[Xaos636]

Originally Posted by josetom89

We took delivery of our GT Plus last Thursday. Delivery was smooth and uneventful. Immediately filled her to the brim with premium petrol.

Any one else had this issue?

Congrats on the buy. Which premium petrol did you use if I may ask? And the image shows check engine light against the emission control fault you mentioned. Or was it the error message which lit up in their system when they scanned? Do you have a copy of the codes generated? It could well be fuel issue itself.

[josetom89]

Originally Posted by Xaos636

Congrats on the buy. Which premium petrol did you use if I may ask? And the image shows check engine light against the emission control fault you mentioned. Or was it the error message which lit up in their system when they scanned? Do you have a copy of the codes generated? It could well be fuel issue itself.

Thank you
Filled from a Nayara Petrol right next to VW.
VW mentioned the error as emission control fault upon scanning. Don't have the exact error codes with me. They deleted the error first and did a trial run but the same popped again.
I was doubtful about Nayara Petrol being 95 RON, but VW guys said otherwise. Even the coupon for the complimentary 10 litre petrol was for this particular pump. They claim to fill the same petrol in all the Test drive vehicles.

[Xaos636]

Originally Posted by josetom89

Thank you
Filled from a Nayara Petrol right next to VW.
VW mentioned the error as emission control fault upon scanning. Don't have the exact error codes with me. They deleted the error first and did a trial run but the same popped again.
I was doubtful about Nayara Petrol being 95 RON, but VW guys said otherwise. Even the coupon for the complimentary 10 litre petrol was for this particular pump. They claim to fill the same petrol in all the Test drive vehicles.

This could be an O2 sensor error I think. I would recommend Indian oil XP95 and HP's Power 95 as they are the only RON95 rated fuel available now. I am sure the VW test drive vehicles wouldn't be filling premium fuel from there, so hopefully its just a fuel issue and be back on road soon.

[mykal shoemaker]

Originally Posted by Gokrish

How to use Jio Dongle in Taigun Car

I don’t know how many have been using Jio dongle found in Taigun Car for Wi-Fi connectivity.
However, for the uninitiated, the following are the steps to be followed to activate the same.

1. Install JioMotive app from Play Store or App Store

2. Use the same mobile number that was used for My Volkswagen Connect app to activate this app too. If you are not using My Volkswagen Connect app, then use the mobile number that was given to the dealer at the time of car registration. Once the JioMotive app is activated, the initial screen is displayed as shown below.
Attachment 2266308

3. Select your name & vehicle number displayed at the top as indicated by the arrow above in point#2

Attachment 2266306

4. In the screen shown in point#3 above, select “Manage” under Wi-Fi settings
Attachment 2266307

5. Under “Manage Device”, switch on Wi-Fi. SSID and Password details can be found on the screen. Use this credential for connecting car Wi-Fi.
6. No need to use the mobile hotspot to download apps or to listen to Gaana.

I tried this multiple times and couldn't succeed with old jiomotive app. Now ,they have changed the app name to "jio things":, which has both smart tags and jio motive combined inside.
In that app also, registration is not working.

BTW, they did an update to "My Volkswagen" app too. Now, I am not able to locate last 18 month trip data.Earlier it used to work.

It seems, all upgrades/updates to apps are actually introducing more bugs , than reducing bugs or fix issues.

[TheGearBox]

I took my Taigun for its 1st year service this weekend.

While the service experience itself left a lot to be desired (would rather not get into it right now), I have a query: The amount mentioned on the initial service cost estimate given to me was Rs 30k. My car has the 4 year SVP so I did not have to pay anything, but that amount of 30k still threw me off.
Also, after the service, I was not given a copy of the invoice. The reason given to me was that invoices for cars with SVP are internalized and no copies are given to the customers.

Is this true?

[Aviator_guy]

Originally Posted by TheGearBox

I took my Taigun for its 1st year service this weekend.

While the service experience itself left a lot to be desired (would rather not get into it right now), I have a query: The amount mentioned on the initial service cost estimate given to me was Rs 30k. My car has the 4 year SVP so I did not have to pay anything, but that amount of 30k still threw me off.
Also, after the service, I was not given a copy of the invoice. The reason given to me was that invoices for cars with SVP are internalized and no copies are given to the customers.

Is this true?

30k for first service Do they gold plate the car?
It should be regular oil / filter change and may be wheel balancing/alignment (it is customer discretion anyway). All these should be about 4-5k or 7-8k if synthetic oil is used. Not able to understand what would add up to 30k!

Quick check on VW website shows first service cost of about 5k. Attaching the screenshot. So definitely the service center was bluffing to make customer feel good about SVP.

I don't own a VW so can't comment on the invoice question but I have always received itemized receipt for the cars I have owned so this shouldn't be any different.

[TheGearBox]

Originally Posted by Aviator_guy

Quick check on VW website shows first service cost of about 5k.

Yes, I knew that. But the estimate showed about 29k odd worth of parts and 1 k for labour. There was no breakup of the same.

Originally Posted by Aviator_guy

So definitely the service center was bluffing to make customer feel good about SVP.

Is this the level they are dropping to now?

Originally Posted by Aviator_guy

I have always received itemized receipt for the cars I have owned so this shouldn't be any different.

Not the case here

[thanixravindran]

Originally Posted by TheGearBox

I took my Taigun for its 1st year service this weekend.

While the service experience itself left a lot to be desired (would rather not get into it right now), I have a query: The amount mentioned on the initial service cost estimate given to me was Rs 30k. My car has the 4 year SVP so I did not have to pay anything, but that amount of 30k still threw me off.
Also, after the service, I was not given a copy of the invoice. The reason given to me was that invoices for cars with SVP are internalized and no copies are given to the customers.

Is this true?

Not VW Taigun but Skoda kushaq as I too have the 4 year SVP and I was given proper itemized invoice but nothing to pay. I believe the service was costing around 4K as shown in the invoice which is in line with 16K paid for SVP during car purchase.

[Aviator_guy]

Originally Posted by TheGearBox

Yes, I knew that. But the estimate showed about 29k odd worth of parts and 1 k for labour. There was no breakup of the same.

Certainly misleading and unethical practice by the dealer. You should raise it with higher up or VW customer care. At least they should give you itemized receipt for the service.

I'm just wondering, if by any chance they have added insurance renewal amount in the estimate ? VW site says (don't remember exactly where I read it) that there is some discount offered during yearly renewals when customer opts for maintenance package.

[Newtown]

Originally Posted by TheGearBox

Also, after the service, I was not given a copy of the invoice. The reason given to me was that invoices for cars with SVP are internalized and no copies are given to the customers.

Is this true?

That is absolutely NOT TRUE. The invoice will mention charged at ZERO because of the SVP. Also look up the VW Service Calculator on their website. The cost for a 1 years or 15,000 km service is 4517 + Tax ~ Rs 5400.

There is certainly some tomfoolery going on here.

Editing as I saw your second post - Did they replace the wheel hub? If they did, the part is ridiculously expensive. Also make sure they put the right part on. The hubs for the Polo, Vento have the same fit, but the specifications are completely different. Match the part number written on the bill to the part number on the box. This happened with me and hence alerting you as well.

The correct wheel hub part number is 2Q0501611B. That is what should be seen on the invoice and costs about 11.5K a piece. Ensure they do not put part number 6RF501611A. This is for the Polo, Vento, Fabia, Rapid

[TheGearBox]

Originally Posted by Aviator_guy

Certainly misleading and unethical practice by the dealer. You should raise it with higher up or VW customer care. At least they should give you itemized receipt for the service.

I have written a mail to the service center asking for an itemized copy of the invoice and I've marked VW Customer care too. Anyone else I should mark in my communications?

Originally Posted by Aviator_guy

I'm just wondering, if by any chance they have added insurance renewal amount in the estimate ?

I have renewed my insurance but not through the dealer as they had given me an inflated quote and a ridiculous explanation for the same.

Originally Posted by Newtown

That is absolutely NOT TRUE. The invoice will mention charged at ZERO because of the SVP.

Did they replace the wheel hub?

No, they did not replace the wheel hub. Its not covered under the SVP anyway. If you're referring to a solution for the squeaking noise from the brakes (which I am getting since the car turned one month old), they could not be less bothered about it. They have termed the issue as "normal" and have stated that "there is no solution for it."

[Newtown]

Originally Posted by TheGearBox

No, they did not replace the wheel hub. Its not covered under the SVP anyway. If you're referring to a solution for the squeaking noise from the brakes (which I am getting since the car turned one month old), they could not be less bothered about it. They have termed the issue as "normal" and have stated that "there is no solution for it."

No I was not referring to the squeaking noise from the brakes. The wheel hubs and the fuel pump were changed under a campaign by VW.

[TheGearBox]

Originally Posted by Newtown

The wheel hubs and the fuel pump were changed under a campaign by VW.

Oh, I wasn't aware of this. I haven't received any communication from VW regarding such a campaign.
Is fuel pump replacement being done for all cars or just the ones from a particular batch (the ones prone to the EPC issue)?

[Newtown]

Originally Posted by TheGearBox

Oh, I wasn't aware of this. I haven't received any communication from VW regarding such a campaign.
Is fuel pump replacement being done for all cars or just the ones from a particular batch (the ones prone to the EPC issue)?

It was done for my 1.5 Taigun but has not been done for my 1.0 Virtus. Hence assuming it's for a batch of cars.

[drive.helios]

Originally Posted by TJ02

For me sound returned back within 3000km of getting disc and pad changed. Next solution given was apply lithium grease. This worked for a month or so. Noise is coming back again. Quality levels of 2.0 cars is quite pathetic. It is no where close to Polo/Vento.

I finally found time to get this addressed last week, apparently there was some moisture content in the pads. I'm suspecting if it came from the degreasing I did a couple of months ago. I'm told that the pads can still do abouts 7-8k kms more before I replace. That that's it abouts 22-23k kms for life. Wondering if it's too short of a life time.

Wasn't charged with anything for this assistance.

Originally Posted by TJ02

Noticed a new issue of engine vibrating occasionally, maybe someone posted earlier for silent engine mount recall.

I checked about this recall also, and its for specific series of cars and not for all.

I also got the a piller noise issue addressed. I wanted to get the engine bay cleaned but I forgot as I dropped the car off.

I am told there is a new software patch due in December to address some issues with iPhone connectivity. I'm hoping it'll also address issues with Samsung galaxy series connectivity issues on wireless AA.

The service centre is now providing assistance with third-party 360 degree camera solutions costing somewhere around 38K for the installation. I couldn't find time to discuss this.

It may be an overkill for Taigun, but does anyone know if we can install front parking sensors for Taigun and also have an option to turn off the sensor noise when we need to?