Went car shopping for my mother yesterday and one the cars we checked was the Exter. The new car would be a replacement car for my mother's 9 year old Punto. She and her sister are going to be using the car.
The specific use case for the car was only for short distance trips seated in the back of the vehicle, being chauffeur driven, using the "Dial-a-Driver" service, within the confines of the city. Both my mom and her elder sister are in there 70's. They have some level of back and knee pain and increasingly find it difficult to get inside and sit in the Punto.
We checked out 3 cars:
Because of the particular use case that my mom and aunt will use a car for, most of the fancy features will be of no use, such a steering mounted controls automatic up down windows electrically foldable and adjustable ORVMs, push button start, keyless entry etc. - as they would be chauffeur driven and sit in the back. They also wanted to strictly confine the budget to no more than 7 lakhs, as they think of a new car as a marginally wasteful expenditure. So we decided to look at the base variant of each car, as there would be hardly any difference in features, room or comfort between top-end and bottom-end variants from the perspective of rear seat occupants.
The car had to have a comfortable back seat with plenty of Leg-room as both my mom and aunt are reasonably tall. The floor of the back of the car needed to be higher than normal hatchbacks and sedans, but not as high as a full size SUV or MPV like the Innova. It was important to be able to slide one's feet underneath the front seat comfortably also the depth of the floor from the the door sill point should not be too high, as both my mom and aunt find it difficult to lift their feet up and swing them over a high door sill to then get out of the car.
The Magnite was the most mature SUV of a lot. It looked a size bigger than the other two, had big 16 inch wheels and 195 profile tyres and the leg room at the back was adequate. It had a commanding position for the driver and just felt more mature, like a car from a segment above. And this is probably also true specs-wise, as the car is a bit longer and wider then the other two. Even the base model priced at 5.99 Lakhs ex-showroom offered a good value package with 15 8nch wheels etc.
The only issue with the Magnite was that the back door would open only about 70 degrees out. Plus the floor of the back seat was lower by about 3 inches from the bottom from the lower edge of the door opening. This made it more uncomfortable to get in and out of especially with the narrow door opening angle.
Next we tried the Wagon R. The doors open really wide - almost 90 degrees. In the back there was almost no depression of the floor compared to the lower end of the door opening which made it really easy to slide one's legs in and out of the car when getting on or off. There was plenty of leg room and headroom. The high floor meant it was easy to walk into the Wagon R and get seated comfortably. The one drawback with the Wagon R was that the thigh support in the rear bench was pathetic - it is only as much as an auto rickshaw would have.
Also the car looked much smaller than the others and the back bench was quite narrow and impossible for a third person, even a child, to sit. Also the base model had only a 1000cc, 3-cylinder engine that seemed very underpowered, on paper at least. The vehicle's stance was not at all confidence inspiring, with the tiny scooter-like 13 inch wheels and skimpy tyres in the base variant. We were not saving much for all these compromises - the price difference between this and the other two cars above is not much. I did not even dare to look up the crash test ratings of the Wagon-R, as I intuitively knew it would be pathetic. Yes, it may not be a big factor in slow City driving, yet the difference in safely levels between this and the other two cars would be very big to ignore. The other two cars can make a short highway trip to Pondicherry once in a year or so when they would visit their relative, but the Wagon R would be unfit for even such a small journey from a safety perspective.
Next we checked out the Exter, which looked the best of the three IMO- It was clearly a more modern design, there was a huge amount of headroom in the back and leg room was generous. Under-thigh support was way better than the Wagon R, though not as good as the Magnite. The rear doors open quite wide, about 80 degrees, and the rear door openings was larger, minimising chances of your head hitting the roof as you got in or out. This is because of the unique rear door design - with the upper and outer part of the rear door opening sweeping away to the back side, versus cut-in towards the front side, which is the case on all other cars and SUVs.
The only issue with the Exter was that, very similar to the Magnite, the rear floor was set much lower as compared to the bottom part of the door opening. Also the amount of space available at the corner between one's feet, the seat in front and the front-end of the rear door opening was cramped. This made it harder to get in and also to swing one's feet out when trying to exit the car. Also the seating position is lower than the Wagon R, making it less easy to walk into the car. One has to bend and lower oneself inside. The car has so much head room, I wonder why Hyundai decided to set the back seat lower and leave an enormous 6 - 8 inches of headroom, when they could have raised the seat a bit, made a relatively flat surface between the lower edge of door opening and the rest of the back floor. This would have made the Exter's back seat extremely comfortable.
We now have two more cars to check out next weekend - the Tata Punch and Citroen C3. Both should be interesting options, given the specific criteria we are interested in.