In May 2014 i bought a new Swift VDI from M/s Popular Motors, Trivandrum. During the purchase i asked them to install the Maruti Genuine Accessory roof spoiler alongwith other extras like steering wheel cover, undebody coating etc. They delivered the car with the requested Genuine Accessories installed.
>> Fast forward to August 2014 >>
On Aug 16th we went on a trip to Madurai temple via the NH7 and during the highway drive the spoiler became loose, but fortunately it didn't come off. We completed the trip without any other incidents.
So last weekend i decided to tighten the spoiler by myself and while going about it i noticed some rusting in and around the bolt holes drilled into the hatch door. Seeing this i decided to take off the spoiler and inspect the damages. Once the two bolts holding the spoiler down were undone the spoiler came off the roof easily, the grey VHB double side sticking tape used to stick the spoiler had lost its adhesion and kind of dried out at some places.
Once the spoiler was off i was in for a sad sight. The upper holes (slightly larger than an M6 bolt diameter) looked like it was punched through. It didn't look as if it was made with a sharp drill bit, most probably a blunt drill bit with some brute forcing was used. This caused uneveness/flex on the metal around the hole and the paint had chipped off. In a properly drilled hole in sheet metal using proper drill bits there should be and would be no flex on the metal around the hole and the hole made would not look like a punched hole with metal bending inwards.
It was also noted that the dealer used no kind of rust proofing (painting) on the exposed metal once the hole was drilled corrosion is beginning to set in on the exposed metal. Eventhough it is basic commonsense that exposed metal should be covered to prevent rusting the people who worked on the car never did anything to that effect. There is another set of larger holes under ones you see in the photo, but forgot to take pics of them since those didn't have this much corrosion.
Once the spoiler was off the car i made an interesting observation. Apart from the two bolt holes by which the spoiler was fastened there were 5 more embedded nuts in the spoiler body going from one end to the other! So in a proper installation the spoiler would be held down by not 2 but by 7 anchoring points as the design calls for. Its no wonder that the wind took its toll on the spoiler during the expressway drive, only 2 bolts at two end doesn't hold it down properly.
For one i'm happy that they didn't drill 7 holes on the hatch door because then there would be not 2 but 7 badly done holes and 7 rusting spots. But since i wanted to have that spoiler i really would have wanted 7 properly drilled and painted holes and a proper installation of the spoiler.
Alongwith each Genuine accessory that needs cutting or some kind of alteration there will be a template included with which correct holes/cuts can be made on the body, so i don't think 7 holes have to be made blindly. The MGA gear lock
* i bought from MGP dealer have this template included in the package which shows where to cut the plastic surrounding the gear stick.
If i knew before that installation of spoiler would be installed improperly and would bring worries caused due to improper installation then honestly i would not have opted for the extras.
When a customer chooses Maruti Genuine Accessory over after market third party items they do it with the belief that it will not damage the car and it will be installed properly and responsibly. I'm very sorry to see that the Maruti dealer has failed in delivering both. It pains when it feels like i paid extra to get my Swift damaged.
So would i do this again if i were to once again?
No. Just leave the spoilers in the dealer's rack and save me some worries and $$.
Does MGA means professionally and responsibly installed to your beloved new car?
From my experience No.
*Its another thing that the MGA Gear Lock is not yet installed because neither the Popular Maruti nor their service center can install it. I asked the dealer during delivery and i asked the service center during first service.