[ashok277]

Originally Posted by akshaybndlsh3

Hello,

Both extended warranty & Gold AMC are available for new Nexon. I myself have got my warranty extended for New Nexon at the time of purchase only. Kindly check with some other dealer.

Checked with dealers again and they told extended warranty available, but only +1 year ! Gold AMC is not available as per them.
Did you get more than one year extended warranty ?
Did you get Gold AMC?

[akshaybndlsh3]

Originally Posted by ashok277

Checked with dealers again and they told extended warranty available, but only +1 year ! Gold AMC is not available as per them.
Did you get more than one year extended warranty ?
Did you get Gold AMC?

I got 2 years extended warranty. Dealer was offering Gold AMC also but I did not opt for it.

[tushky]

Originally Posted by ashok277

Checked with dealers again and they told extended warranty available, but only +1 year ! Gold AMC is not available as per them.
Did you get more than one year extended warranty ?
Did you get Gold AMC?

My dealer offered me only 1 year extended warranty at the time of booking. However at the time of delivery they converted it into 2 years. It is available. It costed me around 22k.

[vvinayakpai]

Which dealer? I was told the same thing by KHT Motors in Bengaluru! They said that the rates will be finalised in January, 2024.

Originally Posted by ashok277

I was planning to book new Nexon, but dealer said that extended warranty and gold AMC is not available for new Nexon!

[cncmachinist]

Hello everyone

This is my first post in the forum. My membership was approved yesterday and I thank the moderators for approving this. Hope to learn a lot of new things and contribute back to the community in the coming days.

I have booked a Nexon Fearless + in Purple color. This color is my daughter's choice and there is little I can do to change her mind (I preferred White). I have not seen any Nexon this color. Have any of you brought this color and can share your view on the looks of it. Does it looks good? I know it will be very difficut to maintain.


Also has the delivery of 2024 manufactured Nexon started yet?. Has anyone received them?. I have booked the car on 25th Dec and delivery is promised by end of Feb

[rnaduthota]

Originally Posted by cncmachinist

I have booked a Nexon Fearless + in Purple color. This color is my daughter's choice and there is little I can do to change her mind (I preferred White). I have not seen any Nexon this color. Have any of you brought this color and can share your view on the looks of it. Does it looks good? I know it will be very difficut to maintain.

Hi, Maintaining Purple color should not be that difficult.

Also has the delivery of 2024 manufactured Nexon started yet?. Has anyone received them?. I have booked the car on 25th Dec and delivery is promised by end of Feb

Vehicle allotment normally happens in last week of January. After allotment shipping to Tata dealer takes around 5 to 8 days.

[anijonnybravo]

Originally Posted by Biker wanderer

. Well it is cheap but then the experience of driving is compromised the pleasure that you get while driving a DCT or TC is not their in AMT. Also you don't get that adrenaline rush while driving a manual gearbox which I was so accustomed to. The gear changes are quite evident in the economy drive mode, you literally feel the jerks at lower gears but settles down at higher gears, you can also feel gear shifts while climbing an incline in traffic.

My 2 cents as a past Tata Tigor AMT user: use this AMT in manual mode and drive the car like anyone who drives the Hyundai iMT gearboxes: manage the upshifts yourself, including downshifts, removing your foot from the gas pedal half a second before you upshift and the experience will be much smoother. One advantage over the Hyundai iMTs is that this gearbox in manual mode will smoothly downshift on its own (e.g. when you approach a speed breaker), which is not a jerky experience at all IMO. Do try and let me know how it feels.

[Prof87]

Received an update from the dealership saying the vehicle has been allotted. Booking was for Fearless+ DCA variant in Flame Red. After 4 months long wait, finally the allocation has happened. Dealership is requesting to release the loan amount for proceeding further, but I don't think I need to release any amount unless I complete the PDI, correct me if I am wrong.

[Devansh88]

Originally Posted by Prof87

Dealership is requesting to release the loan amount for proceeding further, but I don't think I need to release any amount unless I complete the PDI, correct me if I am wrong.

Same with me, I backed out of a deal because the dealer wanted the full payment before even sharing the VIN or allowing PDI. I know of at least two dealers in Bengaluru doing this, and not giving a damn if you don't pay.

Now working with a third one. Not getting arm twisted by dealers on a car that is easily available.

[tushky]

I have Fearless S+ DCA and i have driven 1500 km till date. I know that the indicator blinking sound is inconsistent however, i have also noticed that whenever car go through deep pothole with noticable impact, the indicator lights flashes for 2-3 times. I observed such thing on another Nexon facelift as well. Is it a safety feature to warn other vehicles about bad road or potholes?

[kskumaraxa1660]

Originally Posted by kskumaraxa1660

I have booked my first car, a Nexon Creative AMT petrol variant today from Key Motors, Kanakapura Road

Well, I guess I was naive to think that making full payment should put me in normal sales workflow of an allotment, PDI, and an eventual delivery of vehicle. However, Key Motors team had other ideas. Their sales team's ineptitude is baffling. While I was prepared for a certain degree of high handed approach, their casualness has no limits.

Firstly, i must admit that we had flip-flops initially when I oscilated between Punch and Nexon which caused initially a headache for me as well as to them. All of this happened in a quick succession that no vehicle was allotted, thankfully I must say which would have complicated the matters. Each time I had to visit them in person to engage a conversation as they hardly responded to calls.

Eventually, I gave my final decision of Nexon. Lets call this day DAY 1. At the time, TL confirmed that Nexon variant I requested was available in stockyard and the whole process would be completed in 7 working days.

Then she did not confirm the allocation until DAY 5 after repeatedly following up. By DAY 6, I transferred the full payment to them as they said vehicle PDI cannot be arranged until full payment is made.

I have requested them to give me a timeslot during the day time for the PDI, but they gave a slot at 5.30pm on DAY 8. When I refused to accept it, they asked me to come at 3.00pm which I did. But stating lack of drivers they made us wait for 2.30 hours, didn't take us to stockyard until 6.20pm. Within 10 minutes of reaching there it was all dark and we had to go back. The executive didn't forget to mention repeatedly that she moved heaven and earth to get me that PDI visit which was a disaster anyway. Coincidentally, the said driver informed me that he was free from the morning and we could have completed it much earlier.

DAY 9 was a Sunday, stockyard is closed, so no visit was possible. By this time, enter new TL who supposedly has 10 yrs of sales exp assuring me all moon and stars with "BEST BUYING EXPERIENCE." He said he will sort out everything and call me with details of visit to stockyard on Monday. No response to calls or messages until next day evening. I had to call up 5 different people apart from the so called CA and TL to confirm my visit to stockyard next day.

Come DAY 10, we finally made it to stockyard. We had another CA assigned to come along with us. During PDI, we found that the driver side front door had a dent and paint got peeled off. Initially he said it was just dirt and will go away in washing and rubbing. I had shown him it's not and he accepted. Then he tells me that they do their own PDI of every vehicle and fix these type of issues. Since it was not done yet for this vehicle, we found this issue but will be rectified by them eventually. I had shared the pictures and videos of this issue and panel gaps on the back of the car near the spoiler with the TL.

Upon receiving a verbal assurance that they would fix and share pictures, I had signed the RTO forms so that they will proceed with registration while bodyshop takes care of the concerns raised.

No acknowledgement of issues found on email or a word on RTO process for next 2 days. Then eventually when I call he doesn't receive or call back. Finally I had to reach another CA to get him call back. Then he tells me he initiated the processes. He said will share the photos once done. Again 2 more days gone, but no news. For a car which is in their stockyard, they are taking awfully many days to deliver. 3rd day, I get a call from CA that I had to go to dealership again to sign some online form for initiating RTO process as the previous forms signed were not accepted. Why would it take 3 days to find out signed forms are not allowed?

The so called TL did not send photos of corrections or any updates. Now waiting for a solution as of

Besides this, they will enter names incorrect, address wrong, make secondary contact number as primary and then say it cannot be corrected until first service. Keep calling my wife , send OTP number and messages to her instead of me.

The whole system is broken, I can only hope that the other sales teams aren't as bad as the ones I got. However, having no accountability and blaming others for the inconveniences caused is the common theme. Now totally dejected by DAY 14 with lethargic attitude, am ready to cancel the booking if no progress made in next couple of days.

[kskumaraxa1660]

Originally Posted by kskumaraxa1660

During PDI, we found that the driver side front door had a dent and paint got peeled off. Initially he said it was just dirt and will go away in washing and rubbing. I had shown him it's not and he accepted. Then he tells me that they do their own PDI of every vehicle and fix these type of issues. Since it was not done yet for this vehicle, we found this issue but will be rectified by them eventually. I had shared the pictures and videos of this issue and panel gaps on the back of the car near the spoiler with the TL.

Upon receiving a verbal assurance that they would fix and share pictures, I had signed the RTO forms so that they will proceed with registration while bodyshop takes care of the concerns

Here is the attached photo of the paint damage for reference. A few of my colleagues said I should ask for a different vehicle as they can't fix this to our satisfaction.

[rnaduthota]

Then she did not confirm the allocation until DAY 5 after repeatedly following up. By DAY 6, I transferred the full payment to them as they said vehicle PDI cannot be arranged until full payment is made.

If the vehicle is readily available, normally dealer allow us to see the vehicle and immediately asks us to transfer the amount. There is no real benefit for the dealer in not allowing a prospective buyer to see the vehicle before paying.

I had shared the pictures and videos of this issue and panel gaps on the back of the car near the spoiler with the TL. Upon receiving a verbal assurance that they would fix and share pictures, I had signed the RTO forms so that they will proceed with registration while bodyshop takes care of the concerns raised.

Good that you have done a thorough PDI before delivery. Looking at your message, it seems like everyone in the sales team at Keymotors Kanakapura branch is not interested in selling the car.

Besides this, they will enter names incorrect, address wrong, make secondary contact number as primary and then say it cannot be corrected until first service. Keep calling my wife , send OTP number and messages to her instead of me.

I think this is common across other dealers as well. Last year, when I bought Nexon from Kropex, they made a minor mistake in my address, and later I rectified it myself by visiting the RTO.

The whole system is broken, I can only hope that the other sales teams aren't as bad as the ones I got. However, having no accountability and blaming others for the inconveniences caused is the common theme. Now totally dejected by DAY 14 with lethargic attitude, am ready to cancel the booking if no progress made in next couple of days.

Very sad to hear this. I used to think Key Motors was a better dealer compared to others, at least in South Bengaluru. My only suggestion is to please write to Tata Motors (customercare@tatamotors.com) and see if they can help.

[rnaduthota]

Originally Posted by kskumaraxa1660

Here is the attached photo of the paint damage for reference. A few of my colleagues said I should ask for a different vehicle as they can't fix this to our satisfaction.

Since vehicle is already registered in your name, it may be difficult to get a new vehicle. instead you try to involve tata motors (https://tmlcars.tatamotors.com/service/contact-us) and see if they can help you to get it fixed properly.

[kskumaraxa1660]

Originally Posted by rnaduthota

Since vehicle is already registered in your name, it may be difficult to get a new vehicle. instead you try to involve tata motors (https://tmlcars.tatamotors.com/service/contact-us) and see if they can help you to get it fixed properly.

Well, the vehicle is not registered as the manual forms I signed were not accepted and I have to sign new online forms. I am going to hold on to that until they show me proof of the corrections