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Old 8th September 2023, 23:03   #721
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Re: 2021 Volkswagen Tiguan Facelift Review

Hi fellow Tiguan owners,

I'd like to know if anyone has got a dashcam installed in their Tiguan. If so:
1. Which is the best one? Is it a DIY or dealer fitted?
2. What's the experience been?
3. Does it void warranty?


Appreciate your help!
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Old 9th September 2023, 12:36   #722
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Re: 2021 Volkswagen Tiguan Facelift Review

Quote:
Originally Posted by Maky View Post
Hello everyone,

I am about to finalise the Volkswagen Tiguan in the next few days.
Some changes have taken place since I posted. I have decided to go with another dealer instead, the offers are lesser here but was strongly advised to go with this group for better after sales experience.
As advised I am not going with the bundled accessories pack which had things like floor mats etc. which I can get for cheaper outside. Instead for accessories I chose things which I either cannot get from outside or wouldn't be a perfect fit:
  • Rear Load Sill Stainless Steel protector - 9,999
  • Aluminium Door Scuff Plate - 6,999
  • Tiguan specific rear Sunblinds - 3,499
  • Tiguan specific Car Cover - 2,499
  • Always upright Hub Caps - 8,500
  • Total = 31,496
--------------------------------------------------------------
  • Accessories as above +31,500
  • EW 5th and 6th year +79,059
  • SVP +85,999
  • Total = 42,16,472
  • Less Cash 'Benefit' -92,000
  • Less EW 'Benefit' -4,000
  • Grand Total = 41,20,472 L
  • Self Insurance(All Cover) +97,486
Final On-road = 42,17,958 /-

This down from initial 43L quote with much basic zero dep only insurance and non-choice accessories.
I was offered 1.5L for my 2013 Swift Petrol single owner. I will be paying 40,67,958/- out of pocket for my OBD2 Volkswagen Tiguan in Nightshade Blue.
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Old 9th September 2023, 14:58   #723
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Re: 2021 Volkswagen Tiguan Facelift Review

Quote:
Originally Posted by Maky View Post
I am about to finalise the Volkswagen Tiguan in the next few days. I have received the following offer as 'final' offer after some two weeks of back and forth:
Please do multiple test drives at multiple dealers and check whether different test drive vehicles have a clunk/thud sound over speed-breakers, like the suspension components banging against bump stops. This is a real annoying issue if you get stuck with it. I am constantly pursuing VW to fix this and they have agreed to replace the dampers and see what happens.

Insurance seems ok. Zero dep offers were between 85-100k from various companies when I bought mine last year. Finally got Tata AIG at around 90k.

Last edited by ampere : 14th November 2023 at 09:10. Reason: Compacted quoted post
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Old 9th September 2023, 15:25   #724
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Re: 2021 Volkswagen Tiguan Facelift Review

Quote:
Originally Posted by Fiero View Post
Please do multiple test drives at multiple dealers and check whether different test drive vehicles have a clunk/thud sound over speedbreakers, like the suspension components banging against bump stops. This is a real annoying issue if you get stuck with it. I am constantly pursuing VW to fix this and they have agreed to replace the dampers and see what happens.
The test drive vehicles I drove over the past 1.5 years, test drove Tiguan 5 times in total with the OBD1 model four times and OBD2 once, did not exhibit any thud sound over speed breakers. However the suspension does make a thud noise when going over potholes and such, I was told by multiple VW owners this is normal. You hear it rather than feel it if that makes sense.


Quote:
Originally Posted by Fiero View Post
Insurance seems ok. Zero dep offers were between 85-100k from various companies when I bought mine last year. Finally got Tata AIG at around 90k.
Thanks for the info on Tata AIG quote, my understanding is they are the most expensive.
My 97k quote is from Future Generali as I recall. It is the highest version of insurance available nothing above it, covers everything, as per agent. If your Tata AIG is similarly the top All Cover variety then I will connect with agent again as it should absolutely be cheaper than current 97k.
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Old 10th September 2023, 20:36   #725
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Re: 2021 Volkswagen Tiguan Facelift Review

Quote:
Originally Posted by Maky View Post
The test drive vehicles I drove over the past 1.5 years, test drove Tiguan 5 times in total with the OBD1 model four times and OBD2 once, did not exhibit any thud sound over speed breakers. However the suspension does make a thud noise when going over potholes and such, I was told by multiple VW owners this is normal. You hear it rather than feel it if that makes sense.




Thanks for the info on Tata AIG quote, my understanding is they are the most expensive.
My 97k quote is from Future Generali as I recall. It is the highest version of insurance available nothing above it, covers everything, as per agent. If your Tata AIG is similarly the top All Cover variety then I will connect with agent again as it should absolutely be cheaper than current 97k.
I'm not sure what it's called. But i went a bit overboard with the add ons. It was about 100k with zero dep, consumables, rubber parts, engine cover. Check with them.
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Old 11th September 2023, 09:51   #726
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Re: 2021 Volkswagen Tiguan Facelift Review

Quote:
Originally Posted by Fiero View Post
I'm not sure what it's called. But i went a bit overboard with the add ons. It was about 100k with zero dep, consumables, rubber parts, engine cover. Check with them.
I have gone overboard with the Add-Ons as well. But this was after advice from two people who own higher-end vehicles. I was originally going to go for the must cheaper zero-dep only.
Mine being similar to your All Cover with consumables, hydrostatic lock protection, keys etc. etc. except by Future Generali instead and at quoted 97,486/-.
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Old 26th September 2023, 16:05   #727
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Re: 2021 Volkswagen Tiguan Facelift Review

Hi can anyone let me know which is the best service centre in Delhi NCR and Gurgaon for Volkswagen?
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Old 9th October 2023, 18:14   #728
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Re: 2021 Volkswagen Tiguan Facelift Review

Hello Folks and Tiguan experts,

I have to finalize a 5 seater car by the end of this month. A delivery mileage (<20 km) May'23 Tiguan is one of the available options from VW showroom in a Western Rajasthan tier-2 city. This car was on display in the showroom for a while.

I have received the following offer during the first negotiation:

On-Road price, without any discounts, is 41.8 L exclusive of service value package and extended warranty. The discounted O-R quote of 39.4 L is inclusive of service value package of 4 years (worth 86k) but no extended warranty.

I would appreciate it if you could share your thoughts about this deal and whether it's good enough to go ahead with a 5 month old model.

Thanks for your suggestions.
Attached Thumbnails
2021 Volkswagen Tiguan Facelift Review-20231009_175622.jpg  


Last edited by Aditya : 22nd October 2023 at 05:17. Reason: Abbreviations
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Old 10th October 2023, 20:58   #729
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Re: 2021 Volkswagen Tiguan Facelift Review

Discount looks good, but being a display car I think you can try for more.

1 lakh corporate discount and 85k service value pack is part of Volkswagen offer for October month. It is mentioned in their website also.

https://www.volkswagen.co.in/en/mode...lksfest-offers

New gen Tiguan 2024 is already launched in Europe in September. If not much discount, you can wait for the new version also, may launch in India in another 6 months.
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Old 10th October 2023, 22:51   #730
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Re: 2021 Volkswagen Tiguan Facelift Review

The Tiguan - Buying Journey and first month ownership review - totally worth it!

Hello everyone, I have been a long time team-bhp follower and following the recent purchase of a VW Tiguan I decided to be a part of the member community so I can share my experience and help/seek advice wherever possible. I would like to thank the admins for accepting my membership, hope my experience underneath helps someone out there..

Background:
Having driven cars like Swift, Celerio, I upgraded to a Hyundai Elantra 4 years back. The purchase of the Elantra is also a story for another time when I had gone to buy the Creta in 2019 but without any test drive, got sold on the Elantra and booked it on the spot In a span of 5 mins I had moved on from a budget of 15 lacs to 21 lacs and from one segment to another..

I loved the Elantra and for me it was the first taste of semi-premium cars which set the standards for me - the 2 Ltr Petrol, nice cabin isolation and the supple suspension - it indeed was a great experience. But the one thing which I never accounted for was the low seating position in a sedan which would become a pain for me - on hatchbacks which I owned earlier, one sits straight and high unlike in a sedan where you sit low-reclined and this created a new problem for me - backache! Over the last one year this problem became quite prominent in the Mumbai traffic where any drive of more than 20-25 mins caused me discomfort and in Mumbai 20 mins is what it takes at times to just get out of parking, leave alone going someplace 5 or 10 km away!

This got me thinking and while the inherent need of an SUV and comfortable seating position became stronger, the prospect of owning a new car in the semi-premium/premium segment also parallelly excited me - and while financially it was a stretch, the excitement pushed me onwards!

Buying Journey:
I could only semi-convince my wife (You know what I mean as she looks at savings more than spends being from the Finance side!) and started scouting in May'23, the two most critical requirements being:- a solid petrol motor and an SUV due to the afore-mentioned 'seat comfort' reason. The cars I looked at with a planned budget upto ~50 lacs:
- Hyundai Tucson - A good car, all round package but two things I could never get my head around - the under-powered 2 ltr petrol, same as my earlier Elantra and build quality apprehensions (the CKD coming to India somehow did not inspire total confidence, dare I say, the Elantra felt a much better built car being a CKD as well)
- Hyundai Alcazar - Again a good car overall but two concerns - the weak'ish 1.5 petrol turbo and even in this car I could not find a comfortable seating despite a TD which lasted ~40 minutes
- Toyota Hycross - never a serious contender as waiting time was 24 mths+, the Toyota people also did not seem too interested in selling either the Hycross or the Fortuner
- Did not consider any Tata/Mahindra car since I feel while they are great cars but will take at least another 4-5 years before they reach close to the finesse and reliability of Japanese/Korean/European manufacturers
- Audi Q3 - A superb car though the VFM equation did not work out for me - most of the features and space one could want you could get in a Tiguan or a Kodiaq - yes agree you don't get the premium badge
- BMW X1/Merc GLA - the petrols on paper look underpowered (Another reason for not going with Marquee brands was even higher cost of maintenance as well as the price-value equation) - I personally believe the value equation with Marquee brands makes good sense beyond models priced >70 lacs which for me was beyond budget - no offense to the current owners - these are all great cars and I envy whenever I see one!
- Skoda Kodiaq - Boy, what a car, the smile on my wife's face said it all in the TD (and she is not even a car buff), it made the shortlist, although I felt that the engine was not that responsive since I had already taken the TD of the Tiguan by then
- Tiguan - a car which at first was just another option for us, in fact the first time we saw the car - our first impresion was just about Ok - the seats impressed me though - one of the few cases where I never needed to adjust the seat too much and it just worked! The car really does grow on you though - I took a couple of test drives apart from numerous showroom visits whenever I got a chance while traveling. Everytime I saw/drove the car, it grew on me and made more and more sense + the super comfortable seats, it was shortlisted as well

Deciding in favour of Tiguan:
In the end the decision was between Kodiaq and Tiguan - and what tilted in favour of Tiguan was:
- Same platform - same engine - better tuned and more responsive
- Apt size and fun to drive, never really needed those 2 extra seats of Kodiaq
- A good ~9 lac cheaper compared to top end Kodiaq (compared to Tiguan with 4 yr SVP, 4+2 yr EW)
- What I was foregoing in Kodiaq which was important to me - ventilated seats, 360 deg camera
- What I was getting additional in Tiguan - IQ Matrix LED Head Lights (One of the best I have seen), Not a 360 deg camera but yes it has 360 deg sensors (It is there in the newer OBD2 models from June onwards, god knows why VW is not publicizing it - it's a great feature and has been working great for me)

I bargained hard with the SA and booked the Dolphin Grey in Aug'23 with a delivery date fixed for Sep'23 first week. The SA was super prompt and helpful and since the car was in stock (June MFD), all timelines worked out and we took the delivery on 1st Sep'23. As a part of the deal, got 4 yrs SVP with 4+2 yrs EW and changed a few of the so-called default accessories to what I wanted.

First month ownership Experience:
Observations over the first month (~850 kms), I will also talk about some points from my experience which people have raised concern about:
- Drive experience - The car is just amazing, in Sports Mode it shows its true colours and pushes you back into the seat, just too good
- Build Quality - top notch - feels built like a tank, not even a single niggle or cabin noise yet
- Handling - handles like a charm, brakes with aplomb, it makes you push the car hard - the confidence it inspires is just amazing
- Ride Comfort - This is where I was apprehensive reading about it online - my experience - it is fairly ok now after 850 kms of run-in. Point to note - when the car is new it rides a bit harsh but give it 500 kms or so on the odo and the ride does smoothen out. What also does not help the cause is that for some reason the showroom guys kept the tyre pressure at an insane 46 psi for the TD vehicle as well as in my car when it was delivered - again, god knows why. Keep TP at 34 psi and it rides much much better. Is it as good as Kodiaq or even my earlier Elantra - it is not - but it is 90% there for me - if one wants a car which is well-planted at high speeds then low speed ride comfort may have to be compromised a bit I feel.

Things which I miss/could be better:
- Ventilated seats - This for me was super-critical since my Elantra had it, but looking at the VFM, compromised here and ended up going for an after-market solution (the one I am using is only half effective though) - this is the biggest miss for me in an otherwise superb car
- Audio Mute Button - Don't know if the option exists but I have not found any button to mute the infotainment, it is a chore moving the volume knob/button all the way up/down every time
- Phone call controls - there is no dedicated button to accept/end calls - it is all controlled through either ICE screen or the sub-menu within the instrument cluster - very tricky when you are driving and not at all user-friendly
- In Auto AC mode the air recirculation mode is switched on/off automatically by the system leading to unpleasant smells entering the cabin at times. As a result I am regularly running the AC on manual mode with air recirculation switched on. On the same note, the cooling efficiency also is lesser than my erstwhile Elantra, I would rate it a 7.5/10, it is not bad, it is just ok

Apprehensions:
- After Sales Service - Having read so much gloomy stuff about VW/Skoda after sales, don’t know what to expect, only time will tell
- Long term Reliability - Have parked in my mind additional expected spends over the course of ownership - I truely hope those parked funds remain parked and do not get used!! I am very happy with the car so far and plan to keep this for at least 6-7 years if not more
- Resale - My last car Elantra also did not have a very good resale value but I enjoyed it every bit for the duration I owned it. I believe that as your ownership crosses 7-8 years the percentage loss gap on resale also reduces a bit - I do understand for many it is quite important, I am ok with that compromise as for me the ownership and drive experience over the time I own the car is more important than the resale value ~7-8 years down the line.

I hope my experience helps someone out there and adds value, thanks for reading!

Sharing a few images from the delivery day.

Request moderators to move the thread to the appropriate section, thanks!
Attached Thumbnails
2021 Volkswagen Tiguan Facelift Review-img_25592.png  

2021 Volkswagen Tiguan Facelift Review-img_2536-copy2.jpg  

2021 Volkswagen Tiguan Facelift Review-img_25352.jpg  

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Old 11th October 2023, 10:39   #731
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Re: 2021 Volkswagen Tiguan Facelift Review

Anyone has any contact of VW higher officials ? Just wanted to get clarity on E20 compliance for Tiguan. Tried customer care and they just give standard answers.
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Old 21st October 2023, 23:24   #732
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Re: 2021 Volkswagen Tiguan Facelift Review

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Originally Posted by toretto View Post
Anyone has any contact of VW higher officials ? Just wanted to get clarity on E20 compliance for Tiguan. Tried customer care and they just give standard answers.
I reached out to them too, highlighted the fact that Kodiaq is coming with E20 compliance now for same engine/ gearbox combination. No real response.
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Old 28th October 2023, 13:43   #733
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Re: 2021 Volkswagen Tiguan Facelift Review

Hi All,

Please suggest on the below:

1) was following up with multiple dealers in Bangalore but no one is able to confirm on E20 compliance. Anyone is aware of senior email ids ?

2) Given that new Tiguan is already launched internationally, does it make sense to buy current version of Tiguan?

https://www.team-bhp.com/news/india-...iguan-unveiled

There are some offers running currently like 1 lakh corporate discount and service pack free for 4 years which is worth 85k. Still new one may come with ADAS and E20 compliance. But I find the looks of current version better, more classy.
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Old 2nd November 2023, 11:47   #734
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Re: 2021 Volkswagen Tiguan Facelift Review

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Originally Posted by toretto View Post
Anyone has any contact of VW higher officials ? Just wanted to get clarity on E20 compliance for Tiguan. Tried customer care and they just give standard answers.
If it is compatible, it will say so on the fuel lid like it does for all other VWs.

Last edited by Bhodrolok : 2nd November 2023 at 11:47. Reason: Added comment
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Old 2nd November 2023, 12:57   #735
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Re: 2021 Volkswagen Tiguan Facelift Review

Quote:
Originally Posted by Bhodrolok View Post
If it is compatible, it will say so on the fuel lid like it does for all other VWs.
That is the strange part.

I was able to speak to VW officials on Tiguan drive experience meet. They say OBD2 version is E20 compliant but since they are not able to change CKD kit stickers fuel lid sticker will remain same. And they have already asked dealers to share this in email that it is E20 compliant.
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