[anbaras]

Originally Posted by armaaan.in

I've noticed a common issue with the rear fender linings in my Kia Carens. They're made of a carpet-like material that sags significantly after a few thousand kilometers.

+1
During my 40000 km service, I have also raised this issue. They have refused to cover it under the warranty and told me that even if we fix a new one, it won't be like the original fitment and will eventually come down in a few months. So I am continuing with the same worn out material.

[vvs29]

Hi,
I bought my Carens Prestige in Jan'24 and for the past month touch is not being registered in the right 15% of the screen. It works on the left edge of the "Map" button, but the Phone Projection's Connect button and Carplay's right sidebar are unusable. Anyone else is facing the issue? I have my 1st year service coming up and will ask to fix this in warranty, but asking here in case anyone else has faced it and can share their experience with the issue.

[idoctor]

Originally Posted by vvs29

Hi,
I bought my Carens Prestige in Jan'24 and for the past month touch is not being registered in the right 15% of the screen. It works on the left edge of the "Map" button, but the Phone Projection's Connect button and Carplay's right sidebar are unusable. Anyone else is facing the issue? I have my 1st year service coming up and will ask to fix this in warranty, but asking here in case anyone else has faced it and can share their experience with the issue.

Someone in this forum had faced a similar issue and got the entire unit replaced under warranty. Please go through the forum and probably they might be able to guide you better.

[Laxman9192]

Originally Posted by vvs29

Hi,
I bought my Carens Prestige in Jan'24 and for the past month touch is not being registered in the right 15% of the screen. It works on the left edge of the "Map" button, but the Phone Projection's Connect button and Carplay's right sidebar are unusable. Anyone else is facing the issue? I have my 1st year service coming up and will ask to fix this in warranty, but asking here in case anyone else has faced it and can share their experience with the issue.

I have had the 8” touchscreen on my Prestige T-GDi IMT become completely unresponsive. The dealer checked it out and has agreed to replace it under warranty, it’s been almost a month however and the replacement screen has not yet been dispatched. I have been informed by the dealer that the “stock will be dispatched” by the factory from 10th January onwards and has given me an ETA of January end for the fix. My Carens was purchased in September 2023 and has run just over 13k kms.

[ptaneja]

Guys any recommended brands/model for Kia Carens Head Unit replacement ?

[Carzy_Carz30]

Originally Posted by vvs29

Hi,
I bought my Carens Prestige in Jan'24 and for the past month touch is not being registered in the right 15% of the screen. It works on the left edge of the "Map" button, but the Phone Projection's Connect button and Carplay's right sidebar are unusable. Anyone else is facing the issue? I have my 1st year service coming up and will ask to fix this in warranty, but asking here in case anyone else has faced it and can share their experience with the issue.

Hello,

I had faced similar problem starting with initial touch screen hanging and becoming unresponsive but got solved on restarting, highlighted it on my 3rd service(i.e 2nd year service). But they did not find anything and told to come if problem surfaces again.

I was unaware at that time, that warranty for the touch screen is for only 2 years even if extended warranty purchased, which I learned hard way.

Do get in touch with Kia Workshop as soon as u encounter touch screen problem and not wait for schedule service.

Regards,
Carzy_Carz30.

[armaaan.in]

Originally Posted by idoctor

+1. No solution found till date

Originally Posted by sidharthg

Yes even I have the same problem. And it is never in stock.

Originally Posted by kgt.v8

Can you please share how much does it cost for replacement?
Is the replacement covered under warranty?
Is this part same as Rear wheel guard assembly?

Originally Posted by anbaras

(I've noticed a common issue with the rear fender linings in my Kia Carens. They're made of a carpet-like material that sags significantly after a few thousand kilometers.)

+1
During my 40000 km service, I have also raised this issue. They have refused to cover it under the warranty and told me that even if we fix a new one, it won't be like the original fitment and will eventually come down in a few months. So I am continuing with the same worn out material.

The cost is approximately 1700-1800 per side, which brings it to 3500+ labor for both sides. I believe we should collectively escalate this issue to Kia. It would be helpful if you could attach images of your vehicle so that I can email Kia and include the link to this thread.

Alternatively, if the moderators allow, we can create a separate thread for this. Since dealerships are clearly not responding and Kia has remained silent on this issue, as much as I have been able to gather, creating a dedicated thread might help bring more attention to this widespread problem.

The sagging fender line gives a cheap appearance, and this needs to be addressed promptly.

[idoctor]

Originally Posted by armaaan.in

It would be helpful if you could attach images of your vehicle

Here are mine




My car has run 110000 kms, bought in Apr 2022

[wheelspinner]

Originally Posted by RahulNagaraj

Thanks to Mani Bhargav for sending this in. Heartfelt gratitude for sharing it with other enthusiasts via this Team-BHP share page!



Attachment 2676708

Attachment 2676709

Attachment 2676710

Attachment 2676711

Attachment 2676712

Temporarily you can put something like the rubber weather strips that are used in doors or spray some WD-40

[samaspire]

Originally Posted by RahulNagaraj

Thanks to Mani Bhargav for sending this in. Heartfelt gratitude for sharing it with other enthusiasts

I can't make out which part of car this is.

[achilles101]

Originally Posted by EternalCarEnthu

Yes. I just spoke to them. They are quoting 43,500. The 360 degree camera will work with the existing media unit. I have checked at one shop locally and they are quoting 25k for 3d version and 32k for 5d version. the 5d version comes with a knob and we can view any of the camera at any time. The warranty would be valid for this too as no wires /cables are cut.

I checked with JSP Kia in Bangalore and they don't have the 360 degree camera as an accessory. Which dealer has this available?

[EternalCarEnthu]

Originally Posted by achilles101

I checked with JSP Kia in Bangalore and they don't have the 360 degree camera as an accessory. Which dealer has this available?

This is available with EPITOME KIA, Whitefield.

[ShannRudder]

Originally Posted by EternalCarEnthu

This is available with EPITOME KIA, Whitefield.

By any chance do you know the cost ?

[EternalCarEnthu]

Originally Posted by EternalCarEnthu

Yes. I just spoke to them. They are quoting 43,500. The 360 degree camera will work with the existing media unit. I have checked at one shop locally and they are quoting 25k for 3d version and 32k for 5d version. the 5d version comes with a knob and we can view any of the camera at any time. The warranty would be valid for this too as no wires /cables are cut.

Originally Posted by ShannRudder

By any chance do you know the cost ?

As mentioned in my earlier post the cost is around 43,500 and the same is available from an accessory shop for around 32,000. I just have the contact number and not their details.

[EternalCarEnthu]

Is it possible to install the wireless charging in the Carens? I have the DCT prestige plus O variant. Haven't got any answer from the dealer. Any leads on this ?