Prologue
I was driving a Vitara Brezza ZDI+ (2016) for the past 6.5 years. Absolute gem on a vehicle.
Ban of BS4 diesel private cars in Delhi has been a bummer for past 2 years. NGT rule of 10 years of fitness made me think to switch to EV or petrol.
Stumbled upon the Seltos facelift and fell in love with it. Extensive test drives and this forum sealed the deal for me.
Old car selling experience:
I was not ready to sell the car to any local vendor. Got the evaluation done by Maruti True Value, Cars24, Spinny.
Maruti True value: Person seemed to make his own money. Offered 5L but said will transfer money via cheque after 15 days. Denied straight away.
Cars24: offered 4.68. But they were going to deduct 8.5k (service charges). I asked for a higher price and they max offered 4.91L.
Spinny: offered 4.68L but without any charges. 5k would be OTP hold which will be transferred once the car is re-registered.
Unsatisfied, I called Mahindra first choice. Evaluation was done within 2 hours. Later, was offered 5.10L.
Straight away agreed. 5K was transferred and the next day the same evaluation guy came for pickup. Did all the formalities and before key handover, 5L was transferred. 5K is on OTP hold. Overall the best selling experience.
Book / Wait / Delivery:
I went to ASB Kia, Merrut Road and family loved the black GTX+. I wanted Matte for it’s sage green interiors and HUD. The black interiors of GTX+ were not very appealing but gave in to family’s choice. The sales executive said that black will be available in December. I was fine with it and chose 12th December for delivery (my birthday). I asked for X Line and was told that it will take time.
I also clearly said that I won’t take any accessories and would do my own insurance. The sales executive was fine with it.
On 26th November, I went to the showroom for booking. As soon as I paid the booking amount, the executive asked “Sir, please arrange the payment and also tell me the delivery date”. I was like, how can I tell the delivery date?
Here comes the shocker: Sir, car is in yard. Please arrange payment as we need to close the billing by 30th November. I was shocked and irritated. Why I wasn’t told that the car is already with them. Why the fuss of waiting? I went home anguished. I was ok since the car was available. The older car was sold so I needed one.
Final nail in the coffin:
While going through this forum, I learned that Kia has removed the All Door Power Window Auto Up/Down with Safety feature from GTX+ and is now exclusive to X Line. I called up the SA and asked the same to confirm. To my surprise: Sir, don’t worry, your car will have this feature. We don’t have this update yet. I gave him an earful and asked to immediately cancel the delivery. I updated the same on the whatsapp group that was created after the booking. I immediately got a call from his TL and manger. I simply said, I cannot continue the deal as it was built upon lies and false information.
On 27th, I went to another showroom in East Delhi, I was told that I could get an X Line in 5 days but I will have to opt for Insurance and accessories from them. I was not ready and so was told: sir, kisi ki gadi kaat ke denge. Aap itna to kar sakte ho. I went out of showroom, without saying a word.
I was on this forum and learned about Jayanti Kia. I called them up and was soon connected to Akash from sales team. I was told that he is getting 2 X Line today evening (27th November). I petrol and 1 diesel. He said that he can hold 1 for me but I need to pay the booking amount by evening.
I made certain things clear: I will opt for my own insurance. I will choose accessories which I want.
He was fine but the condition was that the billing has to happen on 30th November. I was fine with it since I was willing to take the delivery on 1st December. On the same day, I was asked to provide the documents for loan. On the same day, verification was done at home and office. Kudos to SBI .
Same evening, I got a call from the bank to come next day to sign the loan papers. I went to the bank and completed the formalities. I asked them to hold the release until I give them the go ahead. I went to the showroom and met Akash. One of the best sales person I met. I was given complete overview of the car so as to minimize the time spent on the delivery day. I booked Zekardo for PDI on 30th. I completed my payment part on 30th and authorized the bank to release the payment post PDI. Got a 10 from Zekardo. I wasn’t available during the PDI so the tech was continuously sending updates, videos and photos. Later in the evening, I sent the list of the accessories that I wanted. Sharing the list of the same.
Accessory Cost
Side Step 23,759
Premium Dual Layer Mat 7599
Body Cover 2625
Side Garnish 1073
bumper corner protector 789
Door Edge guard 377
Total 36,222
I asked him to fit the accessories ONLY if I could get them for 30k. He discussed and agreed .
I opted for My Convenience package as it looked good. During the delivery on 1st December, I paid the MCP and accessories cost and took the delivery.
Overall, a very good experience with Jayanti Kia. Will not recommend ASB (Merrut Road / Sahibabad).
I opted for Acko Insurance. I paid 32K for the insurance with 19.29L IDV.
Add-ons: Zero Dep, RTI, consumables and PA cover.
Apologies for such a long post