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20th December 2021, 00:04 | #406 |
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| Another Citroen Buying (and first month) Detailed experience I've been procrastinating on making a post for past few weeks, but thanks to streetfighter, I got tempo to finally post my experience DeliberationsThe new car bug bit me in 2020. However, 2020 and early 2021 was a whitewash. I switched my energies in the more theoretical studies. I spent a lot of time on TBHP, YouTube and other vehicle related websites. I wanted mid-size SUV/CSUV. Good ground clearance and good boot space were key factors in mind. Coming from Honda City, I quickly recognized that it's very tough to beat the comfort and ride quality with similar ~1.5L CSUVs in market. Especially because I had the good luck of landing with a TC auto gearbox of the ANHC back in 2012 - not the CVT of recent Honda cars. CVT was the primary reason I skipped Honda in my considerations -- well, that and the fact that they don't sell CR-V anymore! My original budget was 30-35L range. I was surprised by how few vehicles are available in this range. Some of my notes about vehicles I considered --
After months of deliberations and weekends spent across town in dealerships, I finally took the plunge. Booked in mid-Nov. Received delivery in ~2 weeks to get Citroen Nov sales to triple digits (November 2021 : Indian Car Sales Figures & Analysis) . Vehicle experience and tidbitsSharing some detailed objective feedback, trying to keep my new car euphoria aside.
Many thanks to CircleOfLife for your inputs on this thread and to TBHPians for their helpful insights on literally everything - vehicle details, ride experiences, dealership negotiation, insurance, PDI, registration - just every possible bit of buying experience. Amazing stuff folks. I cannot thank this community enough! |
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20th December 2021, 02:54 | #407 | |
BHPian Join Date: Sep 2021 Location: Hyd / Nomad
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| Re: Another Citroen Buying (and first month) Detailed experience Quote:
Hearty congratulations and wishing you many happy miles with new member in the family. Hoping you munch miles sooner & overall experience with the brand stay positive over years. Very valid points, it is still tough find a perfect allrounder with in 30-35 Lacks until 2022. Hopefully once Kodiaq, Tiguan & New Tucson are available in the market there will be more options for customers. It's been a year of price hikes expecting these will list at premium. Customers will end up shelling more. Very interesting observation on the door. Some how i had missed this part. Hawk eye indeed. Would be interesting to see how it works on water logged roads. Prices have steadily been on upward trajectory for this model from launch and dilution of features so early is surprising. Not sure how much saving it adds per car & is it worth doing it? Thanks for sharing your observations. Hoping this well engineered car finds more homes. | |
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20th December 2021, 10:38 | #408 |
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| Re: Citroen C5 Aircross Review Nissan kicks has this very same lower door design problem of catching mud during rains. As You know kicks is redesigned car based on Duster's Bo platform. The kicks door also runs all the way down to the running board. The platform is set inside inside fenders, as you see the fenders of duster pops out. In kicks, they have placed a rubber beading above 2 inch fro.thr lower door panel, but this does not stop the mud below the rubber shield. We kicks owners too have the question of long term rusting and panel damage. But we don't worry much as the warranty would take care of the design fault. We have also sent Voice of customer of this issue with few more suggestions to the company through our kicks owners club. Hope we see some corrections in their face-lift? |
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20th December 2021, 10:44 | #409 |
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| Re: Citroen C5 Aircross Review I believe that door design is to ensure that when the car is dirty and you get in or out, your lower legs don't get dirt on them. I don't think it's a bad design, although I don't know how it's executed on the C5. The Tata Harrier does something similar. The door lock design is commonplace in European cars. All VAG cars behave the same way. Last edited by McLaren Rulez : 20th December 2021 at 10:50. |
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20th December 2021, 10:57 | #410 | |
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| Re: Another Citroen Buying (and first month) Detailed experience Nice brief review of an underrated vehicle Quote:
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20th December 2021, 11:28 | #411 | ||
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| Re: Another Citroen Buying (and first month) Detailed experience Quote:
Quote:
On the door lock - it might be a safety thing too. To allow for quick and easy exit in a panic situation. | ||
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20th December 2021, 13:08 | #412 |
BHPian Join Date: Dec 2021 Location: Mumbai
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| Re: Another Citroen Buying (and first month) Detailed experience Wow, Congratulations on your car and its amazing how similar our car buying journeys are. Heck, you even saved me a lot of typing effort on this forum thanks to your well articulated post on testing, choosing and owning a new C5 aircross. I too was the owner of a 3nd gen Honda City for 10 long years and the reliability and performance of that car set a high bar of the one to follow. Over the recent years, my family grew as well with a child and a 50kg dog to the brood so my prime considerations for the car upgrade were comfort, safety, performance, ground clearance (only sore point with my City) and very importantly flexibility around space. Driving around with a huge dog the size of a calf is no easy feat. My budget was capped at 50L. I tested many options 20L upward - Alcazar, Hector, Gloster, Compass, Safari, BMW X1 to name a few. For some strange reason the C5 was not in my initial list of considerations and I went on to book a Gloster. Was promised delivery around Diwali and as fate would have it, it got delayed with no delivery timeline in sight. Though the Gloster did check off many of the boxes in my list of considerations, I was a bit edgy about its overall design language which seemed a confused mish mash of many premium SUVs , plus the fit and finish of the interior elements like knobs and buttons seemed too flimsy for a 45L vehicle. Add to that the alarming number of reported malfunctions and reliability concerns about the Gloster online kept me a bit restless about my decision. That's when I saw the C5 aircross ad with a pretty cool financing option ad online and called for a test drive. It was love at fist drive, and it checked off all my boxes even on space and flexibility front. The 3 seats and folding options were perfect for me and the family. We even did an elaborate test drive with the dog (must have been a first for Citroen to have a dog join a TD) and he seemed to like it too. Space apart, the C5 blew me away with its distinctive design language, both on the exterior and interiors. The fit and finish of the materials used scream premium (my earlier niggle with the Gloster). I also loved the understated elegance of the car where the design right up to the quality of paint used, speaks for itself without overuse of chrome and badging. On the feature list, I feel the C5 offers the most relevant (atleast to me) bunch of features like auto headlamps, auto wipers, hill climb assist, auto start stop etc. I personally don't care for features like wireless charging, 64 color mood lighting (makes the car look like a bar on wheels in my opinion, I prefer the tastefully done subtle white illumination in the C5). There are however some features that I think the C5 should have covered : 1. Music system : Being an avid audiophile, the music system falls short of what one expects in an ~40L car. As the Team BHP official review rightly put , even lower end cars like the Alcazar and Hector offer a vastly superior audio experience with branded speakers like Bose or Infinity. The stock speakers on the C5 are just OK.As a pro tip, you can maximize the EQ settings on the C5 controls and EQ the source input for better results as most smartphones have very capable digital signal processing for their music output. This is of course a temporary workaround and I plan to upgrade my speakers shortly. 2. The boot release switch : There was a dedicated boot release switch in the earlier models of the C5 in India and I cannot stop wondering why they would do away with something so basic but essential. Now opening the boot at checkpoints like mall entries etc. requires you to switch off the car fully to release the boot via the key fob, which in my opinion is terribly inconvenient. 3. 360 degree camera. A must have feature in cars of today for our road and parking conditions. While the 8 proximity sensors on the car do help in bumper to bumper conditions as well as parking in tight spots, for a car of this size and price adding a 360 camera would have been very beneficial. In the 3 weeks that I have had the car, I have covered almost 1000 kms including expressway runs, ghat climbs (Mumbai - Mahabaleshwar) and of course navigating through city traffic and the car outshines in every condition. There is enough torque on tap without any lag what so ever. Hill climbs on steep ghats as well as overtaking capabilities even with full load are a breeze thanks to the 2.0 L gem of an engine. Absolutely zero niggles, glitches, rattles that are reported so very often in new cars these days. And the cherry on top is the stunner that the car is. I have had admiring glances and enquiries about the car wherever I have gone, including from premium brand owners like Mercs and BMWs. I personally think Citroen is doing a pretty poor job of advertising all that the car is capable of and focusing on just the comfort element alone. The car is definitely high on comfort, but there's a lot more going for it and if Citroen can create more buzz around these factors, we should see more C5's on the road soon. The other bit is the after sales experience. While I have not had an opportunity to experience the quality of their after sales experience, users on some online forums have reported some hurdles in claiming support under warranty. I sincerely hope Citroen has its ear to the ground and pulls up its socks on these fronts. The car itself is brilliant and I'm extremely happy to see other discerning fellow T-BHP members joining the C5 owners club along with me. Hope to see our community increase over the months and many glorious years of driving this awesome car. In summation, I see the C5 to be a lot like an Apple product - nothing like the others in the market, speaks its own design language. Are there competitors in the market that can do its job for a lower price, sure yeah but there's a reason why Apple products create such a buzz even if perceived as inherently overvalued and that is exactly why one would would buy a C5 if they do. Sharing a few pictures from my 3 weeks of ownership. |
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20th December 2021, 13:28 | #413 | |
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| Re: Another Citroen Buying (and first month) Detailed experience Quote:
And yes, the doors open even if the central locking gets engaged at 15kph and the car is moving . I've tried it on the GT. | |
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20th December 2021, 14:30 | #414 | |
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| Re: Another Citroen Buying (and first month) Detailed experience Quote:
These kind of confusing door locks (which open-up promptly from inside even when centrally locked) are found on the VW cars as well, like the Polo. To add, the locking-action applies only to the 'outer' door handles, not to the 'inside' door handles. When my Kid grew up and wanted to sit in the front, I had to tape off the entire inside door handle, to prevent him from opening it accidentally. | |
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20th December 2021, 16:43 | #415 | ||
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| Re: Another Citroen Buying (and first month) Detailed experience Quote:
Now that the C5 Aircross is in, how would you fix your team-bhp handle "the.city" ? Quote:
Regarding the dealership and after sales service (ASS) experience, I feel most of the dealership employees have come from from the Marutis, Fords and Hyundais. Unless Citroen enforces a cultural change and be customer oriented, there won't be a major shift in the way customers are treated or hows cars are serviced. ASS has been a hit or a miss in my earlier experience with other brands. With less number of cars to attend and service, I expect Citroen to be marginally better. Still early days for me, yet to get to 2k kms/2 months for the first service. | ||
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20th December 2021, 17:13 | #416 | |
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| Re: Another Citroen Buying (and first month) Detailed experience Quote:
I agree with you on the dealership and ASS experience. SO far the journey with the Citroen Mumbai dealership has been fairly OK, nothing spectacular but nothing bad either. The lack of well established service centers is a bit of a concern but I guess we all have taken a leap of faith for this car we love. Congratulations to you too on your beautiful new ride. . Looking forward to more updates from you on your ownership experience. Here's a pic of the car right after the ceramic coat job. | |
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20th December 2021, 17:24 | #417 | |
BHPian Join Date: Dec 2021 Location: Mumbai
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| Re: Another Citroen Buying (and first month) Detailed experience Quote:
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20th December 2021, 17:24 | #418 | |
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| Re: Another Citroen Buying (and first month) Detailed experience Quote:
Won't changing of speakers would effect the warranty? Anyone has tried soft offroading yet? I still get excited seeing this vehicle occasionally on the roads. There is a lot of exclusitivity owning one now. Reluctance of Citroen to spend on marketing is surprising. Feels like they are very happy selling the minuscule numbers and only want to invest more when C3 comes to the market. The only marketing is through TBHP or word of mouth. | |
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20th December 2021, 17:42 | #419 | |
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| Re: Another Citroen Buying (and first month) Detailed experience Quote:
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20th December 2021, 17:55 | #420 |
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| Re: Another Citroen Buying (and first month) Detailed experience
The Black C5 looks stellar. Congratulations on the buy. Last edited by auxsend : 20th December 2021 at 17:56. Reason: type error |
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