Final update!
Apologies on the delayed posting. There were few personal changes happening in my life and was busy with certain chores.
As I explained in my previous post, my bike delivery from the service center was scheduled for 23rd Oct, Saturday. Couple days prior to the said date, I received call from the SVC and was told that I will be receiving the full warranty on the parts that were changed. A big thanks to all you Team BHPians out here! You guys really did make an impact and I couldn't have hoped for a better climax for the whole turn of events.
I reach the SVC at Hospete on 23rd morning and was welcomed by the SVC manager, who recognized me as soon as he saw me or should I say, as soon as he saw my messy hair! He guided me to my bike and I see my babe after almost 2 months and boy oh boy, did it feel good!
Soon enough, I was given the keys and told me to take her for a spin. I was also warned that the engine valves are replaced and hence don't hit more than 60 kmph until I do the engine oil change again! The same old run in period! Well, better than not having a bike!
I took the bike for a short ride and I could instantly feel the difference in the linearity at which the engine was revving and accelerating, which wasn't case for very long. Apart from an even tighter gear box and not so cleaned (how the RE SVC's wash and clean to give a shine to prove they did something on the bike), everything else felt proper. I reach the SVC back and asked the manager to show me the parts that were replaced.
The list goes like this:
1. Main wiring Harness:
I was told that the part was defective and hence was replaced.
2. Engine valve
The engine valves were replaced as there was a bend in the valves and that was the reason for the choking or loss of power from the beginning.
3. Timing Chain & Auto Tensioner
Possibly due to wear and tear, the timing chain had to be changed as well.
4. Spark Plug
Other than these parts, the clutch lever was replaced at my own expense.
All the part changes were covered under the warranty and I paid for the labor charge which accumulated to a total of 1.9k, including the clutch lever.
Took my bike and as was told, kept my bike speed within 60 kmph for the whole day roaming around hampi and near by places.
Very next day, I set off back to Mysore. The mechanics at Hospete SVC had guaranteed me that the valves are set for a longer ride and I may hit 70 or 80 kmph occasionally. So, I maintained a steady pace of 60 65ish kmph fo the whole ride and reached back mysore.
Very next day, as I completed almost 500 Kilometers since the change of parts, I changed the oil and did a basic service as well from Mysore RE SVC.
Next day, I started from Mysore to Kottayam. Finally, both me and the bike are Home!
10 days since that day and the bike is not displaying anything alarming yet, other than for the small knocking sound which is coming from the engine side, which as the RE SVC mechanics said, is because of the way they set the valves to adjust for longer rides. I might have been naïve to believe that, but my lack of technical know-how on the same forced me to believe them and hope the same don't cause anymore trouble. Honestly speaking, the knocking sound is still prevailing, though a bit less louder than the day I took the bike from Hospete.
This is not a well thought out writing as I literally squeezed some time from my current busy schedule, which surprisingly is new to me, to let you guys know about the final status.
In a nutshell,
RE customer care did what I wanted but could have done the same without having me get into a public platform to rant about the same to get their attention. (2/5)
The RE SVC at Hospete were hands down one of the better RE SVC I visited, but would any day be ranked after Udaipur SVC and Margao SVC (subtly flexing that I travel a bit :P). (4/5)
Team BHPians (10/5)