Dear All,
With the support and guidance of all fellow bhpians, i was able to complete the process of vehicle purchase and got my vehicle (nexon xma petrol foliage) delivered on 14th Jan, 2022. As a first time car buyer, the forum was immensely helpful to me on each and every phase of this process. Yes, ever after so much support, i did some goof ups in this process but without fellow bhpians support, i would have failed miserably. Thank you once again.
Just trying to put a summary here:
The car was booked on 31st July,2021 and it was invoiced on 17th dec, 2021 (while in transit) after multiple escalations with TML. Location - delhi. I later got to know that vehicle warranty starts from date of invoicing and not from date of delivery.
Overall sales experience from dealership was Poor. details of dealership experience may require more than 2-3 pages of text(some of which has already been captured in my previous posts) therefore not going into that part.
On the price protection part, i booked the car on 875900 (ex-showroom) and there were 2 price hikes 1) 889400 (hike of 13500) and 2) 894900(hike of 5500/-). Initially TML did not offer any price protection but on repeated escalations for the delay in communication from the dealership, they did offer a discount of 7500 on ex showroom price of 889400 (which was settled from dealership margins, but this might be my assumption as i do not know at what price car was billed to the dealership)
The car was bought as company leased vehicle so insurance was taken from the lessor preferred insurer Reliance general. Cost of insurance with IDV of 850155 with zero dep, engine protect was around 29185/- (1 Yr OD, 3 Yr TP). Bought extended warranty of 3 years for 21500/-
FOC items from dealership was basic accessory kit containing mud flaps, mats, idol and perfume. Other than that rear parcel tray was taken from the dealership.
Items bought till now - Jopasu duster and microfiber cloth.
The car has open parking, therefore still going thru other team bhp threads for car cleaning but not finalised on the items to be bought. Items on radar proklear raw extreme Cx waterless, proklear windshield washer concentrate, collinite 845. As of now, car is being cleaned by regular car cleaning guy who wipes of dust and then cleans it with normal water, i know many TBHPians has mentioned that this will cause a lot of swirl marks in long term and that's why looking for wax like collinite 845 regular application of which may prevent those swirl marks. Looking for comments from fellow bhpians here.
As i am still a learner, therefore will not be able to provide much feedback on driving dynamics but still sharing some of the feedback received while the car is being driven around in Uttarkhand hills and highways (around 700 km trip) by my BIL.
1) The car was delivered to me with almost zero washer fluid. On the highway, when the dust settled on the windscreen, we tried running the wiper with fluid. but there was nothing coming out, once we thought it was a washer pump failure but as we put some water in the fluid tank, it started spraying the water. So, dealership has again goofed up on this. On complaining to them, as usual there was no reply.
2) I am told that on potholes, the brakes are not working properly and they are pushing back. Not sure if other people are also facing this issue.
3) Once the car was placed with handbrake for around 1 week and after that when it was run, the right side rear wheel emanated a bad burning smell like the rear parking brake was still applied while in actual it was not. Not sure what's the issue here..
4) boot lock - i am not sure where this is an issue or i am not pushing the boot correctly but i feel that sometimes boot does not lock and i need to push it again.
5) rear seat orientation - it seems there is a lot of difference in the height of the front and rear seat and if you switch to rear seat after being seated in front seat for some time, you will feel that you have lost a lot of height. Rear seat orientation does not fit well. I understand that it was done due to reclining slope of the roof, but since the window glass ends over your shoulder, it feels a lot claustrophobic. It was not too problematic for me but it was for one of my close relative who have history of giddiness while going thru the circular roads in hills.
6) dent received - while reversing, my BIL failed to notice a tree behind and while the car was moving at a speed of around 3-4 km/hr, extreme left hand side of bumper took a hit. while there was no damage at the point which has taken the hit. but the bumper got displaced from left and the left quarter panel has bent. I am surprised with the kind of impact the vehicle took at this speed specially considering build quality of nexon. Also it seems for the extreme left of the vehicle, the sensor beeped quite late as by the time we heard the beep, there was thud sound as well. looking for feedback from fellow bhpians on the repairs part for the approximate cost of repairs. Is it wise to get it repaired from tata service centre or repairing from outside will be cheaper. As i am completely novice on this part. any guidance would be appreciated. Also, any recommendation for FNG in east delhi for repairing this. Attaching images.
Thanks