[Vish_Janu]

Hello folks!

About to complete an year with the Kodiaq on 28th December. I have few questions:

1) I should be completing 15000 km in the next couple of weeks - should I go for servicing now, or wait till one year of completion?

2) Is there a handy list or resource anyone can guide me to, regarding servicing of Kodiaq. Don't want to be fleeced.

3) Dealership has been pushing for taking a 4 year service package at 60k + taxes. Do you guys think its a good idea? Will it lead to savings or better to stick to ala carte?

4) Been having an engine oil symbol light up as error. Can I fill up the engine oil from outside or should I wait till servicing? If outside - please recommend which engine oil and how much to be filled? Is there a specific method to it? Hopefully getting it filled from outside wont result in guarantee being void?

Thanks everybody.

[lamborghini]

Originally Posted by Vish_Janu

Hello folks!

About to complete an year with the Kodiaq on 28th December. I have few questions:

1) I should be completing 15000 km in the next couple of weeks - should I go for servicing now, or wait till one year of completion?

2) Is there a handy list or resource anyone can guide me to, regarding servicing of Kodiaq. Don't want to be fleeced.

3) Dealership has been pushing for taking a 4 year service package at 60k + taxes. Do you guys think its a good idea? Will it lead to savings or better to stick to ala carte?

4) Been having an engine oil symbol light up as error. Can I fill up the engine oil from outside or should I wait till servicing? If outside - please recommend which engine oil and how much to be filled? Is there a specific method to it? Hopefully getting it filled from outside wont result in guarantee being void?

Thanks everybody.

1. Get the car serviced at 15K interval. It's recommended 15K or 1 year whichever is earlier. Many members even find the 15K interval to be on the longer side given our conditions and do a preventative oil change at 10K km.

2. Skoda has a service cost calculator on their website - would be a good guide. Link

3. Since you have a high running, it could be worthwhile. See what services are covered and the discount offered and if it's worth while. In the case of our tiguan - DSG / Haldex oil change wasn't included and was over and above.
You also may have to follow up with the service center to ensure everything you've paid for is actually done.

4. Do not drive with low engine oil. It's just inviting trouble. If you aren't sure of the grade of oil, quantity, how to fill it, etc. Best to just give it to skoda and have them do it and service the car while at it instead of waiting for the 15K mark. No harm being proactive with service - it may cost a little more but it's pennies compared to cost of engine problems and cost of the car.

[Vish_Janu]

Thank you very much for your replies.

Can you suggest which engine oil I should get filled?

Originally Posted by lamborghini

1. Get the car serviced at 15K interval. It's recommended 15K or 1 year whichever is earlier. Many members even find the 15K interval to be on the longer side given our conditions and do a preventative oil change at 10K km.

2. Skoda has a service cost calculator on their website - would be a good guide. Link

3. Since you have a high running, it could be worthwhile. See what services are covered and the discount offered and if it's worth while. In the case of our tiguan - DSG / Haldex oil change wasn't included and was over and above.
You also may have to follow up with the service center to ensure everything you've paid for is actually done.

4. Do not drive with low engine oil. It's just inviting trouble. If you aren't sure of the grade of oil, quantity, how to fill it, etc. Best to just give it to skoda and have them do it and service the car while at it instead of waiting for the 15K mark. No harm being proactive with service - it may cost a little more but it's pennies compared to cost of engine problems and cost of the car.

[phi]

Originally Posted by Vish_Janu

Hello folks!

3) Dealership has been pushing for taking a 4 year service package at 60k + taxes. Do you guys think its a good idea? Will it lead to savings or better to stick to ala carte?

Originally Posted by lamborghini

3. Since you have a high running, it could be worthwhile. See what services are covered and the discount offered and if it's worth while. In the case of our tiguan - DSG / Haldex oil change wasn't included and was over and above.
You also may have to follow up with the service center to ensure everything you've paid for is actually done.

Here is the list of items covered in standard maintenance package (4 yrs, 60K). I got the list from the dealer when I purchased the SMP along with the car last year.

● Basic inspection
● Engine oil + oil change
● Oil filter along with drain plug & washer
● Additional inspection
● Air/pollen/fuel filter change
● Spark plugs change
● Brake fluid change
● V-belt replace
● Haldex coupling oil
● ATF + filter replace

The same data is also available here.

Originally Posted by Vish_Janu

4) Been having an engine oil symbol light up as error. Can I fill up the engine oil from outside or should I wait till servicing? If outside - please recommend which engine oil and how much to be filled? Is there a specific method to it? Hopefully getting it filled from outside wont result in guarantee being void?

Originally Posted by lamborghini

4. Do not drive with low engine oil. It's just inviting trouble. If you aren't sure of the grade of oil, quantity, how to fill it, etc. Best to just give it to skoda and have them do it and service the car while at it instead of waiting for the 15K mark. No harm being proactive with service - it may cost a little more but it's pennies compared to cost of engine problems and cost of the car.

I changed oil at 7.5K - gave to service center and they did this as running repair. Took oil impressions on tissue paper (before and after). The 'before' picture showed only limited brown coloration, and the oil had some burnt smell. The 'after' picture was clear, and the oil had a fresh smell. Drain plug, oil filter and O-ring (washer) were replaced. The bill came to Rs.6405/- total. The oil used was VW Longlife IV FE SAE 0W-20 VW 508 00/509 00 (part no. GS60577M9IND).

[dkaile]

Originally Posted by Vish_Janu

Can you suggest which engine oil I should get filled?

This is the OE oil for Kodiaq -





It is competitively priced and I see no reason to go for any alternative brands.

Cheers...

[novice]

Originally Posted by Vish_Janu

Thank you very much for your replies.

Can you suggest which engine oil I should get filled?

Low oil pressure warning comes up only when Engine oil level is dangerously low (~2 ltr short). It can be a sign of leak somewhere. Take it to dealer and get it checked. Don't just top up. Kodiaq's engine doesn't consume so much oil

[Vish_Janu]

Thank you phi

Do you think it is worth buying the service package, because if I check the Skoda's website servicing estimates - the numbers are similar to what I would pay lumpsum at one go.

Besides protection from the expected servicing charge increases every year, do you see any other advantage?

What's your suggestion for buying the servicing package?

Originally Posted by phi

Here is the list of items covered in standard maintenance package (4 yrs, 60K). I got the list from the dealer when I purchased the SMP along with the car last year..

[adi_petrolhead]

Originally Posted by phi

Here is the list of items covered in standard maintenance package (4 yrs, 60K). I got the list from the dealer when I purchased the SMP along with the car last year.

● Basic inspection
● Engine oil + oil change
● Oil filter along with drain plug & washer
● Additional inspection
● Air/pollen/fuel filter change
● Spark plugs change
● Brake fluid change
● V-belt replace
● Haldex coupling oil
● ATF + filter replace

I feel there is still ambiguity about this. The Kodiaq's DSG oil replacement service as per Skoda's service calculator comes up at 120000 kms. The sole reason why I did not opt for this package at the time of purchase. Also at the time of purchase this was clearly mentioned in the catalogue of the SMP that DSG oil changes not included for Kodiaq. Now if they are including it in the service package which would mean it should be replaced within 4 year / 60K km and not 8 yr / 120K km which is still the case in the online calculator.

My friend recently purchased a Tiguan TSI and got the SMP as well and it also states DSG oil change. I cannot imagine any reasons why the same mechanical part/ DSG has to be serviced at 60K kms in a VW and not in a Skoda?

[somersault]

Originally Posted by adi_petrolhead

I feel there is still ambiguity about this.

Perhaps this official link and the brochures are useful

[phi]

Originally Posted by adi_petrolhead

I feel there is still ambiguity about this. The Kodiaq's DSG oil replacement service as per Skoda's service calculator comes up at 120000 kms. The sole reason why I did not opt for this package at the time of purchase. Also at the time of purchase this was clearly mentioned in the catalogue of the SMP that DSG oil changes not included for Kodiaq. Now if they are including it in the service package which would mean it should be replaced within 4 year / 60K km and not 8 yr / 120K km which is still the case in the online calculator.

I don't see the ambiguity. DSG oil replacement is in 8th service (120K km) as you said, and it is not included in SMP (4 yrs, 60K km). The list I posted had Haldex coupling oil replacement, which refers to the AWD system, not DSG/DCT oil replacement. DSG oil replacement will cost under 30K at current prices and will have to be paid for outside the SMP.

[phi]

Originally Posted by Vish_Janu

Thank you phi

Do you think it is worth buying the service package, because if I check the Skoda's website servicing estimates - the numbers are similar to what I would pay lumpsum at one go.

Besides protection from the expected servicing charge increases every year, do you see any other advantage?

What's your suggestion for buying the servicing package?

You are right, the financial advantage is not much, and evens out if you consider the interest cost.

I took it as part of price negotiation for the car - I was pushing hard on the price, and they threw in SMP and 5th+6th year extended warranty as free offer, and I took it.

[adi_petrolhead]

Originally Posted by somersault

Perhaps this official link and the brochures are useful

Originally Posted by phi

I don't see the ambiguity. DSG oil replacement is in 8th service (120K km) as you said, and it is not included in SMP (4 yrs, 60K km).

In the links shared by you which direct to a brochure by Skoda India regarding the inclusions of SMP 4 year, in the standard plan, the last item is ATF (Automatic Transmission Fluid) + Filter replacement. Hence the ambiguity with respect to the online service calculator. And if I check the service calculator for VW Tiguan TSI, it shows DSG oil replacement at 60K or 4th year service. Need to take it up with service manager at the service centre. Allow me some time, I will get it cleared and in writing. What is even more surprising and confusing is that in the service calculator, Slavia and Kushaq 1.5 TSI have ATF oil replacement at 60K kms costing 12K and 4K respectively (a big ambiguity in itself), where as Superb B8 and Octavia A8 have none whatsoever at any miles. Just downright absurd stuff from Skoda.

[kurups]

Originally Posted by phi

I don't see the ambiguity. DSG oil replacement is in 8th service (120K km) as you said, and it is not included in SMP (4 yrs, 60K km). The list I posted had Haldex coupling oil replacement, which refers to the AWD system, not DSG/DCT oil replacement. DSG oil replacement will cost under 30K at current prices and will have to be paid for outside the SMP.

The ambiguity comes here:-
My comments in bold & italics.

● Engine oil + oil change - Gets replaced every year during service as part of SMP.

● Oil filter along with drain plug & washer - Same as above.

● Additional inspection - Same as above.

● Air/pollen/fuel filter change - Air filter get dusted and refitted in first service. My vehicle had run 8000+ Kms for first service and this is what was done. AC filter got replaced in 1st service. Fuel filter got replaced with a new one in first service.

● Spark plugs change - This gets replaced only if there is any malfunction ever - not only in first year, but in all of the 4 years. Else it won't be changed as part of 4 year SMP package.

● Brake fluid change - Only top up happens within the 4 years

● V-belt replace - Only if needed as judged by the service advisor.

● Haldex coupling oil - Might get replaced as per skoda recommendation.

● ATF + filter replace - As per Skoda Recommendation

This is based on my experience of having an 8000+kms run Kodiaq's first service - and being part of the SMP.

This is the reason I too feel the wordings of the SMP package description given by Skoda is Ambiguous:- Some parts are compulsorily replaced every year, some parts are cleaned and refitted every year and some parts are replaced only if it is judged to be faulty by the service advisor. The decision on whether to replace a wearable part every year during service, (though you are part of the SMP Package) is not certain and Skoda has basically left the decision to the dealer/service guys. This doesn't give confidence to a new customer who is evaluating going for an SMP or not

If anyone has gotten all parts mentioned replaced every year as part of SMP, do elaborate. Happy to correct my understanding. Reading the SMP package first time definitely gets us to believe Skoda is service oriented / magnanimous enough and gonna replace everything every year, but that's not true and that's why I too feel it's ambiguously described. #Skoda??

[adi_petrolhead]

Originally Posted by adi_petrolhead

In the links shared by you which direct to a brochure by Skoda India regarding the inclusions of SMP 4 year, in the standard plan, the last item is ATF (Automatic Transmission Fluid) + Filter replacement.

So made a call to my SA at the dealership service centre, and he checked after using my VIN in their ELSAPRO software regarding this, the same is showing as 120000 kms for transmission model 0GC and that's the transmission installed in my car. Well this brings me to an abrupt block, don't know where do I go now to confirm it, should I go ahead and change the DSG oil now anyway? I am currently at about 52000 kms, so maximum by Jan 25 I should be at 60000 kms. SA did share screenshots which he isn't supposed to and asked me to refrain from circulating online.

[SilverSmoke]

DSG fluids [mechatronic + transmission] must be changed at / before 60K KMs with our Indian conditions which have way too much engagements / disengagements than European regions - these guidelines are European as it's an European manufactured vehicle.