Hello guys,
While I wait for my Thar to be delivered as and when M&M thinks I am worthy of one, I'd like to mention my dealership experience so far.
So, my wife being aware of my hidden desire to own and build a swb 4x4 tried to surprise me with the booking of Thar on my birthday (
Little does she know that the attention she has been getting is going to be halved with something she has only gifted).
So, she booked the Thar on 31st may,2022 and gifted me the printout of the booking copy 2 days later. I had been reading on the M&M websites about the delivery timelines almost daily, so naturally I started calculating 40 weeks from the day of booking and parked the thought of owning one until early next year.
We booked the Thar D HT AT in Rocky Beige Colour, selecting Dada Motors in Ludhiana as our dealer.
On the 14th of June I get a call from the dealership and the guy on the other side tells me that my car is arrived. For a second I had lost it and started dreaming how a car I have been dreaming about since 2010 is now going to be mine
, but the practical side of mind awakens and tells me to say no as I haven't planned my finances, not sold the almost 6 year Baleno and how I can't leave from my office in Bombay for 5-6 days to get it home. Eventually, has to say no. This car was definitely someone's else's car who would have either canceled the booking last minute or would want it later like myself.
I again go back and park the thought aside, until a week. Again a SA calls and tries to convince me to buy a black in the same configuration. I said NO!
Then the news of the updated thar surfaces on all the forums and I see black bumpers, CEAT Crossdrive tyres and the deletion of Lumbar Support, I felt them very necessary due to the pains in my lower back. I called up the dealer and asked them about any Rocky Beige which they can arrange in the coming week. The lad on the other side said he will let me know as all of their inventory has blacks and greys, which is a NO for me. My wife drives a black Creta and I know how much of a pain is there to keep it shining everyday.
8th July, I get a call that they have a Rocky Beige being dispatched from the factory and if I transfer them 1 Lakh, they can have it loaded in a truck to them and deliver it in 10 days. I was in a win win situation, until my Bank Manager friend asked me to get a quotation from them to apply the loan. There go all my day dreams out of the window as the SA wants to sell me accesorries worth 35k and Ceramic Coating worth 20k. I told him to remove these things as I don't want the flashy chrome package and the ceramic coating, in addition to the insurance amount which needed negotiations. It is at this moment that he tells that this is already fixed to the car, when I asked how can Factory fit accessories and do a ceramic coat. The moment of truth, it was another canceled car on which the dealer fitted accessories to leech the next customer.
For how much ever love I have for the car, I ain't putting half lakh on things which I would never want on my car. I refused for this car again and made up my mind to get the bumper and tyres changed to the pre facelift (courtesy all the people who are changing the tyres and the bumper to offroad spec) as and when my vehicle comes.
21st July, A call is made to me telling me that Rocky Beige and Mystic Copper are going to be discontinued from the factory and as and when the car comes, I will not be able to refuse it. I found it very odd as I have seen quite a lot of Rocky Beige Thars on road. Had they told me the same about Aquamarine, I might have bought it. I called by the tollfree number for Mahindra Automobile and they told me that there is no such news of the same. It is still available on the official website. I knew that it is again one of their tactics to make either shift to black or grey so that they can clear their inventory or they'll stick up some random accessories onto the car when it arrives and then tell me that I can't refuse. All the best to them if they try the latter!!
Yesterday I got a call from another SA telling me that M&M has stopped making the Rocky Beige and they can't get me any car in my choice of the colour. I smiled at her and told her that I'll wait for the official two cents from M&M on it, as and when they announce it or take off their website.
Just wanted to know has anyone else experienced this ? I have tweeted a series of tweets to Mahindra_Auto & the man Anand Mahindra. They replied to me assuring a call back today before noon, I haven't received any as of now.
How can Mahindra just not tame their dealers and their cheap tactics to leech the customer who is going to put 19 big ones on a Lifestyle Vehicle...