Re: Mahindra is bringing Jawa back. EDIT: Launched @ Rs 1.55 lakh My Jawa Story (Part 2)
So I brought the Jawa 42 home yesterday. Please note I said BROUGHT not DELIVERED, in fact snatched would be a better word.
Let me explain, I had booked the motorcycle on 22nd Nov 2018 and waited patiently for six and a half months. Come second week of June, there was still no word from Classic Auto Siliguri, the only dealership in the East barring Tinsukia in Assam. However, I got a call on the 8th evening (Sat) informing me about my bike reaching the showroom on the 10th. It was unexpected as I had informed them repeatedly to let me know at least 15 days prior to the delivery so that I could arrange the finances. I never buy my motorcycle or car through finance, it is always cash. Call me a snob or idiot, I have always maintained the habit of buying objects of passion at one go not in pieces. So I deferred the delivery date to 15th of June and did my best to get the money but could not make it. I did let the dealership know that in the morning itself that I could not arrange the finances and could make it only on Tuesday 18th. To my amazement, the Sales Executive at the other end threatened to allocate the bike to someone else if I did not turn up by Monday afternoon. I got angry and let him know that I have waited for the motorcycle since the last six and a half months, that if he did that, I would file a case in the Consumer Court as I was recording the call. At this, he sensed that I was serious about it and immediately became malleable. He asked me to write an email in their official address and mention the date of delivery to my convenience. I sent the email and postponed the delivery to the 22nd of June. The following Monday ( 17th), I went to the showroom and did a thorough P. D. I. After being satisfied with the motorcycle itself, I let the Sales team at Classic Auto Siliguri know that I will be back for the bike, they were visibly unhappy to see me and the guy on the phone turned out to be the Manager. He gave me a call from someone who claimed to be the Area Sales, Jawa who told me that the bike would be allocated to someone after 22nd June 4 p.m.
After arranging the funds, I went there yesterday around 5 p.m. to get the motorcycle. They were SHOCKED to see me as they had not expected me to come so soon though I has let them know of my intention of taking the delivery of the motorcycle. I had about 120k in cash and rest I wanted to swipe which was about 47k but they would not let me in the excuse of additional charge. I was taken to the nearest ATM which took ages to issue the cash. Back to the showroom, I paid cash upfront and realised that I was short by about 4k specifically due to the accessories. So I let the Manager know that I would pay them the remaining 4k when I come to take my registration papers but he doggedly refused to agree. I asked for the phone number of the actual owner but the Manager would not let me contact him. It was a tense situation as I could understand that they did not want me to buy the motorcycle. I asked them to take of all accessories except the leg guard at which the Manager once again informed me that it would take an hour. I told him that I had no issues waiting. Fortunately one of my friend called and transferred me some money. I was then able to transfer the remaining 4k to the dealership account and get the bike in its loaded form. To cut short, my delivery experience at Classic Auto, Jawa Siliguri was a big disappointment. The Sales team tried their level best to dissuade me from taking delivery of the motorcycle, the reason which I came to know later when I was about to ride out from the showroom. One gentleman came in to enquire whether the bike was ready to be delivered to HIM, apparently he had booked the Jawa 42 a month and a half ago. He probably had some understanding with the Sales team at Classic Auto Siliguri. Since they had gone to fill air in the tyres before delivery the bike was not there so he did not know that the bike had already been delivered to me. Hurriedly the Sales guy let him know that the motorcycle had already been delivered to me. This was the worst delivery experience I have ever had, Jawa India should take note of this and also keep in mind the allocation of the bikes. People at the dealership end are minting money out of allocating bikes by jumping the booking queue. My intention of writing such a long blog is to make all my brothers and sisters in Team Bhp,who have booked a Jawa, to be persistent with their delivery enquiry about their motorcycle especially with Classic Auto Siliguri. I hope the good folks at Jawa will take note of this, I have recordings to substantiate my allegations.
The Bike itself..
Indeed the delivered product is vastly improved from the prototype.
Feels built to last.
No issues riding up in the hills.
Attention magnet with people crowding in petrol bunk to enquire about it.
A great effort on the part of Jawa and definitely worth the wait.
Shall update on the riding experience with more mileage in the odometer.
Last edited by maverickrider00 : 21st June 2019 at 09:08.
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