Quote:
Originally Posted by abhjain I also own a new Swift ZDi and would never exchange it for a Grand !  Cheers Man, going for a TD today to buy a petrol one for my wife. |
Well my horrible experiences with Hyundai continue. Last time I decided not to buy an i20 because of the dealers poor attitude and this time the i10 Grand goes down the drain. This might be boring and meaningless to some of you and my apologies for that.
My wife and I had reached Sikka Hyundai in Mayapuri Industrial Area after a very good experience at Automax Honda (For Brio) in the vicinity.
The sales rep we were supposed to meet was busy with another customer so we were being attended by another advisor. This advisor was not even aware about the difference between different variants of the car. He then informed that there is a long waiting period for the petrol version which is even longer than the diesel. I was shocked to hear that, there is not a single petrol car in this country which is on waiting right now. I refused to believe his argument and asked him to talk straight with me and confirm the delivery timelines. Finally he agreed that the car can be delivered within 10 days. I asked him to arrange for a test drive which was not to be. Their petrol version was supposedly in the workshop due to a freak accident and the diesel one was out for a field demo. At this moment the lady rep stepped in who was originally supposed to meet us.
I expressed my concern on this whole episode of no car being available and mentioned that this was the situation at all Hyundai dealers. I have spoken to 3 dealers regarding a test drive and none has a car ! The rep tried to convince me to try old i10 and i20 but I decided not to decide without test driving the car.
I also requested for a valuation of my car for an exchange. My car is a Thane registered one so they politely refused a Buyback deal on other state registered cars. Seeing no hope, we decided to move on.
On our way back to our car, we saw two dirty grands, one petrol and other diesel with test drive stickers. The petrol one was supposed to be in garage and diesel one on a field test drive ! We were joking about the whole thing, when the lady rep came running after us saying the test drive petrol car had returned some days back and they were not aware, they were now in a position to arrange a drive for us. She requested that the driver side door had an issue so we will have to manage entry through the other one. Although I was in no mood to make a joker out of myself, but my wife convinced mento try when we had come so far. The lady rep left to take a copy of the licence.
While we were waiting, two used car reps also appeared and started evaluating our car. Now let me tell you that I am very particular about my car like all other teambhp members. I have maintained my car only at authorised device centres at regular intervals and never held back any expenses to keep her in a good condition. I gave all the details to one Mr Arun. After all evaluation, Mr Arun came out with a well below expectation figure of 1.15 lacs. I was appalled and lost my head. To justify his quote, he showed me a 20 year old M800 that he had bought in 10k few days back. I shot back at him saying that lets compare an apple to an apple and stop meaningless discussion and walked away. By then, I had lost any interest to test drive any Hyundai car. I was so pissed off that I could have refused a free Elantra at that moment !
I immediately called the lady sales rep and requested her to return my license as I was not interested in any test drive. My wife tried to pacify me but I was not in any mood to stay back even a second longer at that dealership. The lady rep started requesting us and somehow I maintained my cool and just to pacify her, I agreed for a drive. After another ten mins, that dirty test drive car appeared before us and we started driving. The lady rep also informed us that she would have to get the tank filled up at a nearby station !! We made some small talk during the drive, exchanged final pleasantries and left.
The car drives well as expected but comparing it to the Brio, I feel it is let down by the toy car like sterling, rubbery gear shift and power delivery at higher RPMs.