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Old 24th December 2019, 21:39   #1
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Royal Enfield now offers extended warranty upto 4 years / 50,000 km

Royal Enfield is offering Extended Warranty till 4 years / 50,000 km, whichever is earlier, under the Ride Sure program. Available in three packages - Ride Sure Basic, Ride Sure Basic Plus, Ride Sure Premium - Royal Enfield Ride Sure gives you extended warranty, spares support and roadside assistance for your motorcycle.

Source: https://www.royalenfield.com/in/en/support/ride-sure/

Last edited by Ponbaarathi : 24th December 2019 at 21:40.
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Old 25th December 2019, 00:20   #2
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Re: Royal Enfield now offers extended warranty upto 4 years / 50,000 km

Highly recommend for the 500cc and 650cc Mills especially. The fuel pump and starter motor along with the wiring harness have been a known weak point on the 500cc Enfields.

A YouTuber posted about his Thunderbird 500 undergoing a mid life overhaul and the cost of certain parts was as follows:

Fuel pump assembly: Rs. 13K

Starter motor assembly (no brush kit available separately as is the case for the 350cc) : Rs.15K

Wiring Harness: Rs. 6.5K vs 2K for the 350cc

With the 500cc using a lot of electricals (a known weak link for RE), extended warranty is a must in my opinion. The 650cc is no exception either.

Attaching the video for those interested:


Last edited by vishy76 : 25th December 2019 at 00:22.
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Old 25th December 2019, 10:17   #3
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Re: Royal Enfield now offers extended warranty upto 4 years / 50,000 km

Quote:
Originally Posted by vishy76 View Post
Highly recommend for the 500cc and 650cc Mills especially. The fuel pump and starter motor along with the wiring harness have been a known weak point on the 500cc Enfields.

A YouTuber posted about his Thunderbird 500 undergoing a mid life overhaul and the cost of certain parts was as follows:


Thanks, that is quite a revelation. I am looking forward to pick up a 650, maybe next year & one of the reasons was the low cost of RE maintenance - based on my Electra 350 ownership! However this does not seem true of the new big motor REs
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Old 25th December 2019, 10:32   #4
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Re: Royal Enfield now offers extended warranty upto 4 years / 50,000 km

I have been told that this is not available for the twins. Anyone here heard anything different?
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Old 25th December 2019, 12:23   #5
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Re: Royal Enfield now offers extended warranty upto 4 years / 50,000 km

This is a Royal joke as such. There is no guarantee of Quality workmanship even from Brand store. If anything goes wrong RE won't be able to fix it properly, in warranty or not. We will have to depend on FNGs for getting problems resolved but then won't get warranty coverage.

Essentially it becomes a rip off opportunity for RE to bleed customers who'll be tied to their service with warranty clause & they can charge multiple times for every visit for same problem. Eventually (say 5 yrs) the customer will dump the bike. Customer may believe he (only) got a lemon & hoping for better, picks up another RE & cycle continues. Even at 50% retention it's money for them.

Yeah, Ask me how I know about this Sh*tef*eld.
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Old 25th December 2019, 12:48   #6
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Re: Royal Enfield now offers extended warranty upto 4 years / 50,000 km

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Originally Posted by Rennjit View Post
This is a Royal joke as such. Essentially it becomes a rip off opportunity for RE to bleed customers who'll be tied to their service with warranty clause & they can charge multiple times for every visit for same problem.
For some its merely a matter of common sense, but this is India and we do have to factor in the larger crowd that includes people who believe its okay to extend service intervals just cause Nike came out with something absolutely new and unnecessary, that they simply have to have.
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Old 26th December 2019, 09:51   #7
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Re: Royal Enfield now offers extended warranty upto 4 years / 50,000 km

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Originally Posted by Ponbaarathi View Post
Royal Enfield is offering Extended Warranty till 4 years / 50,000 km
Pretty cool, thanks for sharing ! I guess extended warranties aren't as widespread among bikes as in cars? And why is the km cap so low? I'm sure those who use their bikes on a daily basis easily do over 12,000 km a year. In cars, the warranty coverage is usually for 20,000 km a year (so 4 years / 80,000 or 5 years / 100,000 km).
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Old 26th December 2019, 11:38   #8
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Thank god. RE Himalayan owners should get it done ASAP before offer gets over. The quality of BS4 mode is also not up-to the standards.

I own RE Himalayan Sleet BS4 model. In last 1.5yr, 11k km, I have replaced following parts :
1.Throttle sensors: Replaced due to stalling issue. Service center took good 1 month to diagnose this.
2.Headlight assembly : Quality of parts is questionable here. Headlight cover got cracked from both side without any impact.
3.Cone-set kit : Twice. Well known problem in BS3 model.
4.Throttle body kit : Now after replacing throttle sensors mentioned in point 1, issue was still there. Now they replaced whole throttle body kit. To add on some more frustration, RE took 2 months get this kit from Chennai to Pune.
5.Tappet noise from engine within 1 month of ownership : I recorded tappet noise video and sent to service adviser. They kept bike for 2 days and returned without doing anything and saying "Ab awaj nahi aa raha, fir se ayega to batana".

So if I calculate maintenance cost of RE Himalayan for 1.5yr if bike would have not in warranty, approx Rs. 30k with labor charges.

I know its hard to believe but RE Himalayan is really beautiful product, which RE ruined with their lame attitude.

Quote:
Originally Posted by Rennjit View Post
This is a Royal joke as such. There is no guarantee of Quality workmanship even from Brand store. If anything goes wrong RE won't be able to fix it properly, in warranty or not. We will have to depend on FNGs for getting problems resolved but then won't get warranty coverage.
Can't agree more. They do not even have good mechanics who can diagnose the problem let alone fixing it. Availability of spare parts is another royal joke from them now a days.

Last edited by suhaas307 : 26th December 2019 at 11:53. Reason: Merging back-to-back posts
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Old 26th December 2019, 16:28   #9
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Re: Royal Enfield now offers extended warranty upto 4 years / 50,000 km

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Originally Posted by Sunny_ST3 View Post
Thank god. RE Himalayan owners should get it done ASAP before offer gets over. The quality of BS4 mode is also not up-to the standards.
Can existing owners opt for this extended warranty? Couldn't find that in the fine print on the website.

My Himalayan is 14 months old and I would love to get this!
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Old 26th December 2019, 16:48   #10
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Re: Royal Enfield now offers extended warranty upto 4 years / 50,000 km

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Originally Posted by Geo_Ipe View Post
Can existing owners opt for this extended warranty? Couldn't find that in the fine print on the website.
Customer can avail this only within 45days of purchase. Confirmed with Kings Auto, RE, Wakad, Pune. So sadly neither you nor me opt for it now.
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Old 28th December 2019, 10:02   #11
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Re: Royal Enfield now offers extended warranty upto 4 years / 50,000 km

Does any one know the pricing ?
Royal Enfield now offers extended warranty upto 4 years / 50,000 km-screenshot_20191228-ride-sure-program-royal-enfield2.png

Name:  Screenshot_20191228 Ride Sure Program Royal Enfield.png
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Royal Enfield now offers extended warranty upto 4 years / 50,000 km-screenshot_20191228-ride-sure-program-royal-enfield1.png
The Plus is nothing but 2nd, 3rd, 4th year of RSA. https://www.team-bhp.com/forum/motor...e-service.html (Royal Enfield starts Roadside Assistance Service)

Also the Premium includes the cables & brake pads which cost nothing.

So imo its not worth ..
Royal Enfield now offers extended warranty upto 4 years / 50,000 km-screenshot_20191228-royal-enfield-himalayan-spare-parts-accessories-price-list-2019-copy.png

I would get the basic Ride Sure nor major components failure only.

Last edited by jeepster : 28th December 2019 at 10:21.
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