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Originally Posted by Voyager-1 I test drove two different XUVs and found the high beams not properly focused. Even in their lowest position, the beams were not falling on the road, they were going parallel to the road and even lit up the tree tops on the road side. High beams' throw is an important reason for considering XUV and I was disappointed. Whereas in case of other SUVs I drove (Fortuner and Safari Storme), the high beams were perfectly angled down to the road and they lit up the road nicely.
Are others facing the issue? I thought it could be an one-off problem with the test drive vehicle, but found the same problem in another XUV with another dealership. Can the high beams be focused to correct their throw? I asked the sales guy to check with the service advisor and call me back, but no response. |
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Originally Posted by supertinu I kind of have similar issue on my car as well. Since havnt done too many night drives, its been a non issue. It is adjustable and I plan to get it done during my 2nd service. |
I spent good amount of quality time with XUV and Mahindra's service personnel this evening in analysing the XUV headlamp beams. Here are some disappointing revelations on the XUV's
high beams. I really appreciate Mahindra team's eagerness in trying to understand the issue. Even though I do not own or booked an XUV, they were very patient and co-operative in understanding the issue.
After a disappointing night time test drive (quoted above), I had tweeted Anand Mahindra and XUV handles about the issue.
The customer care promptly responded and I got a call from an SA in Sireesh Auto, Bangalore the next day. The SA patiently listed to me and later explained how XUV's headlamps are following European lighting standards. He also pointed me to the below video, which I had already seen. He said, none of the customers have reported this issue, however he would still arrange for a test drive. Three weeks passed without response from them.
Another tweet evoked immediate response.
This time, the same SA asked me to come to the service centre to discuss the issue in person. He initially told that we can check the beam focusing with the cars that had come for service. But I insisted that I needed the same test drive vehicle which I drove earlier (W10 MT) from their Yelahanka showroom, for which they agreed. Appointment was fixed for 5:30 PM today.
The same W10 MT was brought to the Jakkur service centre promptly. We straight away took the vehicle to the service area. The headlamp aligning board was put in front of the vehicle.
Low Beams:
The low beams (projector) were properly aligned to the horizontal and angled lines emanating from the circle marked as XUV.
A close up shot of the aligning lines (with low beams).
Then we switched on the high beams and started adjusting the head lamp leveller. Now, this is where an important finding came out -
Only the low beams moved and the high beams were standing still in the same position. I had always thought that the headlamp leveller will move both high and low beams together.
One can never adjust the high beam levels to near/far visibility due to vehicle load or speed. ![Shockked](https://www.team-bhp.com/forum/images/smilies/Shockked.png)
The service personnel confirmed the same. They also added that this is the case with all vehicles having dual barrel headlights, I doubt this claim though!
This is how the alignment board looked with both low and high beams turned on. As you can see, one cannot really make out the high beam's throw. So, we removed the aligning board and let the beams lit up the area in front.
Only with low beams: The area
up to the number plate of Scorpio is lit.
With both low and high beams: You can see that it is lighting the area
above the number plate and the walls above the Scorpio. This is bad alignment. Instead of angling down to the road, the beams are going parallel to the ground.
By now, the XUV electrician as well as the Sales Advisors started realizing the problem I had been talking about. They still had some doubt in some corner of their mind and suggested that we should try it in a darker area or highway. I told them that I had a dedicated night time test drive only to test the high beams in the same vehicle and the problem was already seen. So, it was decided to take the vehicle to a darker area. It was only 6 PM and daylight was there. So, we decided to take it to my apartment basement.
This video illustrates the XUV 500's high beam problem. The centre of the 'high beam ball of light' goes parallel to the ground and it hits the wall well above the height of the bike parked there. With this
'parallel to the road' ![EEK!](https://www.team-bhp.com/forum/images/smilies/eek.png)
alignment, the high beams would never angle down to the road and this becomes a problem in highway visibility. Awaiting Mahindra's response now.