[sajands]

Originally Posted by Palio_2005

It is sad to know that these vehicles even leave the factory with such issues. Tata always seems to focus on quantity than quality. Guess the taxi and truck mentality is still very much prevalent. They should hire a Japanese as head of QA/QC

Indeed, I was waiting for the new Harrier to come in and was very excited once it was launched, post that its been a downhill. Contacted TATA sales and 3 dealers in Bangalore and none seems to be interested in giving me a call back forget test drive

One dealership that I was chasing just on the call told me that no manual test drive available only automatic

Now I am thinking if the start is like this, post ownership will be scary

[Palio_2005]

Somehow buying a Tata is like you are expected to compromise on something or the other. In rush to provide many features they miss out the basics.

Buying an owning a car is an experience, so when you purchase a Hyundai, Toyota, Kia, VW even Mahindra you are somewhat assured that you are buying a good quality product inside out.

With Tata there is always something missing. Their service stations are another level altogether. God help you dealing with Tata and service stations.

[gauravdgr8]

Originally Posted by sajands

Contacted TATA sales and 3 dealers in Bangalore and none seems to be interested in giving me a call back forget test drive

One dealership that I was chasing just on the call told me that no manual test drive available only automatic

This is not just with Tata. I'll explain my scenarios:

1. Went to Hyundai for Ioniq 5. The SA mentioned that everything is directly dealt by Hyundai. He took my number and said you will get a call from Hyundai for home test drive. None and it's been days.

2. I had shown interest in the Tiguan on the VW site. Got a call from VW head office asking for choice of dealer. They confirmed the same. No call for 2 weeks. After that I have received 6 calls saying are you looking for a Taigun. Noone bothered to check what was my requirement. That is even more frustrating than not receiving a call. One fine day the team lead called and said I can bring the Tiguan, day finalized, I was waitiywith family and chose not to have any engagements. Lo and behold, at exactly 12pm, the team lead calls and says, the car is not available.

Currently all the Tata dealerships only have the top end automatic available in Safari and Harrier for test drive and that too in their new signature colors.

Originally Posted by Palio_2005

Somehow buying a Tata is like you are expected to compromise on something or the other. In rush to provide many features they miss out the basics.

Buying an owning a car is an experience, so when you purchase a Hyundai, Toyota, Kia, VW even Mahindra you are somewhat assured that you are buying a good quality product inside out.

That's more of a generalization. We were pleasantly surprised to see the level of competence, knowledge and customer first attitude shown by the dealership I visited and booked the Harrier.

In the past 20 years, our house has seen 12 cars out of which 4 have been Tata, starting from the Nano. We have never felt any difference between a Maruti or Tata. The worst experience was actually with GM.

[sapien]

Did a 14kms highway + city test drive of Harrier AT and here are my observations -

Highlight:

• Steering is very well tuned now and is not cumbersome to drive in the city. Although it still retains that feeling of driving a macho SUV !

Positives:

1. The engine tuning feels better than before, the response is sharper in normal mode and sports mode feels quite fast.
2. The interiors are wow! Even in the yellow shade, they don't look garish, but my personal preference is the darker shade.
3. AC and ventilated seats work well. The button to activate ventilated seats is placed awkward though.
4. Sound insulation is good, not eerie silent, but traffic noise is cut down significantly. Engine noise is audible in a good way when you rev.
5. The ride felt slightly stiff but enjoyable. Felt cocooned inside the cabin.
6. Mileage on MID hovered around 11-12 with a mix of aggressive highway and calm city drive.
7. The space inside is humongous, including the boot.
8. Adaptive cruise & autonomous braking worked well and are easy to use.

Negatives:

1. The left knee hitting the centre panel issue is still there and somehow they have created a design around the space - causing it it to be even sharper than before. This started bothering me quite a bit towards the end of the test drive. Long drives could become painful. I tried adjusting seats several ways, but no relief. For reference, my height is 5'5 with an average build.
2. If you try to change the AC vent direction the touch panels get triggered inadvertently. This happened 5-6 times in 30 min test drive. Even the hazard signal is operated via touch - this should have been a proper button.
3. Exterior design is not to my taste but it's subjective.

I think Tata should fix point 1 on priority, 2 and 3 can be lived with. Somehow I was not able to convince myself of Harrier as compared to XUV700. So waiting game is still on.


The dealer experience was excellent, Akash from Dev motors SB Road Pune was very helpful in arranging the test drive at a preferred time, location & duration.

[fusionbang]

Originally Posted by gauravdgr8

We have never felt any difference between a Maruti or Tata.

Agree, I currently own 2 Tata cars - Tiago & a Safari. My experience has been really good with the Tata dealers. In fact Mahindra was bad for me this time, and the SA was not even interested in selling the car, forget test drive. So my mantra is, don't decide on the car based on the showroom or SA experience if you know what you want to buy. Being TBhpian's I am sure, we would visit the showroom with much more knowledge than the SA. So don't let those experiences hamper your ownership, as you will live the car more than the time you spend in the showroom.

[outdoorlover]

Does Tata have any plans of introducing a Hybrid in the near term? I would hesitate in buying an EV SUV primarily from a range perspective given the poor fast charging infrastructure in the country, but would be inclined towards a hybrid SUV which returns a good mileage rather than keep at these aging pure ICE cars.

[gauravdgr8]

Originally Posted by gauravdgr8

Finally bit the bullet and booked the Fearless+ in Coral Red.

Got a call from SA yesterday. He mentioned that he would get the chassis number by 9th and then a max 3-4 days to get the car. So far a proactive and nice experience with Tata

A question for others on the forum. Has anyone laid their hands on the Coral Red facelifted Harrier?

[RajeshK]

Originally Posted by sapien

Negatives:[list=1][*] The left knee hitting the centre panel issue is still there and somehow they have created a design around the space - causing it it to be even sharper than before. This started bothering me quite a bit towards the end of the test drive. Long drives could become painful. I tried adjusting seats several ways, but no relief. For reference, my height is 5'5 with an average build.

I am 6'4 and this is a deal breaker for me. Last week I went to the dealer with lots of expectation, but both Safari and Harrier disappointed me. At least in Harrier, I was able to sit lots of adjustments.. but why should I compromise after paying more than 30L.

[pmbabu]

Originally Posted by sajands

Indeed, I was waiting for the new Harrier to come in and was very excited once it was launched, post that its been a downhill. Contacted TATA sales and 3 dealers in Bangalore and none seems to be interested in giving me a call back forget test drive

One dealership that I was chasing just on the call told me that no manual test drive available only automatic

Now I am thinking if the start is like this, post ownership will be scary

Sorry you had a bad experience. But our experience was quite the opposite - we walked in to KHT motors, Brookfield - given a very warm welcome, could test drive Harrier within a few minutes after checking the demo car. Same afternoon, the dealership sent across Safari for a test drive at home.

Overall a very pleasant experience - I had somewhat lower expectations based on what I have read in this forum and in the comments section of most YouTube videos of Tata cars, but glad that we had a good one. Note that it as a walk-in. No calls or web bookings.

I know we are excited to do things online and over the phone - but nothing beats a in person visit. Just try it out in normal working hours, the probability of things going positive are better. Has worked for us, and we are happy

PS: Sure enough, we did find at least one small part (cover) missing in the test drive Safari (on the left A-pillar), and in the demo car in the showroom, the beading was poorly finished on the top of the driver's door. I was expecting them you know

[Palio_2005]

Originally Posted by pmbabu

PS: Sure enough, we did find at least one small part (cover) missing in the test drive Safari (on the left A-pillar), and in the demo car in the showroom, the beading was poorly finished on the top of the driver's door. I was expecting them you know

Hi. I too had a very good experience at Garve Hyundai, Pune where I was promptly attended to and offered a test drive. I was able to adjust my seat and there was no issue with the left knee. I am 6'1'' tall and heavy set. In fact due to automatic I never have to move my left leg.

Coming to the interior the car doesn't have the wow factor like the XUV. There are several hard bits and the fit finish is off especially the beading, joints etc. The wiper and light toggles too look cheap.

The driving position, comfort, suspension is top notch. The ADAS works well. Camera's are just too good. Engine feels a little underpowered.

One strange thing I noticed is that the turn signal chime is not in sync with the signal blinking. It misses a beat. Other chimes and notifications are loud as well, but I guess they can be adjusted.

Over all an underwhelming exercise as compared to XUV. Car available in 15 days from date of booking.

[sajands]

Inside news, Post customer feedback, TATA are back at the design board and for the Harrier Fearless and Fearless plus variants the interior colors schemes are going to be changed from January 2024. Majority of the customers are not happy with the yellow theme interiors.

Interior color schemes will only be changed for Fearless and Fearless Plus persona only.

[deepjaju]

Originally Posted by sajands

Inside news, Post customer feedback, TATA are back at the design board and for the Harrier Fearless and Fearless plus variants the interior colors schemes are going to be changed from January 2024. Majority of the customers are not happy with the yellow theme interiors.

Interior color schemes will only be changed for Fearless and Fearless Plus persona only.

I am one of them. I enquired for the Harrier from 3-4 dealers in my city and expressed the dislike for the Yellow interior to all of them. This was the main reason for my hesitant to book the Harrier. Dark edition is good but I wanted more luxury than sporty.
I was hoping for a new variant with the beige interior persona Accomplished+ (just like in the Safari)
Glad to know, TATA listens to feedback and hopefully responds quickly as well.

[deepjaju]

Looks like the feedback has reached to Tata Motors and the changes are being implemented on all new cars manufactured from December itself.

Changed the Yellow to black for only 2 exterior colors of White & Grey as of now.

[deepjaju]

The New brochure has also been updated. Sunlight Yellow only has Yellow interior. Rest all colors in Fearless variants have Black interior.

Snapshot from the New Brochure

[gauravdgr8]

Originally Posted by deepjaju

Looks like the feedback has reached to Tata Motors and the changes are being implemented on all new cars manufactured from December itself.

Changed the Yellow to black for only 2 exterior colors of White & Grey as of now.

Attachment 2544906
Attachment 2544907
Attachment 2544908

That's not the case. Red Fearless+ had the black interiors from the start. I watched this YouTube video in November before finalizing.

https://m.youtube.com/watch?v=2GXe2I...ZmFjZWxpZnQ%3D

Btw I got the chassis number today morning. The car would have been shipped today or by tomorrow and reach before the weekend.