2023 Hyundai i20 Sportz IVT: A Review of Glitches and Resolutions Hello fellow TBHPians,
I'm posting this on behalf of my brother who recently purchased an i20 and this is his account of his delivery experience, initial review and the niggles experienced since then.
Here we go:
Owning a new car is an exciting experience, and my Hyundai i20 in Fiery Red, Sportz variant with IVT transmission, undoubtedly brings a sense of pride. However, like any new purchase, the journey comes with its sets of challenges and discoveries. Delivery and Initial Impressions:
My Hyundai i20 was registered on October 20th, 2023, and delivered on October 24th from Kun Hyundai in Chennai. The colour choice, Fiery Red, adds a vibrant touch to the Sportz variant, featuring the IVT transmission. Excitement turned to concern as unexpected issues emerged, leading to a series of adjustments and upgrades. Tyre Disappointment and Upgrade:
The car came with CEAT tyres and disappointingly, the CEAT tires (195/55 R16) didn't meet my expectations, leading me to opt for an upgrade to Continental tyres with a size of 205/55 R16 for improved performance and aesthetics. The decision to maintain the same rim size while enhancing performance is a common modification among car enthusiasts. Interior Modifications:
The Sportz variant revealed its limitations – no leather door pads, a non-leather-wrapped steering wheel, and a non-movable center armrest. A notable departure from the Asta and Asta(O) variants left me pondering the true definition of "premium hatchback.". To address this, I decided to wrap the door pads and the steering wheel, giving my i20 a personalized touch.
Further modifications included damping the bonnet, which, unfortunately, led to unintended consequences. I invested in a Blaupunkt 6mm bonnet damping sheet with the expectation of reducing engine noise and enhancing heat absorption. Regrettably, the professionals at the accessories shop failed to secure it adequately. Glitches emerged, with the sheet inadequately sticking, particularly at the edges, and the central portion of the bonnet resisted proper adhesion. Despite employing rollers in an attempt to rectify the issue, the persistent detachment of the sheet left me dissatisfied with the results. Fearing potential complications within the engine bay, I ultimately decided to remove it altogether. Beige upholstery proved susceptible to stains, necessitating the addition of Jackspeed seat covers for both practicality and aesthetics. Audio System Issues:
Upon delivery, I encountered issues with door vibrations particularly on the front passenger door while playing music. Despite seeking assistance from Hyundai's customer care and service technicians, the provided solutions were unsatisfactory. Frustrated, I took matters into my own hands, choosing to dampen the doors independently, which I will be doing soon. Unsatisfactory Build Quality:
Beyond the initial audio issues, I faced additional challenges. The removal of rear headrests and fog lamps, the absence of damping in the doors during manufacturing, and the unexpected vibrations in the steering wheel after turning on the air conditioner have contributed to a series of disappointments. A persistent issue with the steering wheel vibrating, particularly when the air conditioner was engaged, became a source of frustration. Service Center Experience:
I visited the Hyundai service center due to vibrations in my new car's steering wheel and general vibrations when the air conditioner was switched on. Initially, a technician claimed it was normal for a new car, but I insisted on a senior technician. After a road test, the senior technician acknowledged the issue and was told that the car needs to be kept at the service centre for a deeper inspection, suggesting a possible manufacturing defect.
I was promised a call the next day at 12pm but didn't receive one until two hours later, at around 2:30pm informing me that the problem was rectified by adjusting the torque. Despite confusion about this solution, I returned to the service center for a road test. The vibrations persisted, and when questioning the technicians about the problem, they couldn't provide a satisfying explanation, mentioning the removal and refixing of some components in the engine bay.
Despite the service, the vibrations continued, leaving me dissatisfied and questioning the competence of Hyundai's experienced mechanics. The issue has significantly impacted my driving experience. Conclusion:
Owning a Hyundai i20 Sportz IVT has been a rollercoaster of experiences, ranging from initial excitement to frustration with various glitches. My determination to address these issues independently showcases my commitment to ensuring a satisfactory driving experience. As my journey with the i20 continues, one can only hope that Hyundai addresses these concerns, providing solutions that match the premium expectations associated with the brand. My experience, though challenging, offers valuable insights for potential Hyundai buyers and highlights the importance of thorough research and consideration when choosing a new vehicle.
If anyone can provide any insights as to what might be causing this vibration to occur, please do let us know.
Cheers!
Last edited by GTO : 20th November 2023 at 08:48.
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