Greetings, The Decision
The Decision to buy the Kwid was to replace a 2011 Alto Lxi which is driven by my father in town where we have non existent roads in some areas. We had upgraded the tyres to a higher profile keeping the sorry state of our town roads in mind. The car served us well from September 2011 without any major issues.
There were no other cars in mind except for the Wagon R Vxi. And then they launched the Kwid.
The price, the looks, the segment first features, a bigger car than the Alto were the factors pro car.
Only one dealer in Coimbatore, a new car with zero reviews and the puny engine to use in the hills were anti car.
Anyways, I booked on the 26th of September using the app. No test drive as yet. Attach screen shot.
The only one dealer in Coimbatore had a sales executive for our region, problem solved.
We bought the Xylo without even a test drive and had some bad experience. And the initial test drive reports here of the Kwid were even more confusing with some people mentioning that it was very under powered with 5 on board and air con on and mall ramps struggling and all. However the positive reviews overtook, and I wanted to TD the car. The Test Drive
It was a Fiery Red RXT. This was the tope end RXt but did not have the driver airbag. The car looked dirty inside, blame it on the numerous test drives. The showroom had people waiting to TD. The upper glove box compartment clip was bust. They did not have the clip as yet to replace.
Filled the car with 5 on board and went scouting for some hills. Did not find any though and it did not feel right to keep the people waiting at the showroom. So some flat roads and rascal driving.
I was sold after the TD. It was very responsive to gear changes. I liked the light accelerator pedal. I liked the way it looked outside and inside and the bigger cabin room than the Alto.
I was able to digest the fact that the car was noisy in low gears. It got smoother and less nosier on the roll. This can be contributed to the timing belt tech too. I was not able to digest the fact that the car literally shook when I powered on the air on at idle speed. Switching the air con on when the car is moving also had a slight jerk. This is also there in the Alto too, so can live with that.
Initial Pro car facts were still strong and they promised delivery on the 4th of November. A moonlight silver RXT driver air bag. The Dealer and Renault customer care.
Anamallis Motors the Renault dealer at Coimbatore. We had some issues at the beginning as they insisted on insurance from them. Their reasoning the car was available at a fantastic price to the customer with low dealer margins. The price difference for insurance was Rs. 9350 against 16228 quote by the dealer. I opted to insure outside of the dealer. After their strategies to delay delivery like blaming server and RTO issues and all I had the engine and chassis number for insurance. I wanted to take delivery during the morning hours.
During this time I wrote to Renault at customer at renault dot com. I am not cribbing here. I thought it was required for me to highlight this. This is a car targeted at first time car buyers and projects value with their pricing. So its obvious that people would be looking for insurance and finance options outside of the dealer. It was not right to force something down anybody's throat.
Renault responded back to my email in 3 hours through telephone. They promised to get things sorted and have delivery ready the next day. A kind gentleman from the dealership also called to understand the issue. The dealer is doing good volumes on this car currently and I think they are just trying to make hay when the sun shines. We live in very opportunistic times. Fingers crossed, hope the service team is better.
One thing was obvious from all this chaos, Renault and the dealer are very serious about the Kwid The Delivery
Details and features of the car was well explained. Forms were explained and breakdown of invoice mentioned. The AGM sales was also present throughout the delivery time and cleared all the issues pre delivery. He seemed to be honest in explaining that the situations arose not because I chose insurance and finance options outside of the dealer, however due to some internal issues with the RTO. He also mentioned that Renault did not accept this much response for the Kwid and hence the abnormal waiting period. Production is all set to go full steam it seems. 38 cars delivered. The Accessories
Apart from the mud flaps(black, no Kwid branding) and the rubber floor mats with Kwid branding I did not buy anything else. Price was 1500. They had a huge list of accessories. Speakers were not available though. Chrome lovers are in for a treat, every other thing is a chrome.
I upgraded the tyres to Michelin energy xm2, 175/70 R 13. The tyre shop also had 3 bolts Neo Allous for the Kwid. Three designs and price was 18500. The wheels will be available next week and he did not have stock. He also had options for 14 inches. The Kwid up the hills
Drove it up to Coonoor from Coimbatore during the evening hours. I really want to meet the guy who Tded said his Activa was faster. Its not a fast car and I did not expect it too. The car felt comfortable doing speed. The brakes felt alright, wish they had ABS though. The speakers suck big time and definitely needs an upgrade. The single wiper cleans well. Climbed up the ghats in 3rd gear throughout and would have easily come up in 4th too.
You tend to get a lot of curious looks and questions from onlookers. Was aghast when a person told me that its a great car for 2.5L. The onroad on the car was 4.30L. The stigma attached to this car is 2.5L. IMHO, the top end RXT O is value and think I got a lot more car for the price.
Driven it 280kms as of now. Will post updates after the second service at 2000kms. Things to not.
Dealer gets only 4886 against the 5000 booking amount through app.
Indicator has pass indicator option if you tap it once softly.
Leather insert on steering feels nice when you drive up the hills.
No mute option for audio.
Audio does not pause when you start the car and plays seamlessly.
Bluetooth is easy clear and audible.
Power window switches on center take time to get used too, however in the rains its a boon considering it does not get wet. The panels are also easy to clean after the rains as there is no fabric inserts. On-road price & discounts
The On road price was 4.30L and there were no discounts.
Extended warranties & service packages
Extended warranty was 4650. First service at 2000kms and 10000km henceforth.
usage pattern
Bought the car to use in Coonoor town. Hit the highway twice already. Overall build quality, fit & finish, paint quality and panel gaps
Build and paint quality is good for a car of this price. Panel gaps are consistent. White did not look good, maybe because it was non metallic and the black inserts were highlighted. Driving position, ergonomics, controls & MID
I like the fact that I can see the bonnet whilst driving. Car feels planted. Throw it around the corners and its not very stable. MID and the digital console looks trippy. Visible in daylight conditions too, Visibility & size of mirrors
The ORVMs suck and big time. Just scouting around for the right mirrors with iternal adjustment.
Air conditioner cooling & effectiveness
Air con does its job just well. Even the back row passengers felt comfy.
And now some pictures.
Some pictures. More updates after the first service.
Last edited by GTO : 13th February 2016 at 12:11.
Reason: Moving to the official review :)
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