[CarrLover]

Hello Guys,

As you might already know, I bought a Brezza. But let me brief my selection process. I used to drive a Mercedes A250 which had a 2L turbo engine with DCT when i was working Abroad. After coming back, i wanted to buy a decent car which has a powerful petrol engine (My usage is very limited, mostly in highways & i prefer my bike mostly in city) & sub 4m in length (My parking space issue). I liked hatches the most & tried to check for a used POLO as its already stopped production when i started checking for cars, but found that to be over priced in my area & almost all cars are heavily used (Mileage was over 40k in just 1-2 Yrs). So, I decided to buy a new SUV (My area has a lot of pot holes & speed breakers & all cars used to get scratched in the belly).

I short listed XUV 300 (Didn't consider Venue/Sonet as it is DCT & has some problems in it. Also, it cries out loud when i rev it hard) & took test drive of XUV300 in multiple places. But I was not getting any confidence in the steering & i was a bit hesitant even to make a simple cut (May be its my issue as i got too used to German vehicles & its dynamics). Also, the infotainment is outdated, no rear ac vent & turbos sport comes only in black, white & bronze (Family doesn't allow Black & i didn't like the other two).

After a lot of research for my requirement, I found that there is no crossover/SUV which is sub 4m in length has a good powerful petrol engine with manual transmission & Good Handling. So, I compromised & went with Brezza which sounded like an all round package with very good ASS & low spares prices & My family also liked the car. But, in the 1500 kms I drove, I took the car to service center 4 times.

Let me list the issues first.
1. The biggest issue according to me is when i drive over rumble strips (Horizontal while lines in road) over 40KMPH, the car drags a little to the side(I noticed mostly to left). When I raised this issue to the service agent, he said, its a common issue with all Maruti cars as these were light weight & if i drive with 4 people in my car, this will not happen. This is absurd, I cant slow my car for every rumble strips & when i checked with my other friends with Swift & Baleno, they said they didn't have any issues like that.
2. The brakes doesn't work in slow speeds until i press it hardly. This is intermittent & in traffic i feel like the car doesnt stop if i apply the brakes slightly & when the car goes too close i just stand on the brakes & the car stops. The service center said, they didnt find the issue & when i went second time with same issue, they said they will refill the brake fluids & reset the dynamics (Not sure what that means)
3. Sunroof started to leak when i was driving in a heavy rain. Somehow i managed to drive back home as i was close. When i took the car to service center the next day, they said they never faced this issue before in any car & I'm the first one. They said they have to arrange specialists for this & took my car back after 3 days. Also, they are not sure if this is covered in warranty. Its still in the service center as i write this article.
4. This is a known issue of steering not getting centered automatically, But got used to it after a couple of weeks.

They don't even do the water wash properly & has water markings/spots all across the car. I feel like i took a bad decision choosing Maruti Suzuki Brezza. Please let me know if any of you guys faced the same issue & any possible solutions.

[Small Bot]

You're right, I agree that the self-centring action is minimal in the Brezza, almost half-hearted in fact. I kind of feel it is intentionally designed that way, though I don't know why at all.
I personally did not feel it was too much of an issue, as I never take my hand off the steering wheel and I always centre the steering wheel manually while coming out of a turn. I was in fact taught that way when I learnt how to drive, so that I can make adjustments on the fly while turning. The Brezza has a relatively light steering too, so my hands don't feel strained or anything.
But if it is an issue for you, I'd suggest to think twice about the Brezza. The turning radius is slightly bigger than the Fronx or the Baleno, I think. So if you don't recalibrate your expectation, the Brezza's steering will keep bugging you every time you take a turn.
Have fun testing out cars and post about what finally suits your needs.

On the price breakdown part, could you please ask for more info about the MCD parking charges and the auto card charges? Is that city-specific? I am not fully sure if I saw those two when I bought my car in Chennai. I remember paying for and getting the Fastag sticker only.
And my suggestion would be to refuse most of the basic accessories, except maybe floor mats and other actually practical and useful stuff. If I recall correctly, most of the accessories like cushions, perfumes, air inflator, valve caps, microfiber cloth, car shampoo etc were heavily overpriced and you can get them for half the cost or less online.

[Small Bot]

Originally Posted by CarrLover

Let me list the issues first.
1. The biggest issue according to me is when i drive over rumble strips (Horizontal while lines in road) over 40KMPH, the car drags a little to the side(I noticed mostly to left). When I raised this issue to the service agent, he said, its a common issue with all Maruti cars as these were light weight & if i drive with 4 people in my car, this will not happen. This is absurd, I cant slow my car for every rumble strips & when i checked with my other friends with Swift & Baleno, they said they didn't have any issues like that.
2. The brakes doesn't work in slow speeds until i press it hardly. This is intermittent & in traffic i feel like the car doesnt stop if i apply the brakes slightly & when the car goes too close i just stand on the brakes & the car stops. The service center said, they didnt find the issue & when i went second time with same issue, they said they will refill the brake fluids & reset the dynamics (Not sure what that means)
3. Sunroof started to leak when i was driving in a heavy rain. Somehow i managed to drive back home as i was close. When i took the car to service center the next day, they said they never faced this issue before in any car & I'm the first one. They said they have to arrange specialists for this & took my car back after 3 days. Also, they are not sure if this is covered in warranty. Its still in the service center as i write this article.
4. This is a known issue of steering not getting centered automatically, But got used to it after a couple of weeks.

1. This is a weird reason given to you, and I feel the service advisor is probably not knowledgeable enough and trying to just power through tough conversations with some random made-up stuff. The Brezza, the Venue, the Kushaq etc all have around the same kerb weight (~1100-1200 kg), so it doesn't make sense why weight plays into this.
I'd rather suspect an issue with the wheel balancing and tyre alignment for your car. Please have that checked at a reputed tyre shop outside. Also, try taking the car to an open and empty stretch, accelerate gently and lift your hands fully after ensuring the steering wheel is centred. Check if the car pulls to any side after a few metres.

2. The brake bite point, or whatever it's called, can be abrupt in traffic. I'm not sure if it's because of the start-stop mechanism switching on when the car brakes and comes to a stop. Try switching off the ISS and then driving in the same stretch of traffic.

3. Sunroof should ideally be covered under warranty. Though it's unfortunate that you have to go through this.

4. Yup, steering wheel not centring in Maruti cars has been happening for a while. There are a few threads on this forum too, regarding several other Maruti cars. At this stage, I don't think Maruti is even bothered about reports on its steering. I intensely dislike the phrase: "It's a known issue". It literally means: "We know about this issue, but we're not going to do anything about it, so live with it." Not cool, MSIL.

[CarrLover]

Originally Posted by Small Bot

1. This is a weird reason given to you, and I feel the service advisor is probably not knowledgeable enough and trying to just power through tough conversations with some random made-up stuff. The Brezza, the Venue, the Kushaq etc all have around the same kerb weight (~1100-1200 kg), so it doesn't make sense why weight plays into this.
I'd rather suspect an issue with the wheel balancing and tyre alignment for your car. Please have that checked at a reputed tyre shop outside. Also, try taking the car to an open and empty stretch, accelerate gently and lift your hands fully after ensuring the steering wheel is centred. Check if the car pulls to any side after a few metres.

2. The brake bite point, or whatever it's called, can be abrupt in traffic. I'm not sure if it's because of the start-stop mechanism switching on when the car brakes and comes to a stop. Try switching off the ISS and then driving in the same stretch of traffic.

3. Sunroof should ideally be covered under warranty. Though it's unfortunate that you have to go through this.

4. Yup, steering wheel not centring in Maruti cars has been happening for a while. There are a few threads on this forum too, regarding several other Maruti cars. At this stage, I don't think Maruti is even bothered about reports on its steering. I intensely dislike the phrase: "It's a known issue". It literally means: "We know about this issue, but we're not going to do anything about it, so live with it." Not cool, MSIL.

• The service center gave my car back, seems like the first point is because of wheel alignment like you pointed out and they fixed it.
• For 2nd point, seems like the brakes were not pumping properly so they bled all 4 brakes and filled it again to remove air bubbles
• They said the sunroof is fixed but when I went and checked it was still leaking, they said they will check about the replacement of the assembly. Not sure if it's only the beading or the entire sunroof along with glasses. They told they will update in a couple of days.

Hoping all issues gets resolved soon. The Irony is I bought a new car so that I won't have to go around looking for service centers, but ended up doing the same with my new Brezza

[sinhead]

I took a short TD of Brezza manual. (max speed 50, flowing traffic).
It has a Very light clutch. I really loved it. I assume it wont be tiring in dense traffic too.
It seemed a very enjoybale car to drive. (maybe because of compact dimensions and responsive engine at city speeds).

Brezza automatic - didnt feel as good.
1. To overtake a slow moving vehicle, there is a lag - engine revs - then it responds. I didn't push it hard, drove it normally. I think if I drive it very sedately, it will feel better.
2. SA said Pedal shifters can be used only in manual mode, not in D mode.
3. Assuming - If I drive the car mostly in manual mode using Pedal Shifters, the lag should be less.
But doesnt seem to be a very convenient idea.

Any suggestions by Brezza automatic owners?(I may take a TD again).



TD Process is very very cumbersome and long. They fill a long online form, even want to know the colour I will buy - even before a TD. Then they enter details for Time slot for TD. Then wait.
Then Otp comes. Give them otp. Then a message comes - "Your Test Drive is completed" - Even before the Td has started.
Then the Test drive happens - the usual short TD near the Showroom.
Are they doing some cheating here?

Some brands have a really quick process eg. Honda.

[ACMerchant]

[quote=sinhead;5574428]
It has a Very light clutch. I really loved it. I assume it wont be tiring in dense traffic too.
>> I recommend automatic since am using one since Aug 2022. Ideal for heavy traffic with crawl feature.
It seemed a very enjoyable car to drive.
>> yes it is enjoyable in city and long trips( if you are a sedate driver) and with FE of 21-22 on highways.

Brezza automatic - did not feel as good. >> Two reasons a) If you are driving manual then takes some time to adjust to it. b) The demo car may not be upto the mark.
1. To overtake a slow moving vehicle, there is a lag - engine revs - then it responds.
>> Initially I too faced the same issue but once 5K kms are completed then you won't feel it.
I think if I drive it very sedately, it will feel better.
>> That is the correct way.
2. SA said Pedal shifters can be used only in manual mode, not in D mode.
>> They work in both modes but in D mode they do change the gear but then the automatic takes over so your purpose is achieved.

I may take a TD again.
>> Please do with a differnt dealer and ensure his automatic version is upto the mark.



TD Process >> Cannotcomment as I have known the dealer and the owner since last fifteen years so just went by their recommendation.[quote]

[siddhant]

Originally Posted by sinhead

Any suggestions by Brezza automatic owners?(I may take a TD again).

I just came back from a two-day 900 km drive in our Brezza ZXI+ AT - including highways, bad patches in diversions and city. I think this is the first time I really got to know the vehicle and how it drives. Although we have had it for 6-7 months, due to personal reasons, there was no opportunity to drive it beyond 200 kms in a day and really stretch its legs on the highways.

I loved the performance of the AT, and I am not a sedate driver. Nor, do I drive eagerly/enthusiastically all the time. The AT is very smooth in all situations. On highways, cruising between 100-115 km/h (without cruise control) gave a mileage of 17 km/l on the MID. With cruise control in D mode, it always tries to maintain the cruise speed so if the road has a slight incline, it'll downshift from 6th to 5th immediately which affects the mileage (dropped to 15.5 km/l). To avoid that behaviour, I cruise in M mode on such roads so it doesn't automatically downshift. Generally, I press the throttle at least half the way (smoothly) so it quickly picks up pace to reach my cruising speed and then lightly rest my foot on the throttle or engage cruise control.

For quick overtakes, simply downshift using paddle shifter (while in D mode) just before and it'll easily pick up pace. Flooring the throttle will also work but downshifting manually is an explicit signal so inherently quicker. I have done it umpteen times and overtakes aren't a problem but avoid tight ones altogether.

[Small Bot]

Originally Posted by sinhead

I took a short TD of Brezza manual. (max speed 50, flowing traffic).
It has a Very light clutch. I really loved it. ...

Brezza automatic - didnt feel as good.
2. SA said Pedal shifters can be used only in manual mode, not in D mode.
....

TD Process is very very cumbersome and long. They fill a long online form, even want to know the colour I will buy - even before a TD. Then they enter details for Time slot for TD. Then wait.
Then Otp comes. Give them otp. Then a message comes - "Your Test Drive is completed" - Even before the Td has started.
Then the Test drive happens - the usual short TD near the Showroom.

On these select points:

• If you love the manual over the AT, you should give it a chance. One of my colleagues got himself a VXI MT, and loves driving it in the city. That said, an AT is going to be the more relaxed drive in nasty traffic snarls.
• Paddle shifters work as others have mentioned above. When you use paddle shifters in D mode, it temporarily switches to M mode. You can see the M as well as the gear you're in, in the driver MID. It allows you a maximum of two upshifts or two downshifts (downshift is more often the use-case), and it switches back to D mode after around 5-7 seconds - from what I've observed so far.
• I test drove the Brezza AT three times, in two different showrooms in Chennai. All they asked me to do was pass on an OTP I received before I started the TD, and then I got the closure message only I've finished my TD. The sales advisor asked someone else to fill in the form on my behalf, and directly took me to the car on all three occassions. I was allowed a 10-15 kms TD each time, twice in bumper-to-bumper traffic and once on the GST Road (NH 45), with no time limit imposed (I think I took 30+ mins each TD). So I think you could probably test the same car in other showrooms for a better TD experience in a better TD car.

Originally Posted by siddhant

With cruise control in D mode, it always tries to maintain the cruise speed so if the road has a slight incline, it'll downshift from 6th to 5th immediately which affects the mileage (dropped to 15.5 km/l). To avoid that behaviour, I cruise in M mode on such roads so it doesn't automatically downshift. Generally, I press the throttle at least half the way (smoothly) so it quickly picks up pace to reach my cruising speed and then lightly rest my foot on the throttle or engage cruise control.

I observed something similar too. Placing the car on Cruise Control gave me lesser fuel economy when the roads included flyovers or subways. The car kept downshifting on upward slopes.

Instead, what I kept doing was just drive steadily uphill in D mode, lift my right foot off the accelerator regularly and allow the car to frequently go into the battery-charging mode when there are no throttle inputs, especially when there were empty stretches or downward slopes. I got at least 2-3 kmpl more on highway stretches that way, as compared to placing on Cruise Control.

[sumeethaldankar]

Can we shift into "M" mode on the fly while driving or we have to stop/slow down to shift from "D" to "M" and the opposite as well?

Thanks.

Originally Posted by CarrLover

They don't even do the water wash properly & has water markings/spots all across the car. I feel like i took a bad decision choosing Maruti Suzuki Brezza. Please let me know if any of you guys faced the same issue & any possible solutions.

I would suggest visiting another authorized service centre and ditch the existing one.

[Small Bot]

Originally Posted by sumeethaldankar

Can we shift into "M" mode on the fly while driving or we have to stop/slow down to shift from "D" to "M" and the opposite as well.

Yes, you can. If you shift when the car is at standstill, it will start at M1. When you shift from D to M while moving, it continue from whichever gear you're currently in.

[Small Bot]

Minor niggles have started popping up in my car.

The front and rear washers are not working properly. They do not spray even when the wiper fluid tank is full to the brim, I just hear a buzzing noise. And this is just a week after the second free service (6 months) at Vishnu Cars, Ekkadunthangal.

Coming to the service itself by Vishnu Cars, I don't see an excellent job done by them.

In the name of wax polishing, they have almost ruined the TeamBHP sticker, though I clearly told them to go around it and not spoil it. Seems likely that my request was never passed on to the body shop.


And this bumper area has been omitted completely when it comes to removing some paint on the car (which some painters next door caused by spray painting the walls without informing the owners of the cars parked nearby).


Any idea what I need to do to get the paint spots removed from my bumpers? Or do I need to go to another service centre again?

Edit: I've booked a service in a different service centre this time - with Popular Maruti. I decided not to tinker around by myself during the warranty period, lol.

[vvs29]

Originally Posted by Small Bot

Coming to the service itself by Vishnu Cars, I don't see an excellent job done by them.

Or do I need to go to another service centre again?

Edit: I've booked a service in a different service centre this time - with Popular Maruti.

Popular guys are even worse in my experience with servicing my A Star AT. Try out Maruti Service Masters in Ekkattuthangal behind Hilton. It is run by Maruti itself and hasn't tries to rip me off like Vishnu cars and Popular Maruti.

Case in point, I complained of excessive vibrations and steering being free at the very end of it's range. Popular folks quoted 60k to fix it and recommended me to sell it off. MSM guys said the freeness is nothing to worry about and the steering does send the full range of input according to their testing. They also changed engine mounts and the vibrations were mostly gone. Total bill was 12k and they said there's nothing wrong with the car. You can keep driving it for as long as you like.

[Small Bot]

Originally Posted by vvs29

Try out Maruti Service Masters in Ekkattuthangal behind Hilton. It is run by Maruti itself and hasn't tries to rip me off like Vishnu cars and Popular Maruti.

I did not even know that it existed! Thanks for that, will check it out.

[Gamemaztr]

Another quick question to all. Is anyone facing any issue with the cold start system in the Brezza? Our Brezza would just increase the RPM to 1800 for about 80-90 seconds before slowing down back to 900. Earlier for the first 1000 kms seemed to be normal but now at 5000 kms, feels strange. And this happens every single time the car is kept off for 10-12 hours irrespective of how hot or cold the climate is. The MASS has been so far been completely clueless about it.

For reference, our Ertiga would hold this high RPM for just around 15-20 seconds before returning to idle RPM.

[ACMerchant]

Originally Posted by Gamemaztr

Another quick question to all. Is anyone facing any issue with the cold start system in the Brezza? Our Brezza would just increase the RPM to 1800 for about 80-90 seconds before slowing down back to 900. Earlier for the first 1000 kms seemed to be normal but now at 5000 kms, feels strange. And this happens every single time the car is kept off for 10-12 hours irrespective of how hot or cold the climate is. The MASS has been so far been completely clueless about it.

For reference, our Ertiga would hold this high RPM for just around 15-20 seconds before returning to idle RPM.

If it is the AT Zxi+ model then this is normal.As starting the car all the sensors and the system gets active. Completed 15k kms and even when I start it after 24 hrs the initial RPM goes to about 1800 and then comes down to 900 after about 40 secs.

I found this link helpful

https://youtu.be/Z4qKfDry1-g