In Pune we do not have any issue with servicing and availability of the parts. I could even get the outer rear view mirror cover without any wait period. I had a Hyundai Santro earlier and the SA attitude at Hyundai and FIAT are diametrically opposite. FIAT SA concentrate more on what needs to be done while Hyundai SA were more intrested in pushing non-essential stuff.

Hey Vikrant.
Which service center is this? Earlier BU Bhandari was good. Then Pandit was the only major one left, and they don't have a good reputation, overall, (including Tata as well).

You will be surprised! Vikrant is indeed talking about Pandit

Pandit has improved by leaps and bounds since FIAT has gone solo.

Yup I am talking about Pandit. They have dramatically improved their service.

IAB shows the latest spy shots of the Punto facelift.

I agree completely with Vikrant and Amogh. I had a much improved experience at their Fiat station as compared to my Indica Xeta days.

It all depends upon ow the dealership management prioritzes customer satisfaction. If they genuinely feel, they would go to any extent to make the customer feel satisfied. In some cases it is totally opposite. Take the case of Balaji Autoworld, Thane. Inspite of bringing some glaring negatives about the way of functioning at the workshop, the managment is happy to go about their normal routine and keep customer satsifaction at the bottom of their priorities. Never will a customer leave the workshop smiling.

it is good to know Pandit Auto doesnt fall in the latter category.

Team Bhpians from Chennai please help. My car's 3rd service (30K service) falls at first week of March. Kindly let me which dealer is doing a better job RDC or Ramkay? Where can i go?

My insurance is also getting renewed next week. My current insurance is with HDFC Ergo, but Bajaj Alliance provides better IDV (5 lac) with low premium, it's a comprehensive insurance. Kindly let me know if Bajaj Allianz is good.

Thanks,
Sridhar

Look no further : http://www.team-bhp.com/forum/indian...ealership.html

BHPian J.Ravi has had an excellent experience at this place before.

So, Pandit's Fiat section has improved and the Tata section is still the issue? Or they have improved as well? We have always skipped Tata cars due to sub-par service experience. This might help us in future.

Thanks MCR, I will book an appointment with Ramkay Fiat. Also, my insurace is up for renewal, got a better quote from Bajaj Allianz. Do anyone know how is their service in case of any claims.

Thanks,
Sridhar

RDC Fiat is better than Ramkay Fiat in my opinion. I found the cost of spares to be much higher at Ramkay when compared to RDC. RDC technicians seem to have better technical know how as well. However, your experience may be different.

If cashless claims are important to you, RDC Fiat only accepts Future Generali & Bharti Axa. I currently have HDFC Ergo but I will renew it next month with Bharti Axa for this reason.

Thanks for your reply Pedaltothefloor, I had my first service at RDC with no complaints and it is easily reachable when compared to Ramkay. Thanks a lot for throwing some light on bharathi Axa will look into it too.

Thanks,
Sridhar

Folks - Just a question. My 90hp diesel punto feels sluggish even after 4000kms on the odo. Going beyond 120 is a pain and the engine also feels boomy.

What can I expect going forward?

Thanks in advance.

Could be either
a) clogged air filter
b) clogged turbo hose. get the hose checked and also the turbine boost.I have easily done speeds in excess of what you have written with relative ease in my 75 bhp punto.