Day before yesterday I went through a rough experience which I thought should share with you all.
I drove to office in morning. Music was playing and fan was running. Got a little late so had to choose a tight parking slot. After parking, I was not sure about the clearance between my car and others. So turned the ignition on to start the vehicle. But then I thought, better get outside and make sure about the space (you know the visibility from inside). I got out and checked. Found the position to be alright.
Just when I would have went back to get the keys, one of my colleague came and we started chatting while walking towards the office. I forgot about the keys...
In the evening, when I got near my parking slot, I searched for my key to unlock the car (mine is second gen Titanium without the key-less entry/ push-button start). Off course I couldn't find them. My car was already unlocked. I got inside and turned the key to off position (too late for that for sure). I prayed in vain knowing well what will happen next. I turned the key to ON position and dashboard remained dark. I tried to crank the engine but car didn't even make an effort to start the engine. Obviously, battery had run out of charge completely.
I called up my colleague (same one who made me forgot the keys in the morning - justice prevailed) and asked him to help me out. We called the road-side assistance and asked for help. Guy attending the call arranged some support and help will arrive shortly.
After that we evaluated our options. In worst case, I could leave the car in parking for the night or I could try to jump start the car. I asked for help from Company drivers and fortunately they had a jump-start cable. My friend keeps a Diesel Vento. He brought the car near mine. We opened the hood and carried out following steps in the sequence:
- I made sure that ignition is in off position in my car.
- We connected the positive terminal of good battery to positive terminal of bad battery. Positive terminal of battery in Ecosport is covered by a Red flap cover (refer picture).
- We connected the negative terminal of good battery to negative terminal of bad battery. Negative terminal of battery in Ecosport is on the right hand side of ECU (refer picture).
- I got inside the car and turned the key to "ON" position. Dashboard came to life with all usual indicators and MID lighting up.
- I cranked the engine and engine came to life without any fuss.
But just after that, I saw a "ABS failure" message on MID which was quickly replaced by "ABS now working fine" message. I decided to ignore it hoping for the best. But then my friend pointed out that both my DRLs and one of main headlight is ON. I checked the headlight switch, it was in off position. I tried other positions (parking lights, full ON, full OFF). Nothing changed. What was ON, was not turning OFF. What was OFF, was not turning ON. Basically, no effect of headlight switch. I tried to turn on the fog lamp but they also didn't turn on.
I was getting nervous. I was cursing myself; Why the hell didn't I wait for assistance to arrive? I had recently spent a fortune to install "The Great Ecosport Headlights + DRLs" and I was afraid that I had somehow damaged it. My friend's comments were not helping either, he was saying "may be I smelled something the moment you started your car".
I immediately called Mr Srinivas Gopal from whom I had bought the headlights. He asked a series of question to make sense of gibberish I was saying. I said perhaps I had blown the headlamp but he appeared confident that was not the case. He advised me to remove the headlight fuse to turn them off helping the battery to charge better. He also sent couple of photos to help me locate the fuse. I did that and headlamps turned off. He advised to leave the engine running for about half an hour to charge the battery.
After some 15-20 minutes, Mr Gopal called me back. He said he had talked to ford service engineers as some of them are his friends. He gave me following information:
Starting the engine when battery is completely out of charge may cause the ECU to malfunction. Since ECU is the brain of car, not giving enough juice to ECU may result in many things going wrong. If the battery is completely flat, it is advisable to just remove the battery and get it charged externally. Jump starting the car should be avoided. Needless to say, ECU is a very expensive component of car.
Now the first thing to try in this situation is giving the car a start cycle (turn the ignition off and turn the engine back on). It might put things back on track. If that doesn't work, next thing to try is resetting the ECU. It can be done by removing the earth cable from negative terminal of battery (refer attached photo). Keep it disconnected for about 5 minutes and reconnect it. Take care that cable doesn't touch anything else during that time. Also, there might be small spark while connecting and disconnecting the cable which can be safely ignored. Resetting the ECU means all MID setting (Base, Treble, Sync preferences) are lost. It also means the power window auto up-down feature is disabled. There is a certain procedure that needs to be followed to turn it back on.
By this time, about half an hour was passed. So Mr Gopal advised me to try a engine restart. I turned the ignition off, prayed for the best and started the engine. I checked MID and various indicator on dashboard. To my relief, no malfunction message/indicator appeared. DRLs and fog lamps were also turning ON and OFF correctly using the headlamp switch. I switched off the engine, reinserted the headlamp fuse. Started the engine and checked the headlamps. My beautiful headlamps were working fine and so was the headlamp switch. I checked the power window up-down feature. No issues with that either.
I called Mr Gopal and informed him that everything is working fine now. But he was not satisfied yet. He asked me to do a test ride of about 15-20 km to check all functions (high beam, music system, engine response etc). That would also charge the battery better because of higher RPMs than just idling. I did just that and found everything was in order. Just when I was about to finish my test drive, I got a call from Ford road-side assistance saying the support person has arrived (after 2 hours). I went back to office hoping to get the car checked from a professional. I explained everything to him. He replied that they are getting many reports of Ecosport losing charge completely. So they just use the jump cable to start the car. I asked about the possible ECU problems but he was unaware of that. Since my car was already running, he didn't have much interest doing anything (he didn't even open the hood or checked anything). When I insisted on ECU malfunctioning, he said I should just go to dealership tomorrow. They will fix the problem with a
computer. I realized it was of no use talking further to the guy and let him go.
Found no issues after that. I have to go on a highway trip this weekend which should charge the battery fully. A big thanks to Mr Srinivas Gopal who provided me better road-side assistance than Ford's official support.
