[ashwinikalantri]

Originally Posted by Coby537

After 160000 the batteries needs replacement and the cost of replacing is 4lakh rupees which will bring the overall cost of ownership to a big high. So in comparison with the diesel crysta it will be more expensive in long term beyond 160000 kms.

All batteries have a life. After a defined number of charge - discharge cycles, they will need to be replaced. Like in phone, the battery capacity will start to go down. You will gain EV range if you change an old battery, but not changing will not render your car unusable.

I don't think there any comparison between the Innova crystal and Hycross. They are two very different cars. They drive very differently and they new line-up is targeted towards very different people. The crysta was continued to cater to the taxi business. The Hycross seems to be more of a family car.

Originally Posted by amalji

8 years, 1.6 lakhs kms warranty doesn't necessarily mean that you are forced to replace the battery straight after 8 years. The durability depends on how we maintain the air filters in the battery compartment and how much we force the EV only mode. Best practice is to never use the EV only mode and stick to the hybrid mode always.

[KI07]

To be honest,
I had high value and was eager to join and 'enjoy' the great service the brand Toyota brings along with it.
But I have developed pure hatred for their customer service. None of their staff, be it Sales, customer support or complaint department can give me a concrete reply and all I get are stupid excuses and blatant lies!

In the last 6 months, they have failed to tell me the month I can expect my delivery.
It was only when I raised my tone and said "I will complain every day and I want my car in this week or you will see the worst of me" to which they said "We have no car, we can't deliver in this month"

What pushes my bad experience to hatred is people with more wealth are getting cars so fast as if they are in stock available, but not to the public.

I have now a firm believe that Toyota's bureaucratic is corrupt and it's out of the company's hands to control it.

[BlueJay]

Originally Posted by ashwinikalantri

All batteries have a life. After a defined number of charge - discharge cycles, they will need to be replaced. Like in phone, the battery capacity will start to go down. You will gain EV range if you change an old battery, but not changing will not render your car unusable.

That's true, the only fine point to add is that battery consists of multitudes of small cells and the charge discharge logic applies to each cell individually. So it will never happen that you battery suddenly died, some fraction of total cells will die with age, some will be less effective and some will be still be working properly. So battery performace progressively decays with time, not in one go.

[samm]

Originally Posted by KI07

I have now a firm believe that Toyota's bureaucratic is corrupt and it's out of the company's hands to control it.

I think the issue is only with VX(O), ZX and ZX(O). Either due to shortage of components or quality issues. I was offered VX couple of weeks back, readily available. Not sure of the status now.

Anyways I've stopped calling them, since I've exhausted all options, including offer of paying full money upfront if they show me any of these variants.

Looks like some serious issue, else I doubt any manufacturer will want to delay deliveries so much, and miss out a mountain of cash! I believe all happens for good, so decided to wait. There are no other options anyways.

[woodstock3001]

Originally Posted by samm

I think the issue is only with VX(O), ZX and ZX(O). Either due to shortage of components or quality issues. I was offered VX couple of weeks back, readily available. Not sure of the status now.

Anyways I've stopped calling them, since I've exhausted all options, including offer of paying full money upfront if they show me any of these variants.

Looks like some serious issue, else I doubt any manufacturer will want to delay deliveries so much, and miss out a mountain of cash! I believe all happens for good, so decided to wait. There are no other options anyways.

Only thing common between these variants is 6 Airbags, Sunroof & bigger touchscreen. If there is some serious issue, it is with either of these 3 and my intuition says it has something to do with Airbags. Though just a speculation only.

[jerin.v]

Originally Posted by woodstock3001

Only thing common between these variants is 6 Airbags, Sunroof & bigger touchscreen. If there is some serious issue, it is with either of these 3 and my intuition says it has something to do with Airbags. Though just a speculation only.

All these differences do point to semiconductors. Sunroof, Electric tailgate, ottoman, electric driver seat etc all require semiconductors. So shortage of semiconductors can be an issue.

[ashwinikalantri]

The March sales numbers https://www.team-bhp.com/forum/india...-analysis.html (March 2023 : Indian Car Sales Figures & Analysis) don’t even feature the Hycross! Less than 500 sold in March? Is the situation that bad?

[turbospooler]

It is not just Indian customers who are being asked to wait.
I searched for Indonesian reports of Innova Zenix's waiting period and came across this news article from 2 months back: https://trenoto.katadata.co.id/mobil...inta-maaf-4508 (Please translate to English).

The waiting period for Hybrid variants is given as long as 6 months.

So, clearly Toyota has goofed up on an international scale after launching a good product.

[sanketdesai82]

Been a week since I complained to Toyota I-Connect regarding the owner manual not appearing in their app on my iphone. The good part is they have reverted back to me twice but the sad part is, both the times they claimed it is fixed however it.


I had taken the car yesterday for 200+kms and while the car drove flawlessly, few things I noticed was:

- Wireless apple CarPlay suddenly stopped working and disconnected. The airplay icon on the music screen appeared greyed out.
- Driver dashboard showed ‘Traction battery needs to be protected’ while the car was in neutral for some time. As I did not have the app, I couldn’t check the manual on what this meant. On google it says we should not keep the hybrid car in neutral as it drains the traction battery (hybrid battery).

So my question is, should I put the gear in P whenever I am at a signal or say somewhere where I beed the car running? Wouldn’t the car use the battery even in P mode?

[ak_DL9C]

So I had been one of the people who pre-booked it on 22.11.22 for a na mount of 50k. However, till date no updates have been shared with me regarding the delivery status. I have now tried to expand my search, and even in a place like Delhi/NCR i am considering buying the Tata Safari (just because of the short waiting time-1 month)when i almost hate it. (Ineffective AC in the summer, smallest boot in that category, not so impressive engine, all potholes are felt by people in the cabin, outdated infotainment, all throughout the TD the Avg. was 8 kmpl and its a diesel?? )

So i have now widened my search through toyota, mahindra, tata for their rival cars which seem to be causing the buzz (Hycross, XUV700, Safari) and reached out to dealerships pan-india to understand the situation. And here are my two cents :-

1.) Mahindra - Just wont give you a car no matter how hard you try. Its like the waiting period is mandatory. Even if its an Ax3 or something. (Some places have an ax3 readily available but that was just a 1 in 10 probability). Rest all models command a waiting time. I think this has become part of the new mahindra strategy to make customers wait so much, so that they dont realise they are actually getting a sub-par product. Granted it has a punchy engine, but theres not much on offer otherwise (no 6 seater variant, worst legroom in competition, no ventilated seats, no auto dimming IRVM, almost all of the competition has caught up with providing ADAS so thats not a very big point of difference & IMO if you were chauffeur driven it never was anyway. One thing that is common across all dealerships is that they have no idea what BS 6.2 or E20 means, and any question put to them in regard to such compliance, will give you an answer in the affirmative. It is only when you dig deep you realise that they dont know what they're talking about.

2.) Tata - Though personally i dont like the Safari (for reasons listed above) as such other than its looks, however tata is doing a great job at timely delivery and even for top variants waiting time is not more than a month which was impressive. Since they have a diesel only offering, e20 is not an issue. Had i not lived in Delhi/NCR i would have been a bit more eager to go for the Safari.

3.) Toyota - Oh my Toyota, how you have screwed. Dealerships are at a total loss here and those that are trying to fill in the blanks are totally misleading you. Across my conversations, as of today three things have been made clear to me. No Dealerships are accepting booking for ZX, ZX(O) as of now. There is a plant shutdown estimated to last at least for a month. Now there are some dealerships that have told me they are accepting bookings. but considering what i have heard from a majority of batch (9 out of 10 times) booking for top variants are closed. It has also been clarified to me, that deliveries are extremely slow, and people have pre-booked their cars are also not available yet and may take a month or two at least. So the waiting period is only expected to rise. All dealerships have made it absolutely clear to me that the Hycross is not E20 Compliant but they are BS 6.2 compliant (God knows how you can read the two in isolation when they have a petrol only offering). Their suggestion to fix this problem is get your car frequently serviced. I find this laughable at the least.

Hope this helps, to all in the same boat. I had booked an XUV 700, let go of its delivery in lieu of booking a hycross. and i am badly stuck. Now it makes no sense to me to book an Xuv petrol again (because e20 ready model may be launched shortly)

I also tried the Alcazar, but its a typical bollywood flick. Big promises, and flashy things but no practicality. (small boot, laughable legroom, no real driving pleasure, NOT A 6 SEATER OR 7 SEATER by any standard.)

I am leaning towards diesel right now, but the Delhi/NCR 10 year rule is a big kick in the shin for a relatively less driven 7 seater (which will be the 4th vehicle in the house). I dont mind the money, but getting rid of a newish well-maintained car just because you have to makes no sense to me. But lack of e-20 alternatives, pushes me in this direction nonetheless.

However, Tata has been spied testing the Safari Facelift so not sure if i should wait or go for it, because IMO Safari can go for some upgrades.

Any suggestions/opinions/questions are welcomed by members.
In this journey, of getting a car for north of 20 lakhs and some cases going north of 35 lakhs OTR this is just a headache and over-complicated situation right now. We need a separate thread to solve out these issues as well, i feel.

[nandrive]

Originally Posted by sanketdesai82

So my question is, should I put the gear in P whenever I am at a signal or say somewhere where I beed the car running? Wouldn’t the car use the battery even in P mode?

If the car is in Neutral, it can not recharge the High voltage(Hybrid) battery. In P, if battery charge drops, car turns on the engine and charges the battery. If your car has auto hold feature, use that in signal or for any reason if you want to stop for longer period use P. I do not see any reason to put the car in N, unless I want to manually push the car.

[sanketdesai82]

Originally Posted by nandrive

If the car is in Neutral, it can not recharge the High voltage(Hybrid) battery. In P, if battery charge drops, car turns on the engine and charges the battery. If your car has auto hold feature, use that in signal or for any reason if you want to stop for longer period use P. I do not see any reason to put the car in N, unless I want to manually push the car.

Thanks. How does one enable auto hold feature?

[gladiatort1000]

Originally Posted by sanketdesai82

Thanks. How does one enable auto hold feature?

Refer to this video

https://youtu.be/3q-e9LbgpFI

[jerin.v]

Toyota started their official booking website hope tracking system is also there. For now it is only showing availability in Bangalore

[ashwinikalantri]

Originally Posted by jerin.v

Toyota started their official booking website hope tracking system is also there.

I hope the existing bookings are also transferred here for a more transparent process.

I see limited models available on this portal. Only the petrol GX for the Hycross.