Hero Motocorp launches sales, aftersales services on WhatsApp

TusharK · 15th April 2021, 15:27

Hero MotoCorp has launched a range of sales and aftersales services on the WhatsApp messaging application.

Hero Motocorp launches sales, aftersales services on WhatsApp-heromotocorp10croreproductionmilestone.jpg

The company's new initiative will enable customers to avail a host of services from an easy-to-interact menu-based chatbot that can be accessed 24x7 on the messaging app.

The feature provides the following facilities:

Service booking and post-service feedback
Real-time status check of the vehicle under repair
Locating nearest workshop and showroom
Self-Job-card initiation
Vehicle enquiry and bookings
Service and maintenance schedule
Digital Sales and service invoice copy
Information on new models, TVCs, Goodlife program, Hero app, safety tips, and maintenance videos

To access the feature, customers can scan the QR code available at all Hero MotoCorp customer touch-points or by calling +91 83677 96950 from their mobile device.

Link to Team-BHP News

Dhillon · 15th April 2021, 17:36

Great move by HERO. This will definitely be helpful. With HERO's major sales coming from rural areas, I hope they launch this service in regional languages.

15th April 2021, 15:27	#1
TusharK Senior - BHPian Join Date: Jul 2017 Location: Pune Posts: 6,926 Thanked: 61,070 Times	Hero Motocorp launches sales, aftersales services on WhatsApp Hero MotoCorp has launched a range of sales and aftersales services on the WhatsApp messaging application. The company's new initiative will enable customers to avail a host of services from an easy-to-interact menu-based chatbot that can be accessed 24x7 on the messaging app. The feature provides the following facilities: Service booking and post-service feedback Real-time status check of the vehicle under repair Locating nearest workshop and showroom Self-Job-card initiation Vehicle enquiry and bookings Service and maintenance schedule Digital Sales and service invoice copy Information on new models, TVCs, Goodlife program, Hero app, safety tips, and maintenance videos To access the feature, customers can scan the QR code available at all Hero MotoCorp customer touch-points or by calling +91 83677 96950 from their mobile device. Link to Team-BHP News Last edited by TusharK : 15th April 2021 at 15:28.
	(3) Thanks

15th April 2021, 17:36	#2
Dhillon BHPian Join Date: Mar 2020 Location: Gurgaon Posts: 173 Thanked: 557 Times	Re: Hero Motocorp launches sales, aftersales services on WhatsApp Great move by HERO. This will definitely be helpful. With HERO's major sales coming from rural areas, I hope they launch this service in regional languages.
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