[redohabitat]

Originally Posted by thilipk

Took the car to the SGA service center today for rectifying the Pause button issue and door creeking noise. Service consultant showed the new steering assembly that will replace the non-working one in the new car.

And finally was revealed Skoda's grand fix (drum roll please) for the door creaking noise, is to slap a line of 3M Scotch Anti-friction tape on top side of the door panel. BTW, no guarantee on life of the tape, probably it was me stupid enough to even ask the question. Apparently, replacing the door beading does not stop the noise and so Skoda's new plan is to put a tape at the place of friction so we don't hear it anymore. consultant even went in lengths to explain that the tape is a premium imported product and not something available off the shelf in 3M outlets in India. Even if it was true, cant believe that tape has an infinite life on a constantly rubbed and cleaned area of a car. let alone the spoiled look of a new car with a soon to be dirty transparent tape fixed on high visibility area.

I am not an enthusiast, so dont know what 1L engine with gas guzzling turbo charger gives in terms of driving pleasure, but I am almost at the verge of regretting my decision to by a half baked Skoda car.

Several owners of Kushaq are reporting this creaking noise in a brand new car, and this is their resolution? A tape? Come on Skoda, I thought that you are more capable than this. I mean, assuming you have tested atleast 10 test mules for a lakh kilometre each, none of your test mules had any problem, and now suddenly so many of the new cars have umpteen issues? Are we, the Indian consumers, a bunch of guinea pigs, or are we not worthy of a good product? Honestly, if I was a consumer like the OP, I would have sat on a hunger strike outside Skoda's / VAG's head quarters and demanded a refund along with compensation for mental agony.

[Newtown]

Originally Posted by ramsudhir

I did not get the sticker replacement. I too had the same doubt. On checking with the SA, he said that it is not needed.

The process to get a replacement is simple and will take place the same day or the next day at the most.

Contact the authorized HSRP dealer in your city, let them know what you want. They will ask you if you want the plates or the sticker or both. In most cases both come together as a set. He will ask you for the registration details. Once you send those to the HSRP dealer with the payment, they get a new one issued.

I had the same done for my Taigun as I wanted a new license plate. With that I got an additional sticker as well.

Cheers

[ramsudhir]

Originally Posted by Newtown

The process to get a replacement is simple and will take place the same day or the next day at the most.

Contact the authorized HSRP dealer in your city, let them know what you want. They will ask you if you want the plates or the sticker or both. In most cases both come together as a set. He will ask you for the registration details. Once you send those to the HSRP dealer with the payment, they get a new one issued.

I had the same done for my Taigun as I wanted a new license plate. With that I got an additional sticker as well.

Cheers

Thank you for helping with the procedure. I found out and contacted the representative for this. It seems they are responsible for these only for vehicles manufactured until Oct 2021. We need to contact the dealer for this it seems. I will do that.

[baranib458]

Originally Posted by ramgkulkarni

Dear Kushaq owners,

Through a skoda owners group here in Bangalore, I have learned that some VIN numbers are eligible for wheel bearing replacement under warranty of course.

I am dissapointed that Skoda is not doing this proactively and I had to find it through other means. I have contacted the skoda helpline and they have redirected the local dealership to do the needful.

Hopefully this helps the new owners to get it done asap.

Important information if you want to know if your car is eligible:
1. Call the number 1800 123 090 909
2. Inform about the wheel bearing recall and ask them to confirm if your car is eligible
3. They will route it to the CRM of your dealership and they will take it forward.

Cheers
Ram

PS: Mods - pls reroute this to the correct thread if there already exisits one on this particular issue. Thanks

Thanks for sharing this information. I got mine verified through customer care and then with TAFE Bangalore. Initially it was communicated the campaign is not yet official but then they came back and have scheduled to do it this Saturday.

Service center mentioned this wheel bearing is an upgraded version and not a defect replacement. With all the things happening around Kushaq, not sure what else to expect.

[iron.head]

Hyundai also took the Maruti route and the paint peels and other quality issues started showing up by the dozens. Thank you Maruti Suzuki for leading the way and destroying the car ownership experience for lakhs of Indians.

Ultimately all this is seemingly a failure at the leadership level. Skoda might have been able to refreshingly market the build quality and finess in their cars while working on revamping the after sales service experience. They chose to do the opposite.

Tata has been trying really well but do they have all it takes to make a car that runs the same 10 years later just like Toyota can do? Do these strategic/leadership failures also happen so often outside of India? Can Skoda not hire one of the big guns in the consulting world who read these threads on Team-BHP or better yet read it themself?

[apoorvdurga]

Hi folks,

I'm trying to resolve these two issues. Would appreciate any inputs:

1. MySkoda connect as well as MySkoda service apps not woking.

I’ve been told; and the app also shows; that dongle has been provisioned. But it still doesn’t seem to be working (attached screenshot). Any suggestions ?

Where exactly is this dongle in the car? Do I need to reset it or something?

2. Page 88 of user manual mentions a tire pressure button on the button bar. I don't see any such buttons. (1.5 DSG AT with six airbags and TPMS). Am I missing something?

Thanks in advance for any help.

[Rjeevan]

Originally Posted by apoorvdurga

Hi folks,

I'm trying to resolve these two issues. Would appreciate any inputs:

1. MySkoda connect as well as MySkoda service apps not woking.

I’ve been told; and the app also shows; that dongle has been provisioned. But it still doesn’t seem to be working (attached screenshot). Any suggestions ?

Where exactly is this dongle in the car? Do I need to reset it or something?

2. Page 88 of user manual mentions a tire pressure button on the button bar. I don't see any such buttons. (1.5 DSG AT with six airbags and TPMS). Am I missing something?

Thanks in advance for any help.

Think i read somewhere it's under dashboard /glove box of co passenger. Was it working before it stopped?Try unplugging and plugging back the dongle. Best solution is to ask the service center guys and they will raise the issue with Jio.

[m8002?]

Originally Posted by iron.head

Hyundai also took the Maruti route and the paint peels and other quality issues started showing up by the dozens. Thank you Maruti Suzuki for leading the way and destroying the car ownership experience for lakhs of Indians.

I dont understand the Maruti bashing in a Skoda thread. Why should Maruti take the blame for Skoda's ( or any other non-Indian car company's ) failure to launch good cars here?

No one asked Skoda to give low quality interiors in Kushaq - especially at the price they charge. They should have struck to their strengths and given Value for Money offering.

[thanixravindran]

Originally Posted by apoorvdurga

Hi folks,

I'm trying to resolve these two issues. Would appreciate any inputs:

1. Where exactly is this dongle in the car? Do I need to reset it or something?

2. Page 88 of user manual mentions a tire pressure button on the button bar. I don't see any such buttons. (1.5 DSG AT with six airbags and TPMS). Am I missing something?

1. Your dealer should have installed the dongle during delivery in the OBD port (There is a openable cover on the right side of the steering wheel in the dashboard). Please check whether they have installed it or get it installed by them.

2. If you see the manual page 7, it is supposed to be the button between hazard light and left ventilated seat but there is no functional button and is blank. So you have to use the 10 inch Infotainment system to set the values.

My belief is that since this is a common platform, it would have been designed keeping in mind the Active variant which uses 7 inch infotainment system which does not cover the car settings and functions.

[pta320]

Originally Posted by Vid6639

The expectation was that Maruti will someday improve the plastic quality in their cars and that Tata would improve the QC on all their cars.

Tata has been working hard to catchup with other brands but it looks like things will be easier for them as brands like Skoda are going down to meet the likes of Tata and Maruti. It should have been the reverse, you keep pushing yourselves forwards and not regress.

What a shame to see plastic quality and Quality control that is poorest in the segment and even worse than the brand we bash the most.

If this is what Skoda calls 2.0 it's shameful to put a Skoda badge on the car. They should do like Nissan and put a cheaper brand badge on it like Datsun. This does not deserve to be sold as a Skoda.

Ford has suffered the same fate after the old Figo and Ecosport, they thought they can cut down on plastics and sheet metal feel and sell more cars with Aspire and new Figo. Both cars never took off in sales vs the Ecosport and old Figo. The biggest reason was they were trying to make their cars like Maruti and not make them like what Ford stood for.

When a person buys a Skoda or Ford they don't buy it for features, vfm or after sales. They buy it for what the brand stands for and the image the brand portrays. If you dilute your cars and they no longer represent what your ethos is, the person may as well buy any generic Hyundai, Kia brand. You suddenly lose the only set of buyers who were buying your cars as you no longer have any USP over the competitor. A ford stood for driving dynamics, great handling and steering feel and solid sturdy feel. You can't dilute the ethos and expect to suddenly appeal to mass market.

Like many Ecosport owners, I was looking at Kushaq as an upgrade. The Koreans just never felt like something an Ecosport owner will buy and the Skoda had similar traits on paper. After driving the Kushaq seeing the complaints here, it is no longer on my radar as the Skoda no longer represents the same values as someone expects from it.

Irrespective of the cheap plastic which most car manufacturers are using these days to save costs, I never had a high opinion of Skoda or VW in general owing to their problematic cars with critical components like engine and transmission failing prematurely.

The German cars are supposed to be unreliable in long run but VW has taken it to an altogether different league with their planned obsolescence.

In comparison, BMW and Mercedes Benz are doing much better with reliability of critical components these days.

[volkman10]

Worrying for the India 2.0 strategy for the ŠKODA AUTO Volkswagen, struggles to reach a combined volume of 5k in the compact SUV space.

VW Taigun fares a tad better than Skoda's CUV.

[ridehard]

Did a 450km road trip last weekend. Fantastic experience, the 1.5 makes things so effortless on the highways. Its very difficult to keep the acceleration in check
Only thing that I didn't like was the suspension crashing on certain bad patches/potholes (35psi), wondering if 31-32 Psi would help ease that a bit.

Got about 14.8kmpl(t-to-t) for 70% highway and 30% city. I was driving spiritedly for about 30% of the trip. Rest of the time, tried to keep it in the eco range with speeds averaging 75-95. With 2-cyl mode, at 90kmph, it's easy to extract 18-20 kmpl on highways.

After reaching home, I did a 3hr game session till midnight, barely felt any fatigue. Which was very surprising compared to what I used to experience with my long rides on Amaze.

Unfortunately forgot to take a pic of the ride with some nice backdrop.

[vgaquarius]

Sleek looks are something everyone craves for. I wish the VAG engineers on the India 2.0 venture could have understood this.

This is the wiper arm from my decade old VW Polo. Still feels sturdy and sleek.

Now here it is the Kushaq. Was just waiting on a traffic signal and this strange looking wiper arm on the Kushaq just caught my sight. I don't think that this skeleton type wiper blade and this flimsy looking wiper arm justify the CSUV to be an 'emperor' in any sense.

IMHO, the frameless wiper blade and the broader arm give a better impression and would justify their placement on the Kushaq too. I hope these two parts are swappable for the Polo and Kushaq!

[sid2017]

Originally Posted by ridehard

Did a 450km road trip last weekend. Fantastic experience, the 1.5 makes things so effortless on the highways. Its very difficult to keep the acceleration in check

I did a road-trip of around 500kms as well and your post just reminded me to share the experience.

I have Skoda Kushaq 1.5TSI with the (in-)famous DSG transmission and completed 1200kms till date. 1.5DSG is a hoot to drive and you just want to keep driving. It is effortless in the city and on the highways. DSG never gets confused whether you are on the biggest of inclines, you are trying to overtake or just want to drive sedately.

Kushaq never feels unsettled at any legal speed and is joy to drive in the ghats. This car is really meant for long trips. It has been a very enjoyable initial ownership experience of Kushaq.

So, how do I feel about my overall experience as first time Skoda customer till date?

I was disappointed when Skoda Kushaq 1.5DSG was launched with only two airbags. I went for a test drive nevertheless and was mighty impressed with its performance. I told the SA that I really like the vehicle but I will only buy the six-airbags version and to contact me whenever Skoda launches the same.

Meanwhile, I took test-drives of Seltos, Creta, T-Roc and Compass. I really liked T-Roc but rejected it because I was skeptical of part availability. Jeep Compass Petrol gearbox is very sluggish and did not suit my driving style. Seltos and Creta are good cars to drive but 3 stars safety rating went against them. So, I waited for Taigun, and booked one in Oct. In the same period, Skoda launched the six airbag version of Kushaq. The same SA called me and asked if I am still interested in Kushaq and would like to test drive. I said if you could bring it home for a test drive then why not. He bought the car home for a test drive and returned with booking amount .

I had a budget of 27-28 lakhs but did not like any other car than Octavia which was little over than my budget. I thought let's buy Kushaq and keep the amount saved in a well-balanced portfolio named as DQ200 .

The car was delivered on time, no bad experience as such to share; in fact all the good memories.

Lately, there have been lot of bashing for Kushaq/Slavia for its cheap looking interiors, roof liners, rattling, EPC issues etc. EPC issue is a serious one and I think Skoda got the well-deserved stick for that. Let's see how good a job is done by service centre. I am still fine with the interiors and roof liner as I think those are comparable in the segment and only MG Astor has better interiors.

There has been some rattling noise from doors, but it is ok, it happens. I just sent my car for replacing door-beading today and I will receive it tomorrow. I know it will get fixed and that 1-2 service centre visits a year may be required. But, I am not too cynical about it. The car drives exceptionally well and I keep finding reasons to drive it.

I think Skoda has improved, is putting the efforts and I have decent experience with them. Skoda Kushaq Style variants are definitely overpriced by around 1.5 lakhs. But Ambition variant is priced well for what it offers.

Let us not be too negative and appreciate each car for its strength. No car is perfect and nor is mine.

From a recent trip to Mahabaleshwar:

[sunikkat]

Originally Posted by sid2017

Lets not be too negative and appreciate each car for its strength. No car is perfect and nor is mine.

Really appreciate your choice and thought process. All that matters is how much you enjoy your car and how happy you are irrespective of your choice. Kushaq 1.5 is no doubt one among the best options. Wish you many miles of happy and safe driving.