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Originally Posted by arjithin ... I completely agree on the attitude, efficiency and lack of customer focus you mentioned. |
The experience at KHT Motors was starkly different. I was immediately attended to by a seemingly well trained advisor.
He entered the registration number online, to check car details & open a job card.
No / '0' / Zilch hesitance towards the service 'delay'. Checked the car thoroughly & noted down issues he found, then minor complaints from me were noted. I was told a possible time for delivery. I reached 30 mins early and the guy was kind for putting my car on priority cleaning & closed billing & everything within 15-20 mins.
Before billing, within those 15 mins, the GM of service came to check if all issues were covered & whether I was satisfied. He then suggested I try Tata's new offerings. Same for others too.
I wasn't waiting for hours, I wasn't made to follow SA while he loiters doing other work. Due attention was given, and then some. Gladly, there was no repeated "
Please Sit Sir" kind of fake courtesy.
Their
effective work process made me feel like a valued customer. It gives confidence that these guys are competent to handle a Hexa customer.
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Originally Posted by arjithin I am not sure there is enough evidence here... |
Maybe he didn't notice due to other work, but IMPO it was believable seeing the way Concorde was operating. Anyway, I've asked him to take note of such stuff now on, else
Gold AMC would be rendered useless.
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Originally Posted by damodar It's nearing 2 years and 6000km since I bought the Nano automatic... creep mode helps a lot. Only downside for people driving first time is getting used to the braking which requires a firm push on the pedal... Although people overlook this when shopping for an AMT but at its price the Nano's utility value is unbeatable. |
Great to know. Hows the A/c cooling performace
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Originally Posted by Bibin ...Wanted to upgrade the tyres to some bigger one stock one seems to be very small |
IMO stick to OEM size, they're meant to be small, to prevent over-steer.
I've been using my old Nano, but the past few days that I've been using the shiny "Dazzle Blue" XTA, realised that the "Nano curiosity" still exists & very often invites prying eyes! Groups of people deeply engaged in their conversations will change the topic & you'll probably get asked a question or two about the car.
The contempt towards brand Nano is dead. *Hope someone from Tata Motors reads this & decides against its possible discontinuance.*
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Originally Posted by damodar ...Also second Nano automatic came home in December 2016 for my parents... |
Congos!
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Nano in automatic guise is the perfect solution for today's traffic conditions in most cities where you can not cross 60-70kph on a consistent basis. And once you reach your destination finding a parking spot is a matter of luck.
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Exactly! These 2 lines are its USP & hope the company gives it a final chance.
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Originally Posted by damodar ...Only thing to take care for the said period are the tyres, battery and fuel! Wonder how many buyers in budget category are aware of this? |
Btw, is A/c Check & filter included in this ? It wasn't included yesterday for me.