carelessness that they dint notice it and repair it that time.
- And if this is something new then, prove me that there has been an external impact as there is no sign of any damage on the bumper etc
- Or give me in writing that VW parts are so weak and low quality that in generic runs they develop such cracks.
Utimately, they asked for another days time and later came to me with another proposition that they we will give some discount on the repair cost. I immediately refused to this and after some discussions and total of 5 days they agreed to get this radiator mount replaced free of cost for me as a GOODWILL gesture. (Monday 8 Mar dropped the car for repair and got it back on 13 Mar Saturday)
Now came the day of delivery after repair. All is well and repaired. I was asked to pay some Rs. 1800 for consumables (coolant, distilled water) and some other works which I had requested.
Now while final inspection I notice that left hand side headlamp is protuding a bit towards its door side (RHS) end and was not aligned with the body frame. (do not have a pic here). The body shop guys took a quick look and said - there is dent in the fender which is why it is not aligned. Another bomb on their head
coz when I had given the car there was no such dent. I told them - check your job card. If there had been this dent, it should be there on it.
During this discussion their Service Manager was on the floor and he made certain enquiries. Finally I was told that it will be recitified. They did correct the 99% of the dent and headlight was now aligned but then I noticed a new thing - the headlamp lock was cracked too. Another round of discussion.
Finally to cut the story short, they agreed to get all this repaired and corrected on my next visit as I was not in a position to leave the car again for few more days and it also did not really make sense to leave the car for body work which is too minor to be noticed. But they gave me in writing that these two issues will be dealt when I visit the service center next.
All in all not too good an experience once again. But yes, now my beloved WIND is again up and running in its full glory. Will be driving to Mumbai this Saturday
Hope to have a fun drive once again.
Learning for me - Since this leakage was on the passenger side, I did not notice the coolant level as its exactly the opposite end. I did check engine oil level but the coolant level went unnoticed. So, check everything possible as you dont know what impacts where.
Regards,
Aniket Tiwari