Re: Ford EcoSport : Official Review Had a dead battery on my Ecosport. I was partly at fault as the audio system was running for close to 2 hours. I have done this countless times on the Altis and Figo but never had the battery die.
After 2 hours I decided to start up the car. Pressed the start/stop button. All lights inside blinked like crazy and nothing happened. Everything inside was dead. Since the car was unlocked, I tried locking it. But central locking didn't work. I used the key in the fob but that works only on driver door. If battery is dead all other doors remain unlocked. And since none of the doors have individual locks the car will remain unlocked. Waited for an hour to see if there would be some juice to crank again but it was properly dead. Nothing was working.
Called up Ford Roadside Assistance at 3PM and within an hour they sent a guy on an Activa with jumper cable and battery. This guy was from a nearby battery shop who has tied up with a Rescue. Looks like Ford has a tie up with Rescue.
Opened the hood and the first thing the guy asks is, where's the battery terminals? Since they are not from Ford they don't know the car, but I won't blame them. The Ecosport battery placement is extremely complex. The ECU is bolted on top of the battery. You can only see the side of the battery. I checked the manual and there is a small symbol which indicates jumper cable points since you cannot access the negative terminal of the battery.
The car started up with jump start but was not able to remain on. As soon as the battery got disconnected it would die again. Finally revved it a little and it stayed on. But it showed ABS malfunction, airbag malfunction and for some strange reason, the headlights came on. The headlight switch was in off position!! This added more load to the weak battery. I don't know why the headlight came on when the switch was always in off. I idled it for 15mins but now I was worried with the abs/airbag malfunction and headlights. After that the guy said turn off and on again to see if it works then they can leave. Switched it off and luckily this time it came back on with no warnings and headlights behaved.
I was disappointed with the battery getting discharged so easily. The car was used on Thursday last. Since there is no ACC mode due to true keyless entry, the lights come on in dash and my guess is even diesel pump is on. This causes more load on battery. Not to mention if you have the AC on, blower will remain on. The boot is also electric release and I used it a few times today.
Not being able to lock 3 of the doors would have been a nightmare if it was not at my apartment and this had happened somewhere outside.
The keyless entry with start/stop is very useful to use but this is a huge disadvantage with no ACC mode, no lock on individual doors, no way to crank and see what the problem is. You are left helpless.
I must commend on the prompt response from Ford Roadside Assistance. All Ecosports are covered for roadside assistance for 2 years. I called up at 3PM, the guy asked for address and details of problem. 10mins later I get a call from Mumbai number and the friendly guy said, 45mins, someone will be there. Half hour later he calls and says guy is outside apartment please speak to him and he places a conference call with the guy waiting at my gate. The jump start took around 20mins. The Ford guy from Mumbai called 10mins later for feedback. I just gave one feedback. Send a small guide to the battery guys who you have tie up with on how to jump start ecosport with location of jumper cable points. I checked the manual and figured it out. Others may not be as proactive to check manual for all this.
Last edited by Vid6639 : 3rd August 2014 at 23:39.
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