Update after 35,000kms on our Toyota Innova HyCross ZX(O)
It’s a Toyota, we are using the car everywhere, lending it to relatives when they need it, not babying the car over bad sections, using it like how a Toyota ought to be.
All services have been vanilla with just the oil, filters, wheel alignment and balancing. Toyota smiles package helps save costs here. With this package, you pay for current and next service together. The 30,000km and 40,000km services together cost Rs 21,000 upfront.That’s around Rs 10,500 per service. Strangely, Toyota offers only 2 wheels balancing with this package and the other 2 wheels would be balanced in the next service.
Off-late, I usually ask the service folks not to wash my car as they wash several cars without cleansing the cloth and when such a cloth comes in contact with bits like speedo, infotainment and sunfilm, it leaves scratches or swirl marks. I ask the service advisor to not touch the interiors if they are washing the car. I also leave a note just in case 🤓
Toyota Service was sweet enough to drop me back in the previous generation Camry. The Camry never impressed me by looks or interiors but what blew me away was the ride comfort. The low speed ride is cushy and a notch or two softer and more comfortable than HyCross. The current generation Camry is under consideration for a future purchase. Despite the softness, it handled so well without any roll discomfort. The latest platforms of Toyota seem to have mastered ride and handling balance for Indian / Asian roads.
Toyota had also displayed the technical demonstration module of the hybrid system. It was good to know what goes into the hybrid, how it works and the best way to adapt your driving to extract efficiency.
There is a clunk noise from the front right after the HyCross crosses a speed bump. I suspect it’s the lower arm or link rod. I’ll bring this to the notice of the road tester during the next service as I like to keep the service visits to a minimum (which is why you buy a Toyota).
HyCross has a large glass area including the panoramic roof. So a lot of heat gets in affecting the fuel efficiency of the hybrid. So it made total sense to get a sunfilm. I like sunfilm to be transparent. Not only for regulatory reasons but also for comfortable visibility during night driving.
Hence, I got the Solar Shield Platinum Teal 70 sunfilm after coming across a post on team-bhp on it. The installation was done at OCD, Hyderabad who do a great job with installations. Must admit that it is very effective in cutting out the heat. Total Solar Energy Rejection (TSER) is rated at 62% which is believable considering it cuts out heat better than 3M’s CR70. The problem with 3M is that it’s not at all scratch/swirl resistant and the installation is poor at 3M franchisees such that you are left with fine lines or marks in the film during installation.
Other sunfilm that impressed me was Garware’s artic cool shield which is also transparent and in my opinion the most value for money sunfilm. Our Ertiga has it and it costs 30-40% lesser than Platinum Teal 70.
The Good Year Assurance Triple Max 2 tyres have been decent, no issues with them except high speed braking. These tyres squeal to glory. Also the lower profile hurts the ride in some scenarios, otherwise the HyCross is pliant in most roads, the side to side movement is limited and makes the passengers feel comfortable even after a 6 hr journey. The next upsize planned is 235/50 R18 for a better low speed ride due to the added sidewall and 10mm wider footprint for better braking.
Fuel efficiency varies between 14-18 kpl depending on the style of driving and I’m quite happy with it. Running costs are 40% lower compared to Endeavour and Crysta. What’s more, the low speed throttle response is instantaneous in the hybrid.
The Hybrid is a hit with the family members. They appreciate the noiseless nature at parking speeds and the refinement on the move. You don’t have footwell vibrations or diesel clatter which you experience in the Crysta.
One more difference I noticed in the G & V variants over Z is the seat bolstering. The defined bolstering in the Z holds you well providing better support and the ottoman seats are soothing to use after a couple of hours into the journey making long distances effortless.
I don’t believe in PPFs as they make the car plasticky to touch and finishing at the corners, installation marks or bubbles are an eye sore. In our Endeavour, 3M’s door edge PPF melted in 5 years and got stuck to the paint. Now removing it would peel off the paint too.
Instead, I got ceramic done for Rs 30,000 at a known detailer who ensures my cars get the best treatment. Being a bhpian and a car enthusiast helps. This ceramic is a 3-layer and would last 3 years in the real world as per his claim. That’s about Rs 10,000 a year to make the car look gleaming and protect the paintwork over time.
While the original Innova or Innova Crysta were and are always known to be the go to chauffeur driven vehicles, this one is a pleasant car to drive and to be driven in, the Toyota Innova HyCross.