Quote:
Originally Posted by SansGT That's strange. Are you sure it was 5th gear?
I drove the BS6 Freestyle twice as I am considering to get one. The RPM is around 2000-2100 at cruise speed of 100 kph. Though I didn't observe this while driving the ES, I believe it would be the same with the same engine and tune. |
Now that you have mentioned this, I will have to check again. I drove my friend's Ecosport BS-6 (run just around 1000 km) for about 150 kms. I found the car's clutch devoid of feel and gearbox notchy and slightly hard to slot. I now suspect the issue with that particular car. Further, one more seat of the pants observation from me:- Before regulation mandated speed beeps at 80 kmph and 120 kmph, manufacturers used to calibrate speedometers optimistically. Now they seem to have corrected and showing relatively accurate speeds. I need to test my hypothesis with the help of GPS. It happens that in these Covid times, we are getting to drive less and less.
Quote:
Originally Posted by osp
I gave in my car for a 30,000 km service today and my P2P AMC is scheduled to expire at 30,000 km. The Service Advisor threw in a bunch of extra jobs supposedly for free, saying all of it is covered in the P2P AMC. And then he advised me to take an additional P2P AMC to cover till 60,000 km, at a price of Rs 8,800. Of course, he said things like clutch replacement will be done for free at 45,000 km, etc etc.
Does anyone have any idea about this? Is it all that it’s made out to be? Any advice here would be greatly appreciated! |
While my post may not answer all the queries of yours, it may provide some supplemental information and some food for thought for you.
I have around 12 Nexon diesel BS-4 in my close circle where 2 cars have clocked close to 50000 kms. From that experience, I can tell you that Nexon is more or less a niggle free product. And it is showing in the fact that Tata has priced these AMC packages reasonably as they seem to have good confidence in their product.
However, some Tata dealers and their staff seem to differ in their opinion about reliability of Tata cars. They advise part changes prematurely because your AMC is just ending and you would definitely like to squeeze the last rupee out of it. Where do you think that spare part of yours replaced under AMC which may have seen 1/4th or 1/3rd of its useable life will end up? It may end up in some fleet car or in the car of a customer who just passed some green ones towards the Service Advisor. And that thoroughly abused spare part (from fleet car or the other car) will be claimed as received from your car and replaced under AMC. This practice is followed by only some of the unscrupulous dealers and their staff.
I have one instance to share regarding this practice. My close friend owns Tata Bolt diesel. He had taken his car for service. It was a regular service and he had no specific complaints or issues with the car. The Service Advisor advised that since his AMC will be ending soon, why does not he change the clutch under AMC. My friend gave a go ahead (wrong and foolish move). After 2 days of service, he found tak-tak noise in gearbox and prominent clutch judder. He reported it to the service center who gave evasive replies like there is some problem in his driving and all. When we went to the bottom of all this, we found out that my friend's vehicle clutch has been exchanged with some other car. Luckily, we have another Tata Service Center in our city. They sympathized with the whole issue, narrated more horror stories about that particular service center and helped change the clutch under warranty. We have filed a case of cheating against that Service Center, however not so hopeful of any outcome.
On our forum, we may have read that Tata has one of the most generous warranty policies. However, with such unscrupulous people present, it is anyone's guess how long the party is going to last. Tata motors does not need competitors to pull it down. They have enemies within. With Tata after sales, you are at the mercy of their dealers. Some are totally rogue, some are absolutely lazy and some exceptionally good. There is a lack of consistent experience which customers today aspire for.
So I would say ignore the advise of the Service Advisors
if you smell a rat or you feel he is being generous without any reason. The service advisor does not have the responsibility of thinking about yours or my benefit. His work and objective is to feed the bottomline of the service center and in some cases line their own pockets if he does not fear getting caught and punished. Be informed and not let them treat your car as an experimental ground for them.
Hence for small niggles, I follow the self healing rule
. That the car will heal itself after some days. If I would try to report that niggle to the service center, they will gift my car 2 more niggles. Whenever I give my car for service, and the Service Advisor asks if I have any complaint, my reply is absolutely zero complaints and I want my car back as soon as possible.
Tata has increased prices of their cars by quite a bit now. I feel we are paying the correct prices for the products now. The price at which we early adopters have bought our cars was a steal. From the very first day of buying the car, I have felt that I have got more than my money's worth. At that time in 2017 and 2018, Nexon was the default car to get in my friend circle. Everyone just had to select in what color they wanted their Nexon. I got my Nexon diesel XZ+ via CSD at on road price of 9.08 lakhs. We can't get anything comparable in this money now a days.