All Hyd Cbr Owners
Finally finished 850 kms on my ride and gave it today for its first servicing. What i am about to say
may or may have already effected owners of the cbr in Hyd.
Went in at 9.00am to fortune motors in S.P.Road. Get the job card printed and waiting for the service rep to come over patiently. First thing he asked was issues i had :-
1. New oil and oil filter change
2. Clutch was little too hard as well as the steering
3. I showed him the radiator accumulated a lot of dirt since it was a rainy day. Hence to clean it off properly. I had done all checks when i initially received the bike, no damaged fins, nuts and bolts, fairing gaps etc.
4. Lube the chain etc etc
Now all issues were noted on the job card and there goes my ride for servicing
Now this service rep i would like to call him
Mr X. I checked the bike while it was being serviced occasionally. Went home since i had some work outside. I was told to come back in 3hours and the bike would be ready. I got a call from them in the next few hours that the bike is ready. Went in to the counter, the Bill was around Rs 765/-. I go up, take the job card without seeing my bike!!! which i made a mistake. Paid the amount and went down to take the Bike. I inspected everything from chain lube to handling to the steering. However i notice these guys washed the bike after the servicing so the chain lube oil was still dripping on the alloys which i didnt mind. But now come the most saddest part. I checked the complete radiator if the mud has been taken off properly, however i still see that towards the bottom center there is still some. This time i called the supervisor (name him as
Mr Y), told him about it. He told the boy to take back the bike and wash off the mud which i told them about.
Now is the shocking part. They came with the bike with the radiator fins looking like below :-
Most of the
radiator fins completely bent!! after these dumbheads did a high pressure wash and tried removing with their finger which i didnt even know until they told me. This really got me so irritated i raised my voice and told i will not accept this, i told the MR Y to have a look and this is not the way the bike's radiator is supposed to bent nor touched with the hand, This time i called Mr X to proof my radiator were all fine until since he inspected the bike and created the job card. Mr X said to Mr Y that all the fins were fine before devliery and then Mr X disappeared after that. Mr Y calls an supposed cbr expert saying that this is common in all cbr bikes and telling me that its fine!!!!. Fine my ... Mr Y(still on the phone) tells me now there is a cbr which is being serviced right now which as the fins looking just like mine. One rep took me to the servicing room and showed me, I clearly saw this cbr as well being damaged with the radiator fin. Still he says it is supposed to be like that. I got more irritated this time i asked for the job card back so that i can ensure i put comments , received with damaged radiator fins and signed on it with Mr Y signing on it as well. I explained to Mr Y and the rep who took me to the service station about it for nearly 20 mins arguing with them and telling them that this will decrease my bike's radiator life and etc. It came to such a point that it was no use arguing with them anymore since they seem to be more knowledgeable as per their Heads or brains or whatever!!! I told them clearly i will be reporting this matter to the higher authority to the Head and VP in Honda's. Another simple Representative came agin and Mr Y is too busy on the phone. This representative had actually agreed to me to what i actually said. I told that i dont blame him for it, because this is a new product and needs to be very careful with these as its a high price a customer is paying and should deserve a premium support towards it and then i left with a angry note.
Even the bike washing was pathetic. Instead i decide to go back to my bike washer who did the teflon coating for my ride. All i would say too all cbr owners is be careful.now is watch out carefully and i'm hopefully praying that they will replace my radiator once i shoot out an email to the head.
after washing ...
So watch out CBR Hyd owners..... will let you guys know if i do get any answer to this. There is more towards the story however this is where i want to stop as my head is still hot due to this!!!
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