Re: Chevrolet Sail U-VA : Official Review I couldn't find a thread for Sail Sedan so posting a little experience here.
Accompanied a relative (who has recently got transferred to Delhi and does not want to bring in his old car) to take the delivery of his Sail Sedan LS ABS.
I will not get into his decision of why he chose Sail Sedan (he very seriously considered Swift Dzire VX and Honda Amaze), primarily becuase it's his daughter who was somehow more sold on to the Sail Sedan.
What I want to highlight here is the attitude that comes with Sail these days, it could either be the Chevrolet or it could just be the dealer i.e. Chevrolet Metro However, honestly speaking, given the almost non-existent sighting of these cars (both Sedan and Hatch) on the roads I must say I am pretty impressed with the attitude I saw yesterday.
First, the delivery did not happen from the showroom, they had us go to a cluster of service centers for Ford, Chevrolet and Hyundai (yes, the same guy owns all these dealerships) and we sat in a facility which is not air conditioned for 2 hours in Delhi summers till the time they readied our car for delivery.
I was surprised to see that even mud flaps were not included lets just not talk about foot mats and alike. Though I knew it was late but I still decided to talk to people out there. The reply was, sir you should consider yourself lucky that you are getting your car in a week. There is a waiting for more than a month on these cars and you are asking for free mud flaps. I sure am blind. .a car is commanding a 1.5 month waiting period and I fail to notice even one on NCR roads.
Then we chose a seat cover and ordered a gear lock.car was driven back to some unknown place again. Only to be told 45 minutes later, Sir these covers are for Sail UVA and we do not have any for Sail Sedan. LMAO
Finally the car arrived after a couple of hours. And believe it when I tell you, the guard demonstrated the functions of the car to the would be owner and gave away the key. Not even a single soul from the staff of the dealership was present. No customary picture taken, no gift offered ( at least my Fiesta came with a little green plant given by the CSR with a broad smile for the photo op).
And to top it, the wise words from the guard at the time of leaving. Sir, we have put about 2 liters of petrol please make sure you get the petrol filled from the nearest gas station (which it self is about 5 kilometers from the place) as you never know about Delhi.. so many jams. We have had many customers who got stuck. I said thank you sir, and how about a coupon for 5 liter of petrol? No luck sir.. we don't give any.
I had no intentions of talking to any one any more, 1 because I was never involved in the initial discussions when the car was booked, 2 I knew it is going to get nothing.
Way to go Chevrolet and Metro Chevrolet.. you sure got a winner at your hands, I just hope my eye sight gets better and I get to see more on the roads because I sure aint going back to Chevrolet EVER. |