[Carzy_Carz30]

As we are all aware that vehicle warranty doesn’t cover consumable part e.g. Battery, clutch, Tyre, music infotainment system etc. and each has its own limited warranty. Not to mention here “Term and Condition apply.”

Knowing in advance when a warranty gets over, even though you had purchased extended warranty with unlimited kilometers, would be of great help.

While researching about the Kia Carens warranty, some new facts came to my knowledge which, in my views, would be helpful to Kia Carens owners in knowing their respective position about their Kia Carens warranty in future. Thereby they would be in better position to know their standing in the matter.

I have reproduced the third point from ”Under complete details of What is not covered in extended warranty” on Kia website:

“Tie Rod ends, Steering Ball Joints, Rear Shockers, Front Struts, Tail Door lifters, Front & Rear Wheel Bearings/wheel hubs are not covered beyond 80,000 Kms of operation.”

Another point to highlight here in this post, who wants to or has plan to modify their car, be aware that basic vehicle warranty gets revoked and also the extended warranty, if taken, get revoked, if workshop or service advisor find any damage or failure resulting from:

• Use of parts other than Kia Genuine Parts.
• Any device and/or accessories not supplied or not approved by KIN.
• Modifications, alterations, tampering or improper repair.
• Parts used in applications for which they were not designed or not approved by KIN. ”

Above points is just a part of whole warranty’s terms and condition and full Terms and Condition can be found at Official Kia Website, under owner tab, under service offering, extended warranty Page.

Hope this post is helpful in adding knowledge to the owners of Kia Carens about their car warranty.

ALWAYS KEEP YOURSELF WELL INFORMED.

Regards,

Carzy_Carz30.

Source : KIA Website.

[ptaneja]

Originally Posted by jasonbourne

There seems to be some issue with the latest ECM Upgrade performed on Kia Carens Diesel.

For my Petrol 1.4 Turbo, from day one it's just the upshift which is visible. No downshift indicator !
And SC did confirmed that it's by design - Petrol Prestige Plus variant don't have this feature.
Though it's a most stupid and illogical explanation !

[HillMan]

Originally Posted by ptaneja

Though it's a most stupid and illogical explanation !

Actually it is an easier condition to code without any additional sensor inputs. When the RPM and Speed are above thresh hold value for the gear show the upshift indicator. When the engine is stalling you will anyway know

[xbox360]

Originally Posted by AutoDIYer

I am also interested in installing ambient light. Please post details after the installation. Exploring the possibility of powering it directly from USB. Checked with few installers but no positive response so far.

I deliberated and then decided against it. I was worried whether the car will come out looking like a cheap cab if the installation or the product is not up to par. Hence skipped.

I just got steering wheel cover and seat covers put. Nothing else.

[mrwalker]

Firstly thank you for all the insightful responses and apologies for not responding earlier. Had to go thru some 'taxing' times and was also under the weather for a bit. Interestingly as part of indexation calculations I checked the numbers between 2009 (when I bought the SX4) and 2024, and ₹1 in 2009 is appox. worth ₹2.50 now, so the ~ ₹8 lakhs I spent on the SX4 in 2009 is worth Rs 20 lakhs now, which squares well with my budget!

Originally Posted by achilles101

Variant wise if one can live without those features, then Luxury or Luxury O is a more sensible choice to save some moolah.
The Diesel AT is a Torque converter so reliability is also better. Mileage wise there shouldn't be much difference between iMT and AT.

Kia dealers allow PDI. No hassles in that. Also no issues in getting outside insurance while they do try to push the insurance they sell through their partners.
Sales experience is pretty good and they keep to their word on the timelines. Accessories can be chosen based on personal preference. My top suggestions would be mats, dash cam, door edge guard and sill guard and car cover.
Service experience has been ok for the first service for me. Pickup and delivery from home.


Extended warranty is worth it.
Applying any sun film is illegal. Already there are sun shades in the Carens.

Thanks for all the details esp. re the interactions with dealers. I've already experienced what has been mentioned in this thread previously i.e. when I reached out to Kia customer care just to seek confirmation on which Carens variants have no sunroof and an automatic, they redirected me to the nearest dealer! So I have very little hope that Kia customer care is anything more than a redirect-to-dealer automaton, which is fine I guess if their dealers are all great - but can we really trust that will remain the case over the lifetime of the vehicle.

Would ideally like to take the highest variant without the sunroof and I think if that's Luxury then so be it, because I think the Luxury (O) and Luxury Plus have a sunroof. The other thing I don't like are the tray table and air purifier behind the driver and front passenger seat (which are from Luxury onwards) as they don't seem useful and take up valuable leg room. Have you found them to be useful at all?

Interestingly, while the extended warranty (MCP Plus?) is available on all variants, the Kia Connect program is only available on Luxury and upwards variants. Frankly I don't want/ care about connected car features but would like to understand how well they work and do they use a connection from a terrible network like Vi?

Petrol DCT is out for me as it comes with the sunroof, so am going to check out the petrol iMT due to my lower running needs - more on that later in the post.

Lastly re the sunfilm, I understand it's not legal and Carens does get sunshades on the rear side windows but I will probably just add them anyway on the sides and back.

Originally Posted by HillMan

Carens was spacious and comfortable to sit. But the engine felt very underpowered. The bhp torque numbers on paper seemed gross mismatch. On untared roads with inclination there were wheel spins. Mostly my drive will be in hills so this didn't make sense to me.
If you choose Carens, I'll suggest the AT variant.

I finally pushed my budget up and went with XUV700 AX5. Little less luggage space and features compared to Carens, but it gives a whole lot better vibes. The engine pulls a fully loaded car effortlessly.

I wanted to understand which variant you experienced wheel spins on steep roads but you have responded below it was the Diesel iMT so thanks for that - more thoughts on that further below. The XUV AX5 is not for me due to the sunroof.

Originally Posted by Time_Machine

I feel XL6 suits your requirements very well. There is no other car that has UV/IR cut glass but not sunroof, can seat 6 in comfort, comes with Maruti's bullet proof reliability, awesome fuel economy, has TC automatic, etc

Thank you for responding but I think it depends on body size/shape and for our family I don't see how the XL6 offers comfort for 6. Three of us (me, son who's technically an adult and 6', and daughter) tried out the various seats and none of them could be called 'comfortable', with underthigh support being the main problem, and leg room in the last row.

The UV/IR cut glass thing seems mandatory in our climate and Kia has added/ removed this from Carens variants as per earlier messages on this thread which is not good. 'Solar glass - UV cut' is available from the Prestige Plus variant I think but its not clear if that also stops IR. In any case, although not strictly legal, I would be up for adding a high visible light transmission film on the sides and back, while leaving the front untouched,

Originally Posted by 07CR

Carens makes sense for your use case. My other choice would be a Verna/City if you are fine with the ingress/egress. As a Kia Seltos Facelift (DCT Dec 2023) owner and Kia Sonet iMT owner (2021) from Pune can help with your questions-

This link will help you with variant comparison- https://www.kia.com/in/our-vehicles/...are-trims.html. The sunroof isn't available with Luxury + D AT. The iMT would have it though. I would go with the Luxury + since the price difference isn't huge, but the equipment list is quite comprehensive. OTR, the price difference is 1.4 L.

No idea on DPF, but in my limited research, with frequent short city runs, you might face DPF issues.

Fuss-free service and sales experience. I have serviced my cars at Crystal Kia, Aman Kia and Dhone Kia. Splendid experience all over.

They might provide better strengthening to the shell, just like they did with the Seltos and Creta facelift. ADAS too is expected and few more features. I suggest wait for it, even if it arrives and you are not happy with the sunroof variant, you can always ask for pre-facelift cars, which would also have healthy discounts.

I have been getting my insurance from Acko. I was firm with my dealer, they either match it or I would go with Acko. The dealer tried their best but could not match Acko.

Hope this helps!

Thank you, particularly for details of your experience with Pune dealers because Kia customer care is obviously useless, so it all hangs on how good the dealers are. Insurance I would just like cashless at all Kia workshops, does Acko give that?

I think sedans like Verna/City are right out, both due to ingress/egress and inability to seat 5 in comfort. I think its very interesting that the percentage of vehicles with back seats that can seat 3 comfortably has steadily shrunk over the years even while customer body sizes (!) and heights have steadily increased. Earlier we had some hatchbacks (Indica) and sedans (Linea) that could seat 3 people in reasonable comfort but now there are almost none. I blame the designers and customers who think the outer shape of the car, the curves and the window lines, are more important than the comfort of the people sitting inside. I would like someone like Pratap Bose to be put in the back seat of one of the cars he designed with very high sills in the rear windows and driven around a congested city for a whole day

The potential for DPF issues with short city runs and the price are prompting me to also look at the Carens petrol iMT variants.

Is there any timeline for the new facelift? If it has better safety, particularly for the bodyshell, would hate to miss that. From what I've read so far, it seems the new facelift will only be out next year but that would be too late for me as the SX4's registration expires this year and don't want to get into the hassle of renewing it. The SX4 is also not E10 compliant, let alone E20 which is coming in Apr 2025, so I'm keen to not push it on too much.

Originally Posted by HillMan

Good to know that. You are used to your car, have driven more and know it better
My impression is from 30mins test drive on a 2km stretch. I was driving a 2022 Diesel IMT Prestige Plus variant. It had run around 12000kms only. It was a well maintained car and I had booked it with Spinny. Cancelled it after the test drive.
I drove through some rough patches and good roads. Including stop and go on some muddy inclines. The Carens specs are higher than Duster and I was only driving two people in Carens. The suspensions and seating comfort on all 3 rows are great and it has decent boot space for a 7 seater only comparable with Innova.

The wheel spins on mud/gravel inclines could have been the result of iMT choosing to release the clutch at its will. Or the lighter weight at the front. It was not confidence inspiring to me, given most of my long trips are to hilly region where roads are not all tarred and need to crawl at slow speeds. IMT was my first experience as well. I must say it was intuitive to use though. It will be boon in city traffic.

Hmmm lots to think there, glad to hear the iMT was intuitive, I am a little concerned how it will deal with regular western ghat roads, particularly when wet in monsoons. Not really going to take it on any muddy inclines (although you never know when a western ghat road gets muddy in the rain!).

There isn't much information on how the iMT in the turbo-petrol Carens behaves other than in regular level roads, e.g. does it have hill hold, does the clutch release 'intelligence' take into account inclination and load, etc. Only option seems to be to take a good test drive under various conditions. Although I do think that iMT with the new turbo petrol 1.5l engine should be able to handle such situations better than a diesel.

Originally Posted by SithDefender

Sunroofs that can be completely closed, like the Elevate/Compass/Hycross are good, because you can close it when it's too sunny, dusty or rainy. Whereas the Hyryder/Grand Vitara are glorified nets that offer little respite from the heat. Driving down a series of curvy mountain roads with a panoramic sunroof in mild drizzle and watching those drops on the roof accompanied by good music and friends is a totally different experience. Of course, it's completely your wish!

I would disagree with you here. I felt the Elevate was very spacious, what with Honda's incredible space management inside, but the Creta felt wider and had more shoulder room.

Can you elaborate a little more on this? I felt the XUV had one of the best interiors in crossovers, and punches well above the price bracket. I even felt it had a better interior than the Invicto/Hycross. What did you feel was disappointing?

Citroen C3 Aircross can be tested out once, since it's the new kid on the block. As sedans go, the erstwhile Nissan Sunny was properly spacious, huge boot and no sunroof, with a reliable CVT that matched your choice of transmission. You should be able to get a great deal on used choices.

I think a panoramic sunroof is great in some situations, its just the other situations and possibility of failure that bother me!

Re Creta vs Elevate rear seat space - so we did the same test in every car that we checked out. Me, son (ref 18yrs, 6' tall) and daughter sat together in the rear seat and subjectively decided how comfortable we felt compared to the others. Carens was the clear leader, with XUV7OO a close second. Its a little hard to say why the Elevate felt better than Creta but I think it was the legroom and under-thigh support, but both were very close.

Re XUV interiors, maybe it was just a lower trim variant because we went from the Kia showroom straight to the Mahindra showroom and the Carens Luxury Plus we saw had a subjectively better interior than the XUV7OO (which was maybe a AX5 or AX7), possibly due to the light art. leather covers in Carens vs dark fabric ones in XUV7OO. Another thing was the rubber covers over the ISOFIX mounts in the XUV7OO were cheap rubber that was poorly printed - I think it was a very subjective decision so don't read too much into it.

Citroen/ Nissan - I really don't want to chance it with these brands that are just scraping by, no matter how great their vehicles might be!

In the most recent sprint backlog grooming session (with apologies to non-IT folks!) the home minister has clarified that:
(i) the boot must be at least as big as the SX4 but with the possibility of folding down the rear seats to get back the flexibility we lost when we sold the Wagon R, and
(ii) should be able to seat 6 (!),
so looks like my choices are fewer, which can only be a Good Thing.

In any case, the next step is to take a test drive of the Diesel AT and the Petrol iMT and figure out whether the 6 lakhs (or as I've started thinking now, 2 years of college tuition) are really worth it. Petrol DCT is out as it only comes with the sunroof.

The Petrol iMT is only available with the new 1.5l turbo-petrol engine and not with the older 1.5l NA engine, so there are unknowns with the new iMT transmission and the new turbo petrol engine to deal with. I've never drive a turbo-petrol before so the lower mileage and higher maintenance costs are concerns for me, given that our usage is predominantly in Pune city with its wonderful traffic and roads.

Would love to hear from anyone who has the Carens with the newer 1.5l turbo petrol with iMT about their driving experience (esp. with congested traffic and hills), mileage (esp. in city) and reliability (although might be a little early for that).

[HillMan]

Originally Posted by mrwalker

There isn't much information on how the iMT in the turbo-petrol Carens behaves other than in regular level roads, e.g. does it have hill hold, does the clutch release 'intelligence' take into account inclination and load, etc.

Yes Carens has hill hold assist. It keeps the brakes engaged for 3 second irrespective of you pressing the accelerator.

The XUV 700 you saw with dark seats is AX5 variant if it had a panoramic sun roof else a lower variant than this.
AX7 comes with white leatherette seats and more bells and whistles.

[litesprint]

Again, does anyone know for sure if the variants with 15" wheels have approximately 19mm lower ground clearance owing to the 38mm smaller wheel diameter or the GC is actually adjusted to remain the same across all variants with the help of a different suspension tuning?

[07CR]

Originally Posted by mrwalker

Would ideally like to take the highest variant without the sunroof and I think if that's Luxury then so be it, because I think the Luxury (O) and Luxury Plus have a sunroof.

The UV/IR cut glass thing seems mandatory in our climate and Kia has added/ removed this from Carens variants as per earlier messages on this thread which is not good. 'Solar glass - UV cut' is available from the Prestige Plus variant I think but its not clear if that also stops IR. In any case, although not strictly legal, I would be up for adding a high visible light transmission film on the sides and back, while leaving the front untouched,

Is there any timeline for the new facelift? If it has better safety, particularly for the bodyshell, would hate to miss that. From what I've read so far, it seems the new facelift will only be out next year but that would be too late for me as the SX4's registration expires this year and don't want to get into the hassle of renewing it. The SX4 is also not E10 compliant, let alone E20 which is coming in Apr 2025, so I'm keen to not push it on too much.

Hmmm lots to think there, glad to hear the iMT was intuitive, I am a little concerned how it will deal with regular western ghat roads, particularly when wet in monsoons. Not really going to take it on any muddy inclines (although you never know when a western ghat road gets muddy in the rain!).

There isn't much information on how the iMT in the turbo-petrol Carens behaves other than in regular level roads, e.g. does it have hill hold, does the clutch release 'intelligence' take into account inclination and load, etc

Would love to hear from anyone who has the Carens with the newer 1.5l turbo petrol with iMT about their driving experience (esp. with congested traffic and hills), mileage (esp. in city) and reliability (although might be a little early for that).

In my earlier quote I have provided a link which gives variant wise feature description accurately. It's also updated regularly by Kia. Please refer it.

I remember reading UV Cut glasses stopping IR. Infact it was in one of the product brochures of Maruti, pretty sure it should be similar with Kia.

With regards to timeline of Facelift it should be late 2024 or early 2025.

iMT does get hill hold. I have a Sonet 1.0 iMT and there's absolutely no issues driving it on the western ghats, even when fully loaded. I also have a Seltos DCT 1.5. Both cars have more than ample power to tackle any kind of hilly terrain (1.5 Turbo is about 2-3 levels higher!)

[achilles101]

Originally Posted by Carzy_Carz30

Just to share, Recently a friend of mine, who also owe Kia Carens, got his car serviced in mid June and knowing my touch unresponsive issue coming after end of warranty period(two year), he told service advisor to update infotainment media software if available with them, so update was successfully carried out and done.

Upon viewing the updated software and firmware version on his Kia Carens, its updated to next version and mine car software and firmware version in infotainment media was old 2022 i.e. 220107 (see attach pic.).

Just to add to the knowledge of readers, I wanted to bring to light that an update for Kia Carens Infotainment media is available with service center.

Regards,

Carzy_Carz30.

Note: Just to brief in short, a part of my Kia Caren’s infotainment touch screen is unresponsive and out of warranty (as it past 2 year from my purchase date, even if extended warranty has taken), so Service Adviser then tried to solve it by updating software but update failed 3-4 times, and as infotainment media warranty was over, estimated amount Rs. 40k for replacement of infotainment media was then given.

Any new things with this update?

[Carzy_Carz30]

Originally Posted by achilles101

Any new things with this update?

No major changes observed and it look same as earlier but upon enquiring with service advisor, it was informed that software Update pertain to fixing Bluetooth connectivity issue and other bug fix, but in my car it fail to update.

[achintatri]

My dear friends,

I have almost finalised diesel AT Carens as replacement for my 2022 Alpha AT XL6. Yeah I have realized lately that I can't move my Suzuki Dzire's diesel experience out of my head :-). So finally ready to take a plunge for yet another diesel engine.

I would still keep on looking for Used Innova Crysta 2.8Z (I drive automatics only) however that would be a matter of pure luck.

What I am unable to decide right now is whether to go for prestige plus (o) or luxury plus.

Does anyone has experience with manual mode of diesel AT without paddle shifters, please share.

Any idea if the prestige plus (o) model also has UV/IR cut glasses?

All other things like ICE, leather seats etc. can be fixed after market.

Hope to hear from you guys soon. In Pune there is a difference of almost 4L between the two variants. Would it be worth spending 24L for Luxury Plus or rather look for a used Crysta 2.8Z (6 airbags is primary requirement) at around 18 ish lakhs?

Thanks & Regards,
Achint

[HillMan]

Originally Posted by achintatri

Does anyone has experience with manual mode of diesel AT without paddle shifters, please share.

Paddle shifters are fine, but doing plus and minus on the gear lever is not a good feel. IMT is better in that regards.

AT +/- with gear lever is helpful only if you are driving on hills or some condition where you wish to hold to a certain gear.

The feel of moving gear leaver to slot the gear is missing. I have tried manual gear in city driving, and it is awful. I have stopped driving manual on automatic even though I was able to squeeze better milage out of it. Not worth the pain.

[Blue_Silver]

Guys, I Need your help on some electronic issues in my Carens.

A few days back I had a minor hit from a Rickshaw on the car tailgate, resulting in some battle scars and a small dent near the rear left taillight.

Post which all was ok (except my heartache on that dent) and the car was in parking. However, yesterday when I took the car out, the rear parking camera was not working (though if you switch the camera by clicking the camera button it works, minus the parking guidelines), the reverse light was also out, and neither the reverse sensors were working.

So I am perplexed. My parking doesn't have a rat issue. moreover, I have done anti-rat spray on most of my cars. So before taking the car to service, I am trying to find out what might be the reason for this malfunction.

Is it a reverse bulb fuse?
Is it something else?
Can I do any preemptive check?
Can I do a DIY and get It up and running? (already checked fuses)

[07CR]

Originally Posted by achintatri

In Pune there is a difference of almost 4L between the two variants. Would it be worth spending 24L for Luxury Plus

Are you sure about it? Carwale mentions the price difference about less than 3 lakhs. IMO get the Luxury Plus AT version.

Reasons-

1. Stock fitments are always better than aftermarket.
2. You can't fit few things aftermarket- Ventilated seats, A much better 10.25 inch MID screen, Paddle shifters, UV Cut glasses etc.
3. You get a better resale for top variants (which will help you recover some of that extra cost upfront).

[anbaras]

Hello Friends,

I have a Diesel(MT) Carens(Luxury Plus) and recently I am experiencing jolting when applying brakes above 80KMPH.

Yesterday took the vehicle for 40k service to KUN, perungudy service centre. I have already taken My convenience plus, so all the service cost will be taken care of.

The service advisor called me in the afternoon and sent a video and photos of the Brake pad and Disc. He told me that the jolting may have been caused due to the scoring of the Disc and advised me to change the Front Disc and Pad .

He quoted 15000+1000(labour) for the front disc and pads. I have a few questions regarding this issue








quite o
1. I have been using this vehicle from 01/06/2022. Will the disc worn out at such a short time and within 40K odo reading?

2. Why there is no scoring on the rear disc?

3. What may be the cause of scoring of the discs?

4. Won't this be covered(Disc) under the warranty, since it is within the three years period?

5. I have never faced this problem in my earlier four cars(My Previous Ertiga clocked 1.1K KM in 8 years) and I am not a person who uses the brake pedalften(used to slow down from a distance in the signals).

Will be thankful if someone can enlighten me on this issue.