Quote:
Originally Posted by Tgo To me, if the ASC or the Service Advisor/Manager, is not able to take correct part names, state diagnostic procedure and inferences, isn't aware of differences is equipment and their functioning between models, isn't able to return a stain free interior/glass, loads items like tyre care and engine lubrication coat, then the service experience is just an eyewash.
Many others including Renault have this "non-disclosure" way of carrying out their business. This and the absurdly high spares prices are my only gripe with Renault. The product has not failed me even once. |
I think, you just NAILED it.
The two "observations" the SA made, right after prelim inspection of the car were:
1. Brake pads are gone and Brake disc needs to be replaced as well. When I questioned how he gauged the disc going bad, he tried the 'explain' saying "look at the grooves", "look at the thickness", without giving proper reference indication or any absolute way to come to a conclusion by visual inspection.
I showed him similar marks on rotors of new car there (for first service), and I wasn't convinced.
So, to that I demanded a check on previous service, where I knew, that the pad was replaced.
The SA (fortunately) had a printout of work done in last service, which reflected what I said.
The SA then went on a bit of back-foot.
I told him I needed the thickness in mm before even discussing any change, and the SA agreed while giving me a estimate quote right away.
(The Pad and disc are at 20mm and 13mm respectively & were later confirmed to be okay until next service / 10k kms)
2. As I explained above, after depressing the clutch, he gave his opinion - that the clutch needs complete overhaul. No checking, No need for other experts to have a look, nothing in the middle.
After the vehicle was ready, I took it on a test drive with the SA inside.
I asked him how he arrived at the conclusive suggestion of clutch replacement, but I did not get a proper-direct-convincing answer.
I told him, I haven't observed any slippage, lack of pick up, loss of power, or lower FE, burnt clutch smell, but he wasn't really 'listening'.
So, I stopped that discussion.
He reminded me, that the gearbox will need repairs if I do not get the clutch work done ASAP.
Quote:
Originally Posted by 4x4addict I haven't heard of clutch replacement at 70K kms for 85 ps duster, but the 110 duster will need it anywhere from 70K-90K depending on one's usage.
Two of my friends with 110 ps duster had abrupt clutch failures with the pedal going to the floor dead. Prior to that they used to get some shuddering when taking off from standstill in first gear.
If your's is 85 ps just to the clutch test and let it run. My brother in law's 85 PS ran about 140K kms on the first clutch in the Ooty hills !! |
Pedal going to floor dead, sounds scary.
I really need to check, how that shudder feels like. So far, I haven't observed any shudder, as such.
Off-late my driving style has become a lot more sedate & I haven't gone beyond the 2000-2500 rpm mark that much.
Quote:
Originally Posted by ampere Mine (85) is past the 100K. For the 100K service the SA was not advising a clutch plate over haul. But he did say it would make sense with another 10K. But I pre-empted and got it changed. But on the whole, I never felt any signs that I may be staring at a failure.
That apart car is as good as it was. I pre-empted the 120K service items (like the timing belts and suspension related items etc) at 100K so that I can enjoy another 30-40K of happy riding before even I start thinking of change (if I do!) . |
Yeah, Ampere. Most of the 85 models from our era, seem to hold up okay past 100K for the first clutch change.
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The SA had chalked up 6500+1800 for the paid service (sneaking up synthetic oil without asking). I was looking at that estimate and called them up again, to check on this. He admitted to have included synthetic oil, which I asked to be made mineral.
The Brake pads & disc replacements were quoted another 11k approx. (which were not replaced as they have plenty life to go).
Final basic 70k km service = 5662INR.
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If anyone knows any definitive clutch test, that will be really helpful!
EDIT: Trying the tests from below mentioned video
Thanks all,
Ace.
EDIT2: Can some of you Duster 85 owners confirm that your Dusters stall with the 3rd gear test?