Congrats to Vid6639, Anshuman & the Team-BHP team for a comprehensive & unbiased review.
Rated
5 stars! I'm happy that I was able to help out in a small way. I enjoyed the drives and photoshoot with
Vid6639.
Quote:
Originally Posted by ChiragM The sunroof cover is manually operated. BHPian Justchells says that the cover rattles whenever it's open; you need to close it fully to stop it from rattling: |
Yes, this has been a problem since the first day. There is some play with the sunroof cover when its open & the vehicle is driven over almost any surface, which in turn causes this rattling sound.
Within a week of purchase, I went to the JSP Ford service center at
CK Payla (near Bannerghatta Road). While the service technician quickly acknowledged that there was a problem after a road test, the service manager (Tharesh) seemed least interested in solving the problem, despite the fact it was a brand new vehicle, top of the line variant.
After making me wait an hour, he simply concluded that this is a generic problem with all Ford EcoSport vehicles with sunroof and that assistance from the Ford's technical team would be needed to sort this out. He told me to come back after some time. Needless to say, I left the service center with a bitter taste. Not exactly the Ford Service promise I expected!
Later on, I visited the showroom where I purchased the vehicle, met my sales advisor and told him about my problem. We drove my vehicle, noted the rattling sound, and then drove the test drive variant with sunroof. We didn't observe any rattling sound. Now, this proved to me that this wasn't some generic problem with all Ford EcoSport vehicles with sunroof. I was sold a vehicle with a
defective sunroof unit that the PDI did not pick up. I did do my own PDI before signing all the papers, but I wasn't allowed to test drive the vehicle.
After raising a formal complaint with Ford customer support, a service technician visited my home and took audio & video recordings of the problem to share with Ford's technical team. Finally, they told me that a more detailed inspection is required and I had to visit the service center (again). Considering that the first service is due in a month's time, I decided to bear with this issue until then.
I'm hoping this issue will be sorted out during the first service. Was impressed by the ability of Ford official customer care to get things moving along for me.
Quote:
Originally Posted by asethi I test drove the Ecosport S yesterday & really liked the car but 1 thing has been a big downer - very hard clutch! |
I also found the clutch hard when compared to my previous car. I had test driven other vehicles like the Maruti Vitara Breeza & Hyundai Creta, and their clutches were much lighter in comparison. However, I wouldn't call this a deal breaker as I've gotten used to it in a month's time.
Coming to fuel economy, I've driven 1500kms so far, 95% of which is in city conditions, bumper traffic. The MID showed 8.7 kmpl initially and has now settled at 9.5 kmpl. It is yet to see double figures. I doubt it ever will though in city conditions.
I must admit that I've been revving this motor a bit more recently after crossing the 1000 kms mark (credit to Vid6639
) and absolutely loving the turbo kick. In city, I mostly stick to 2nd or 3rd gear and speed goes from 20kmph to 50kmph in seconds, makes overtaking a breezy affair. I rarely find myself in 4th, let alone 5th gear.
Hope this helps!
Quote:
Originally Posted by arunphilip I might have accepted the switch from 17" to 16" alloys as a reaction to customer feedback, but the removal of TPMS is just to make it exclusive to the S variant. |
Well if it helps, the TPMS seems more like a marketing gimmick to me. I've never found it to be accurate. The deviation is as high as 3 PSI (+/-) after filling my tyres. When I reported it to the service center, they told me that the deviation is within error parameters (+/- 3 PSI).
As an end user, the TPMS is almost useless to me. I can accept a deviation of 1 PSI (+/-) but not more. Just imagine filling your tyres for 30 PSI and the TPMS shows 33 PSI instead. I guess the only useful thing is that the MID would show a warning when one of the tyres has a flat.
The service technician also told me that they have got multiple complaints from customers about the inaccuracy of the TPMS, which is why they consciously dropped it from most of the variants in the lineup. Yup, excellent way to solve the problem!